Senior relationship manager Work, Jobs in Wapping, Gtl (with Salaries)

Senior Client Relationship Manager
Norton Rose Fulbright —London
- Full-time
8d
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Senior Employee Relations Manager
Transport for London —London
- £90,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Human resources
- Communication skills
- Annual leave
- Employee discount
1d
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Senior Project Manager
Haringey Council —London
- £63,966 - £67,575 a year
- Project management
- Presentation skills
- Communication skills
2d
International Strategy & Operations Senior Manager, Logistics
Whatnot —London
- £149,000 - £210,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Work from home
1d
Build to Rent - General Manager
Sable Capital —London
- £60,000 - £70,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
8d
Senior Relationship Manager
APEXX Global —London
- Full-time
- Hybrid work
- Contracts
- APIs
- Life insurance
Quick apply
Senior Relationship Manager - Alternatives
SEI1GLOBAL —London
- Full-time
- Hybrid work
- English
- Presentation skills
- Organisational skills
18h
Senior Support Services Manager
High Speed Two (HS2) —London
- £59,268 - £69,727 a year
- Full-time
- Project management
- Communication skills
- Negotiation
10d
Senior People Operations Manager
Shack Events —London
- From £45,000 a year
- Weekend availability
- Bar
- Management
- Supervising experience
- Work from home
- Gym membership
Quick apply
Senior Program Delivery Manager
Accel Knowledge Consulting Ltd —London
- £5,800 - £7,500 a month
- Full-time
- English
- Project management
- Continuous improvement
Quick apply
Corporate Guest Services Manager
Portico Corporate Reception Management —London
- £50,000 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Quick apply
6d
Strategic Account Manager
UniTrust —London
- £62,000 a year
- Full-time
- Customer service
- Presentation skills
- Organisational skills
- Employee assistance programme
- Sick pay
Quick apply
1d
Relationship Manager (Card & Payments) - Senior Associate
JPMorganChase —London
- Full-time
Senior Area Facilities Manager
Fora Space Limited —London
- Full-time
- Customer service
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
14d
Workspace Experience and Operations Senior Manager
NAB-Jones Lang LaSalle Services —London
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
5d
Guest Services Manager
Rapport —London
- £53,000 - £55,000 a year
- Full-time
- Hospitality
- Employee assistance programme
2d
Delivery Manager
APPLY —London
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
Quick apply
8d

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senior relationship manager jobs near wapping, gtl

Senior Client Relationship Manager

Norton Rose Fulbright -
London

Apply Now

Job details

Full-time
8 days ago

Full job description

Practice Group / Department:

Business Development Leadership - EMEA

Job Description

Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide the world's preeminent corporations and financial institutions with a full business law service.

With over 50 offices and 7,000 employees worldwide, our culture is the thread that connects us, as well as our values of unity, quality and integrity. Our strategy and culture are connected – defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we look for people who are innovative, commercially minded, and motivated by the impact of the work they do – ready to share in our ambition and help shape what comes next.

Because while individuals can do well, together we achieve something extraordinary.

The Role

The Senior Client Relationship Manager (SCRM) sits within the Marketing & Business Development (MBD) function in the Europe, Middle East & APAC (EMEAPAC) region at Norton Rose Fulbright.

The SCRM is responsible for the development and growth of a portfolio of the firm’s most significant clients, with a focus on revenue generation, relationship management and embedding a client-centric, commercially focused culture across the region.

Working closely with Client Relationship Partners (CRPs) and client teams, the SCRM acts as a strategic advisor, ensuring that client strategies are insight-led, commercially focused, and deliver measurable outcomes.

The Team

The role sits within the Client Development team and works collaboratively with Client Relationship Partners, legal teams and business services to deliver consistent and high-quality client experience.

The SCRM also builds and maintains relationships with key client stakeholders, including legal, procurement, relationship and panel managers, supporting a proactive and externally focused approach to client engagement.

Key Responsibilities

Client strategy and relationship management

Manage a portfolio of priority clients
Collaborate with Client Relationship Partners to develop and deliver client strategy, including relationship mapping and execution of client plans
Maintain a consistent cadence of client team meetings, reviews and reporting
Lead client teams to ensure clear ownership, accountability and delivery against priorities
Act as the firm’s ambassador for the client, ensuring a coordinated and high-quality approach across the business
Build and maintain a strong network of relationships within client organisations
Collaborate with regional peers to support global client relationships

Revenue growth and opportunity development

Drive revenue growth across clients by identifying, shaping and progressing strategic opportunities
Lead and coordinate strategic bids, including panel appointments and high-value transactions
Partner with BD (practice and sector teams) to develop compelling propositions and convert opportunities
Support pricing strategy and commercial positioning on key pursuits
Deliver targeted client engagement and value-add initiatives to generate opportunities and strengthen relationships
Work with marketing team to enhance client profile and visibility in support of growth

Client performance and commercial analysis

Analyse client financial performance to identify trends, risks and growth opportunities
Provide commercial insight to inform client strategy and decision-making
Advise on pricing, panel positioning and relationship investment decisions
Support prioritisation of client activity based on value, performance and growth potential
Leverage client and market insight to identify areas for performance improvement and strategic focus

Client insight and feedback

Lead client feedback processes and ensure insight is translated into clear, actionable improvements
Share client insight and trends to inform client strategy and broader firm initiatives
Ensure client intelligence and research are effectively leveraged across client teams

Internal collaboration and leadership

Act as a connector across practices, regions and business services to ensure a coordinated client approach
Influence behaviours and promote a client-centric culture across teams
Contribute to the development of client development best practices
Act as a role model within the Client Development function

Key Skills and Experience

Proven experience in client development, ideally within a legal or professional services environment
Strong track record of driving commercial outcomes and influencing senior stakeholders
Clear, confident communicator, with the ability to tailor messaging to diverse audiences
Collaborative and adaptable, able to operate effectively across global, matrixed environments
Committed to continuous improvement and advancing client development best practice
Brings energy, a positive mindset and a proactive approach
Demonstrates resilience and the ability to navigate complexity and change

#LI-JC1 #LI-Hybrid

Diversity, Equity and Inclusion

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential.
Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here.

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.

Apply Now

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