2nd line support engineer Work, Jobs in Warrington, Eng (with Salaries)

IT Services Engineer
Sysco —Warrington
- Full-time
- Azure
- Customer service
- Windows
- Employee discount
11h
2nd Line Support Engineer
razorblue Careers —Salford
- £29,500 a year
- Hybrid work
- Azure
- English
- Microsoft Office
- Life insurance
- Referral programme
Quick apply
20h
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Azure
- Windows
- AWS
IT Support Engineer
Obsidian Networks Ltd —Chester
- £23,000 - £32,000 a year
- Full-time
- Customer service
- Linux
- Free parking
Quick apply
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
12d
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
IT Support
CIS Worldwide Ltd —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Customer Support Specialist
EMR Integrated Solutions —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
6d
1st/2nd Line IT Engineer
technologE Ltd —Manchester
- From £27,500 a year
- Full-time
- Azure
- Windows
- Computer networking
- Free parking
- Profit sharing
Quick apply
6d
Application Support Analyst Apprenticeship
MWHTreatment —Hattersley
- SharePoint

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IT Services Engineer

Sysco -
Warrington

Apply Now

Job details

Full-time
11 hours ago

Benefits

Company pension
Employee discount

Qualifications

ITIL Certification
Azure
Operating systems
Customer service
LAN
Windows
Microsoft Office
Mobile device management
IT
Application support
Active Directory
Intune

Full job description

Full-time

Warrington

Competitive

39hrs per week

Job Description

Sysco are currently recruiting for a IT Services Engineer to join the onsite Warrington Technology team reporting to the Services Engineer Manager.

As the Services Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner.

This role is working on site in our Warrington depot, and is covering Wigan, Ewloe and Bodelwyddan therefore a good degree of flexibility is required for travel to these depots when needed.

Key Accountabilities and Responsibilities:

Provide both onsite and remote 2nd line support for end-users
Ability to prioritise workload to ensure service levels are maintained.
Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution.
Proactive replacement of end of life assets, including the asset disposal or recycling of the old device.
Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role.
Administration of mobile devices via an MDM platform and SIM card connections
Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning
Ensure that changes are made in accordance to change management guidelines and policies.
Providing support to projects as required to support the deployment of new technologies.

About you:

The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks.

What we offer:

A competitive salary
Pension scheme
Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays.
Huge discounts on all sorts of lovely food and award-winning products through our staff shop
Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.
Recognition awards and Incentives
Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens a world of possibility.

Location: Warrington, England

Additional Information

At Sysco International everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco International and we recognise that Sysco International can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Apply Now

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IT Services Engineer