integration support specialist Work, Jobs in warrington, eng (with Salaries)

IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
2d
Solutions Specialist
MBDA —Bolton
- Up to £65,500 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Analysis skills
- Free parking
2d
Desktop Support technician
Amentum —Risley
- Full-time
- SharePoint
- Linux
- Python
- Employee stock purchase plan
- Annual leave
6d
Asset Information Specialist
KBR —Birchwood
- Full-time
- DevOps
- Analysis skills
- Continuous improvement
12d
AI Lead
Datel —Warrington
- Remote
- Master's degree
- AI
- Python
Senior Safety & Risk Consultant - Human Factors
Assystem —Warrington
Technical Application Integration Specialist
Gousto —Warrington
- Full-time
- Hybrid work
- Analysis skills
- APIs
- Employee discount
- Gym membership
Quick apply
Project Information Manager/Principal Specialist
KBR —Birchwood
- Full-time
- Computer Science
- Microsoft Office
- Bachelor's degree
6d
LCO EPR Expansion Senior Digital Integration Specialist
Manchester University NHS Foundation Trust —Manchester
- £57,528 - £64,750 a year
- Full-time
- University
- Driving
- AI
Human Factors Consultant
Risktec Solutions —Warrington
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
Technical Support Specialist
ADI Global Distribution —Oldham
- Full-time
- Remote
- English
- Windows
- Communication skills
4d
Senior Specialist, OPS Data Transfer, Integration & Quality
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Bachelor's degree
- Financial services
- Python
11d
Process Engineer
Assystem —Warrington
- Engineering
- In-person
HSEQ Engineer
Assystem —Warrington
- Project management
- Leadership
2d
International Student Advisor
University of Greater Manchester —Bolton
- £29,588 - £34,610 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
2d
ICT Applications Team Lead
Your Housing Group —Warrington
- £45,000 - £49,000 a year
- Full-time
- Remote
- IT
- School
- Annual leave
- Employee discount
Quick apply
Solution Architect
Amentum —Risley
- Full-time
- Analysis skills
- IT
- Communication skills
- Employee assistance programme
Human Factors Senior Consultant
Assystem —Warrington
- Hybrid work
- Doctoral degree
- Computer literacy
- Microsoft Office
TEC Transformation Coordinator (Adult Social Care)
Blackburn with Darwen Council —Blackburn with Darwen
- £35,412 - £39,152 a year
- Full-time
2d
Production Operations Specialist (Mainframe)
Bank of America —Chester
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee assistance programme
12d

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integration support specialist jobs near warrington, eng

IT Support Engineer

GWA Group
Warrington

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Job details

Full-time
2 days ago

Qualifications

Power BI
Driving Licence
Azure
LAN
Windows
DHCP
Driving
IT support
Scripting
WAN
DNS
SharePoint
PowerShell
Intune
VPN

Full job description

GWA Group is a leading innovator, designer, importer and supplier of sustainable water solutions for bathrooms, kitchens and laundries across residential and commercial spaces. With our iconic brands Caroma and Methven, and operations spanning Australia, New Zealand and the UK, we’re shaping a better, more sustainable future, one solution at a time.

Role Purpose

Provide frontline operational IT support across the office, warehouse & remote team. Ensuring incidents are logged correctly, triaged quickly, resolved where possible, and escalated with high‑quality evidence when required.

The role acts as the first point of ownership for day‑to‑day IT operations with the end users. You will work closely with the Group Technical & Transformation Team in Australia, escalating complex issues and progressively developing backend and systems capability over time.

Key Responsibilities

First Line Incident Management & Triage

Log and categorise incidents accurately across software, hardware, access, and operational systems and perform initial diagnosis.
Capture minimum required evidence upfront:

screenshots and error messages
timestamps
affected users
order / case / transaction IDs
steps to reproduced
Maintain accurate and complete records in the service management system.
Own daily intake triage: classify severity, route incidents correctly, reduce noise by closing duplicates, and ensure adherence to defined ticket resolution SLAs.
Maintain a weekly “Top Recurring Issues” list to support trend analysis and continuous improvement.

End‑User, Device & Workplace Support

Provide hands‑on support for:
desktops, laptops, printers, mobile devices, and peripherals
login, access, and basic connectivity issues

Microsoft 365 applications

Perform device swaps, peripheral replacements, and basic troubleshooting.
Validate Day‑1 readiness for new starters and post‑deployment checks:

Teams
Application access

connectivity and peripherals
Track repeat device issues and escalate trends.

Business & Operational Systems (First Line)

Provide first‑line support for Microsoft business systems, including basic Dynamics 365 CE / F&O user issues.
Capture evidence clearly and escalate confirmed system issues to Application Support.
Support user issue capture during training and early rollout phases.
Review and contribute updates to SOPs and knowledge articles in line with approved ways of working.

Third‑Party Vendor, Devices & Connectivity Support

Work with third‑party vendors to procure end‑user devices, warehouse IT equipment, and networking services within approved budgets.
Coordinate ordering, delivery, replacement, and returns for laptops, peripherals, printers, and warehouse technology.
Provide first‑line support and triage for external operational and carrier portals, including
Capture evidence for vendor escalation, including supplier references, impacted services or users, timestamps, and error messages.
Track repeat vendor issues and escalate trends to senior IT for resolution.
Provide high‑quality escalation evidence to avoid churn between teams.

Escalation & Collaboration

Escalate confirmed system or backend issues to:

Application Support
Group Technical & Transformation Team (Australia)
Provide high‑quality escalation evidence to avoid churn between teams.
Support SLA tracking with third‑party providers and raise breaches where appropriate.
Participate in knowledge sharing, documentation, and continual improvement initiatives.

Skills and Experience

Essential

Experience in a 1st / 2nd Line IT Support role.
ITIL v4 Foundation required.
Basic exposure to Microsoft Dynamics 365 CE or F&O.
Strong knowledge of Windows OS, Microsoft 365 applications, Power BI, and endpoint troubleshooting.
Good understanding of user access management and account provisioning.
Familiarity with networking fundamentals (DNS, DHCP, VPN, LAN/WAN).
Experience supporting office relocations or physical workplace setups.
Excellent communication, documentation, and problem‑solving skills.
Holds a full UK driving licence with access to a vehicle, enabling daily office attendance and periodic warehouse visits (typically once or twice per week and when required).

Desirable (Training Provided)

Microsoft 365 administration (Exchange, SharePoint, Teams, Intune).
Genesys Cloud platform support.
Softphone configuration and voice systems.
EDI systems and integration flows.
PowerShell scripting or automation experience.
Experience with Azure AD and Microsoft security products.

Personal Attributes

Curious, proactive, and eager to learn about modern cloud and enterprise technologies.
Calm under pressure with a customer-focused mindset.
Able to work independently but collaborate effectively with remote teams.
Strong attention to detail and documentation habits.

What We Offer

Structured development plan for enterprise systems including M365, D365, EDI, and Genesys.
Mentorship from senior architects and transformation specialists.
Exposure to modern cloud technology and global operations.
Clear pathway into advanced systems or higher‑tier support roles.

Ready to apply? Great! Just click the apply button to build your career with us! Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role. Please note that we are not accepting applications from agencies for this position.

Apply Now

Refine Your Search

integration support specialist jobs in warrington, eng

IT Support Engineer

Solutions Specialist

Desktop Support technician

Asset Information Specialist

AI Lead

Senior Safety & Risk Consultant - Human Factors

Technical Application Integration Specialist

Project Information Manager/Principal Specialist

LCO EPR Expansion Senior Digital Integration Specialist

Human Factors Consultant

Technical Support Specialist

Senior Specialist, OPS Data Transfer, Integration & Quality

Process Engineer

HSEQ Engineer

International Student Advisor

ICT Applications Team Lead

Solution Architect

Human Factors Senior Consultant

TEC Transformation Coordinator (Adult Social Care)

Production Operations Specialist (Mainframe)

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Role Purpose

Key Responsibilities

Business & Operational Systems (First Line)

Third‑Party Vendor, Devices & Connectivity Support

Escalation & Collaboration

Desirable (Training Provided)

Personal Attributes

What We Offer

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