Customer specialist Work, Jobs in Warrington, Chs (with Salaries)

Complaints Specialist
carloans 365 —Sale
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Employee assistance programme
Quick apply
Sales Executive
WeBuyAnyCar —Warrington
- £28,200 - £35,220 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
Accounts Assistant (On Site)
Proximo Holdings Limited —Chester
- £26,100 a year
- Part-time
- In-person
- Flexible schedule
- Referral programme
Quick apply
Vehicle Breakdown Recovery Controller - Days & Nights
Oates Recovery Ltd —Warrington
- £13 - £14 an hour
- Overtime
- Customer service
- Computer literacy
- Writing skills
Quick apply
23h
Patient Coordinator (Maternity Cover 1 year)
CREATE Fertility —Wilmslow
- From £27,976 a year
- Full-time
- Sales
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Weekend Retail Specialist
The Baby Store —Warrington
- £11 - £13 an hour
- Overtime
- Customer service
- Computer literacy
- Merchandising
- Store discount
- Employee discount
Quick apply
3d
Administrator with Receptionist duties
Belong —Warrington
- £13.95 an hour
- Part-time
- Human resources
- Recruiting
- Contracts
- Employee discount
Quick apply
Call Centre Sales Advisor - Cosmetic (hybrid, £33k OTE)
Pall Mall Medical —Manchester
- From £25,000 a year
- Overtime
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
12d
Collections Case Manager (Full Time Office Based)
TM Legal Services —Manchester
- £29,000 a year
- Full-time
- Financial services
- In-person
- Communication skills
- Health & wellbeing programme
- Sick pay
Quick apply
10d
Customer Operations Specialist
New Balance —Warrington
- Full-time
- Hybrid work
- Computer literacy
- Time management
- Annual leave
- Employee discount
16h
Team Leader
HM Courts & Tribunal Service —Liverpool
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
3d
Warehouse Operative Nights
Evri —Winwick
- £13.70 - £20.55 an hour
- Overtime
- Annual leave
Facilities Coordinator
Kudos Services —Warrington
- £28,000 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
10d
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
8d
Business Operations Coordinator
CNG FUELS —Wigan
- £32,000 - £34,000 a year
- Full-time
- Microsoft Powerpoint
- Databases
- Continuous improvement
- Free parking
- Life insurance
Quick apply
Client Support Specialist
Barclays —Knutsford
- Monday to Friday
- Communication skills
- Banking
Sales Coordinator (Construction Industry) - full-time
Resapol —Leigh
- £28,000 - £30,000 a year
- Full-time
- CRM software
- In-person
Quick apply
3d
Horticulture Office Administrator/Manager
Kyoto Bonsai Ltd —Knutsford
- £26,000 - £28,000 a year
- Full-time
- Computer literacy
- Research
- Microsoft Office
Quick apply
4d
Helpdesk Planner
Novus Property Solutions Ltd —Warrington
- Full-time
- Organisational skills
- IT
- Employee discount
Quick apply
9d
Personal Injury Handler (12 Month FTC)
1st Central —Manchester
- £33,000 - £37,000 a year
- Full-time
- Computer literacy
- Writing skills
- Continuous improvement

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customer specialist jobs near warrington, chs

Complaints Specialist

carloans 365 -
Sale

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year

Benefits

Additional leave
Company events
Employee assistance programme

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
Microsoft Outlook
Client engagement
GCSE
Complaint handling
Customer interaction
Communication skills
A Level

Full job description

About the Company:

carloans 365 are a car finance broker based in Sale, 10 minutes outside Manchester city centre.

Our core focus here at carloans 365 is our customer; we aim to ensure that we are providing the best finance deal available to suit our customers needs, enabling them to get their perfect car. This has proven key to our current success and consistent excellent customer service.

Enough about us, what’s the role?

carloans 365 is growing fast, and we’re looking for a dedicated Complaints Specialist to join our team and support our continued success, working fully remotely.

This is a fantastic opportunity for someone looking to develop their career in complaints handling within a regulated environment, while benefiting from the flexibility and autonomy of remote working. You’ll be supported by a collaborative, experienced team, with a clear progression pathway to Senior Complaints Specialist.

The Complaints Specialist will be responsible for end-to-end management and resolution of customer complaints related to vehicle purchasing and finance options.

Working with customers, dealerships and lenders, this role requires exceptional communication skills, a keen attention to detail and the ability to navigate complex issues while ensuring an exceptional customer experience all from the comfort of your own home.

Progression Plan

At carloans 365, we are passionate about supporting internal growth and development. This role is the perfect entry into our fast-paced Complaints function, offering a clearly defined career path and the opportunity to develop long-term expertise in complaint handling within a regulated environment.

You’ll receive in-depth training and hands-on experience managing inbound complaints, triaging cases and supporting customers with empathy and professionalism. From the outset, you’ll be responsible for handling complaints end to end, building strong knowledge of our products, internal processes and FCA requirements, while working closely with dealerships, lenders and internal stakeholders.

Following a 3–6 month performance review, individuals who consistently perform well, demonstrate strong judgement and communication skills and show confidence in managing complex cases will be considered for a salary review. Progression is based on continued excellence in complaint resolution and effective engagement with external stakeholders, including regulators where required.

Responsibilities:

Receive, log and acknowledge customer complaints in a timely manner
Be a key player in maintaining our strong customer relationships by handling complaints with empathy and professionalism
Investigate and resolve complaints efficiently, ensuring compliance with CL365 company policies and strict FCA regulatory requirements
Communicate with customers via phone and email to gather information and provide updates on the status of their complaints
Ensure all resolutions are compliant with relevant legislation and industry standards
Handle sensitive information with the utmost confidentiality

What are we looking for?

Experience in an end-to-end Complaints role within the motor trade – experience at a broker is highly beneficial
Familiarity with FCA legislation and processes
The ability to build rapport, diffuse difficult situations and solve problems using communication skills
Resilient and positive with a proactive mindset

Details:

Working pattern: 09:00 – 17:30 / 09:30 – 18:00 , 5 days per week, Monday – Friday
Location: Hybrid
Salary £30,000 - £35,000
20 days holiday + 8 national bank holidays + 1 additional day off for your birthday

Benefits:

Additional leave (Birthday off)
Company events
Employee Assistance Programme
Regular social events and lunches
Great career progression opportunities

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Experience:

Complaint handling: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Sale M33 7PP

Quick apply

Refine Your Search

customer specialist jobs in warrington, chs

Complaints Specialist

Sales Executive

Accounts Assistant (On Site)

Vehicle Breakdown Recovery Controller - Days & Nights

Patient Coordinator (Maternity Cover 1 year)

Weekend Retail Specialist

Administrator with Receptionist duties

Call Centre Sales Advisor - Cosmetic (hybrid, £33k OTE)

Collections Case Manager (Full Time Office Based)

Customer Operations Specialist

Team Leader

Warehouse Operative Nights

Facilities Coordinator

Helpdesk Operator

Business Operations Coordinator

Client Support Specialist

Sales Coordinator (Construction Industry) - full-time

Horticulture Office Administrator/Manager

Helpdesk Planner

Personal Injury Handler (12 Month FTC)

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