Customer success manager Work, Jobs in Warfield, Brk (with Salaries)

Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Bachelor's degree
Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Key Account Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Maintenance
- Travel
- Contracts
- Life insurance
- Referral programme
Quick apply
Contact Centre Operations Manager
ArvatoConnect —Datchet
- £50,000 a year
- Full-time
- CRM software
- Customer service
- Analysis skills
- Free parking
- Annual leave
10d
Senior Customer Service Manager
Unum Group —Basingstoke
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Annual leave
23h
Digital Customer Success Manager
Once For All UK —Basingstoke
- Sales
- Computer literacy
- Business development
- Employee assistance programme
Quick apply
1d
Customer Success Lead (Life Sciences)
Honeywell —Bracknell
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Senior Customer Success Manager
YOOBIC —London
- Hybrid work
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
14d
Store Manager
NEXT —Bracknell
- From £40,047 a year
- Weekend availability
- Employee discount
14d
Business Development Executive
MCFT —Maidenhead
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Maintenance
- Presentation skills
- Annual leave
- Life insurance
Quick apply
CX Team Leader (Fixed-Term-Contract)
cinch —Hook
- Up to £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Financial services
- Employee assistance programme
Quick apply
Business Development Manager - Software Sales
ORCA Service Technologies —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Travel
- In-person
- Life insurance
- Referral programme
Quick apply
Customer Sales Manager
Aria Care —Sunningdale
- £40,000 a year
- Weekend availability
- Sales
- Business development
11d
Customer Success Manager
Once For All UK —Basingstoke
- Sales
- Business development
- Communication skills
- Employee assistance programme
Quick apply
2d
Customer Success Manager, Enterprise
Heidi —London
- Full-time
- Hybrid work
Supervisor, Customer Service
Blackhawk Network —Hemel Hempstead
- Weekend availability
- Hybrid work
- Customer service
- Human resources
- Annual leave
- Employee assistance programme
3d
Regional Account Manager
TD Synnex —Bracknell
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Microsoft Office
- Annual leave
7d
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Entry Level Customer Success Manager (HF1346463)
Flourish —Epsom
- £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply

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Senior Customer Success Manager

Rocket Software -
Newbury

Apply Now

Job details

Full-time

Qualifications

Bachelor's degree
Customer support

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description Summary:The Senior Customer Success Manager is an experienced team member within Customer Success and exhibits the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customers. The Senior CSM will foster internal cross-functional relationships in support of our customer’s needs. They will be a bridge between our customer and internal teams in order to provide transparency and continual improvement for our customers. They will be a mentor and help the team as needed with Rocket processes and general questions.Essential Duties & Responsibilities• Takes ownership of managing their book of business and customer needs• Strong understanding of Rocket’s products, customer base and processes• Work within the Gainsight platform to ensure all customer inputs are addressed• Coordinate with cross functional teams within Rocket to provide for our customer’s needs and foster positive experiences• Acts as a mentor for junior level representatives• Strong executive presence and desire to build partnerships with our customersMay recommend customer engagement business process improvementsExperience & Qualifications• 6 years of related customer support or customer engagement experience• Bachelor’s degree preferred• Have advanced knowledge of Rocket’s products and services• Experience leading initiatives with cross-functional teams (Sales, Marketing, Support)Preferred Qualifications:• Database and Analytics experience• Gainsight ExperienceInformation Security:Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.Diversity, Inclusion & Equity:At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce..Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Now

Refine Your Search

customer success manager jobs in warfield, brk

Senior Customer Success Manager

Customer Services Executive

Key Account Manager

Contact Centre Operations Manager

Senior Customer Service Manager

Digital Customer Success Manager

Customer Success Lead (Life Sciences)

Customer Operational Delivery Manager

Senior Customer Success Manager

Store Manager

Business Development Executive

CX Team Leader (Fixed-Term-Contract)

Business Development Manager - Software Sales

Customer Sales Manager