technical support Work, Jobs in warmley, gls (with Salaries)

3rd Line ICT Support Technician
HFT —Bristol
- £38,168.91 a year
- Full-time
- Azure
- Analysis skills
- Communication skills
Quick apply
IT Support Technician
Wishford Education —Tetbury
- £27,000 - £29,000 a year
- Weekend availability
- Customer service
- Travel
- IT
- Free parking
- Health & wellbeing programme
Quick apply
IT Service Desk Analyst
BTL IT Solutions Ltd. —Bristol
- £26,000 - £29,000 a year
- Full-time
- Windows
- In-person
Quick apply
Assistant Customer & Technical Support Manager EPOS
Eposbuddy —Bristol
- £30,500 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
8d
IT Support Engineer
St Peter's Hospice —Bristol
- Up to £35,000 a year
- Full-time
- Travel
- IT
- Hospice
IT Technician
Lighthouse Schools Partnership —Bristol
- £28,598 - £32,061 a year
- Full-time
- School
- Employee assistance programme
- Employee discount
3d
Technical Support Engineer
Atlas Copco Group —Bristol
- Hybrid work
- Engineering
- In-person
- Communication skills
PMR Software Support Agent
TITAN PMR Ltd —Bristol
- £25,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Application Operations Support Analyst
Bank of Ireland —Bristol
- Full-time
- Hybrid work
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Member Support Agent
CRS Ltd —Bristol
- 8 hour shift
2nd Line Support Analyst
Sharp —Bristol
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Life insurance
Application Support Analyst
Equisoft —Bath
- £27,000 a year
- Full-time
- Hybrid work
- Life insurance
8d
IT Apprentice
Wishford Education —Tetbury
- £22,000 - £26,000 a year
- Microsoft Outlook
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office
9d
2nd Line Technical Support
iFacility —Shepton Mallet
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Computer networking
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
20h
IT / DevOps Support Engineer
PlayStation Global —Bristol
- DevOps
- IT
- Linux
Quick apply
14d
End User Compute Engineer
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Continuous improvement
- Computer networking
- Communication skills
- Flexitime
7d
IT Service Desk Agent
TRG UK Ltd —Bristol
- £26,500 a year
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
3d
Service Desk Analyst
Leidos —Bristol
- £24,900 - £29,300 a year
- Full-time
- Customer service
- IT
- In-person
- Annual leave
- Work from home
8h
IT Apprentice
QA Apprenticeships —Bristol
- £18,000 - £23,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
- Sick pay

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3rd Line ICT Support Technician

HFT -
Bristol

Quick apply

Job details

Full-time
£38,168.91 a year

Qualifications

Azure
Sonicwall
DHCP
Analysis skills
VoIP
DNS
Communication skills
PowerShell
Active Directory
VPN

Full job description

About Us

Our vision is to create a future where learning disabled people can live the best life possible. We achieve this by coming together to campaign for positive change, provide personalised support, and create solutions that empower independent living.

The Role

We’re looking for a skilled and proactive 3rd Line ICT Support Technician to join our ICT team. In this role, you’ll be responsible for maintaining a stable, secure, and highly available ICT infrastructure, while delivering technical project work and acting as an escalation point for complex issues.

You’ll work closely with internal teams and stakeholders to ensure our systems are resilient, secure, and fit for purposesupporting both day-to-day operations and strategic initiatives.

Key Responsibilities

Infrastructure & Security

Ensure the availability, performance, monitoring, and security of ICT infrastructure
Deploy, configure, and secure Microsoft Azure environments
Maintain up-to-date knowledge of technology and security best practices

Project Delivery

Deliver technical aspects of ICT projects
Support project stages within a PRINCE2 framework
Provide updates and progress reporting to stakeholders

3rd Line Support

Take ownership of escalated incidents and problems through to resolution
Conduct thorough investigations and implement effective fixes
Support the ICT Service Desk as a senior escalation point

Networking & Systems

Configure and deploy network hardware (routers, switches, wireless access points)
Support core services including Active Directory, DNS, DHCP, and VPNs
Assist with data handling and system optimisation

General Duties

Maintain high standards of customer service and communication
Ensure confidentiality of sensitive information
Undertake training, travel, and occasional out-of-hours work as required

What We’re Looking For

Essential Skills & Attributes

Strong problem-solving and analytical skills
Ability to prioritise and manage workloads effectively
Excellent communication and stakeholder engagement skills
Customer-focused and collaborative approach
Self-motivated with a commitment to continuous learning

Desirable Technical Knowledge

Windows 11 and Chromebook environments
Microsoft Active Directory, Group Policy & Entra ID
Microsoft Azure (VMs, networking, security, monitoring)
Microsoft Defender, Purview, and Microsoft 365 Admin Centre
Exchange Online and Microsoft 365
PowerShell scripting
VPN technologies (e.g. SonicWall)
Networking (DNS, DHCP, broadband technologies)
VOIP systems
Android device management
Printers, scanners, and MFDs

Desirable Experience

3+ years’ experience in an ICT environment
ITSM tools experience (e.g. Vivantio)
Working within PRINCE2 project environments
MDM and application support
Asset management systems (e.g. ManageEngine Endpoint Central)

Selection Process

We will be shortlisting applications on an ongoing basis. If shortlisted, you’ll be invited to a pre-screening interview with a member of the hiring team. Successful candidates will then progress to a final competency-based interview, along with an opportunity to meet the team and learn more about Hft.

Apply now or get in touch to find out more we’d love to hear from you.

Quick apply

Refine Your Search

technical support jobs in warmley, gls

3rd Line ICT Support Technician

IT Support Technician

IT Service Desk Analyst

Assistant Customer & Technical Support Manager EPOS

IT Support Engineer

IT Technician

Technical Support Engineer

PMR Software Support Agent

Application Operations Support Analyst

Member Support Agent

2nd Line Support Analyst

Application Support Analyst

IT Apprentice

IT Support Technician

2nd Line Technical Support

IT / DevOps Support Engineer

End User Compute Engineer

IT Service Desk Agent

Service Desk Analyst

IT Apprentice

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