Technical support representative Work, Jobs in Ware, Hrt (with Salaries)

Field Service Technician - Mechanical UK
ATS Automation Tooling Systems Inc. —Ware
- Microsoft Word
- Microsoft Excel
- Travel
Technical Service Representative
Xerox —Bishop's Stortford
- Full-time
- Schematics
- Customer service
- Travel
Anthropic Fellows Program, AI Safety
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Maths
- Bachelor's degree
- APIs
- Flexible schedule
Business Support Assistant
Tate —Stevenage
- £14 an hour
- Temporary
- Hybrid work
- Administrative experience
- Communication skills
- Time management
- Free parking
- Work from home
7d
Customer Operations Specialist
Storman Software LTD —London
- Customer service
- Computer skills
Quick apply
1d
Anthropic Fellows Program
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Master's degree
- Maths
- Bachelor's degree
- Flexible schedule
Health & Safety and Office Administrator
Exa —London
- £35,000 - £40,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
SCCM / Intune Consultant
Computacenter —Hatfield
- Full-time
Staff QA Engineer
Freetrade —London
- £95,000 - £115,000 a year
- Full-time
- Hybrid work
- English
- APIs
- Communication skills
FinTech Startup Associate (Customer Experience)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Flexible schedule
Stage Casuals
Royal Ballet and Opera —London
- £16.89 an hour
- Communication skills
8d
Stakeholder Engagement Coordinator
CJ Associates —London
Associate Specialist- Community Support
Zwift —London
- Remote
- Communication skills
Quick apply
Product Manager III - 12-month FTC
GoCardless —London
- £82,400 - £123,600 a year
- Analysis skills
Head of Group Digital Solutions for Engineering
MBDA —Stevenage
- £95,000 a year
- Hybrid work
- Team management
- Communication skills
- Negotiation
- Free parking
13d
Agentic Audio Specialist - Freelance AI Trainer Project
Meridial —London
- £11.00 - £30.65 an hour
- Remote
- Computer literacy
- English
- Communication skills
2d
Stage Casuals
Royal Opera House —London
- £16.89 an hour
- Communication skills
8d
Client Technical Support Supervisor (Additional languages preferred)
Interactive Brokers —London
- Monday to Friday
- Hybrid work
- English
- Bachelor's degree
- IT
- Annual leave
Sales Support and CRM Admin
Pharmaron —Hoddesdon
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
2026 Investment Banking Intern – Technology & Services (London)
Guggenheim Partners —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Field Service Technician - Mechanical UK

ATS Automation Tooling Systems Inc. -
Ware

Apply Now

Job details

Qualifications

Microsoft Word
Microsoft Excel
ATS
Mechanical knowledge

Full job description

Our Global Services team in our UK division is currently looking for a bright, ambitious Field Service Representative (Tool Maker/Mechanical) who enjoys teamwork and on-going challenging projects.
MAJOR DUTIES:

Responsible for servicing automation equipment remotely and at the customers’ facilities with a focus on resolution of customer issues to support increasing customer loyalty and revenue with alignment to the customer’s needs. Responsible for preparing comprehensive service reports to support system improvements and generating additional opportunities.

SPECIFIC RESPONSIBILITIES:

Troubleshoot mechanical equipment at the customer’s facility and make the necessary adjustments to bring equipment up to running status.
Report and correct abnormal equipment conditions and inaccurate actions by customer staff.
Support developing operating and troubleshooting knowledge of the operations team.
Review/suggest additional tools or equipment necessary to better operate or maintain customer equipment.
Make recommendations to repair/replace only items that require repair/replacement.
Travel to both domestic and international customer locations for long and short term support.
Lead on-site team and liaison with customer and ATS Project Manager.
Coordinate 3rd party vendors and assist to resolve technical issues as required.
Follow ATS and customer’s plant and safety regulations while at their facility.
Complete detailed Service Report for the services provided in a timely manner and submit to the appropriate people.
Ensure customer issues have been resolved through follow-up communication and project/case closure if required.
Be available to be on-call on a rotational basis.
Communicate through various mediums with internal and external customers to understand needs and support resources and solutions accordingly.
Collect and assemble all necessary technical information and customer specifications to prepare for service scope.
Facilitate warranty/non-warranty claims with the customer.
Coordinate service projects including team meetings, schedule and financials as required.
Assist others and take on temporary or permanent assignments as requested by the Service Manager.
Responsible for keeping up with current products and equipment used at ATS in Cambridge.
Responsible for meeting or exceeding customer expectations in an efficient manner.
Ensure that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct.
Adhere to all health and safety rules and procedures

Education & Experience

A post-secondary diploma, degree, or certificate of qualification specializing in mechanical engineering, Tool & die maker, MTBI, or equivalent. Design experience is an asset.
Experience:

A minimum of five years of experience in a hands-on mechanical environment.
The successful candidate is a good communicator, displays professionalism and has well-developed interpersonal skills with the ability to work with all levels of customer and ATS management in a multi-disciplined engineering environment under pressure.
An excellent understanding of pneumatics and hydraulics with basic electrical and system control, along with the ability to read engineering drawings, reference manuals and assembly systems instruction guides is essential.
Must have experience and be proficient with Microsoft Word and Excel.
Individual must have the ability to quickly gain knowledge to readily troubleshoot systems.
Must be eligible and able to travel domestically & internationally within 30 days from hire date and legally eligible to operate a vehicle, as this is an essential job function.

Apply Now

Refine Your Search

technical support representative jobs in ware, hrt

Field Service Technician - Mechanical UK

Technical Service Representative

Anthropic Fellows Program, AI Safety

Business Support Assistant

Customer Operations Specialist

Anthropic Fellows Program

Health & Safety and Office Administrator

SCCM / Intune Consultant

Staff QA Engineer

FinTech Startup Associate (Customer Experience)

Stage Casuals

Stakeholder Engagement Coordinator

Associate Specialist- Community Support

Product Manager III - 12-month FTC

Head of Group Digital Solutions for Engineering

Agentic Audio Specialist - Freelance AI Trainer Project

Stage Casuals

Client Technical Support Supervisor (Additional languages preferred)

Sales Support and CRM Admin

2026 Investment Banking Intern – Technology & Services (London)

I want to receive the latest job alerts for technical support representative in ware, hrt

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