Reservations Agent
The Reserve Chester Zoo —Chester
- £27,000 a year
- Weekend availability
- Customer service
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Guest services agent - Fixed Term
The Chester Grosvenor —Chester
- Part-time
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
3d
Reservations and Events Agent
Valor Hospitality —Chester
- £12.71 an hour
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
13d
Reservations Agent
FAIRMONT —Knutsford
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
Academy Activity Assistants (Casual)
Manchester United —Manchester
- Part-time
- First Aid Certification
- Organisational skills
- Communication skills
12d
Lounge Services Team Member Host - FULL TIME - Manchester Airport
Swissport International AG —Manchester
- £13.75 an hour
- Full-time
- Hospitality
- Bar
- Computer literacy
- Free parking
- Employee assistance programme
5d
Housekeeper
Merchant Taylors’ Hall —Manchester
- From £29,120 a year
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
8d
Senior Guest Services Manager
Holiday Inn Express Manchester Arena —Manchester
- £30,313 a year
- Nights as needed
- Hospitality
- Hotel
- Front desk
- Store discount
- Employee discount
Quick apply
Receptionist
LAH Property Marketing —Manchester
- £31,400 a year
- Full-time
- Hybrid work
- Hospitality
- Front desk
- In-person
- Referral programme
Quick apply
19h
Guest Services Assistant
Valor Hospitality —Manchester
- £13.07 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Manager
Holiday Inn Express Manchester City Centre —Manchester
- Full-time
- English
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
16h
Part Time Housekeeping Team Member
Holiday Inn Express Wigan —Wigan
- £12.71 an hour
- Part-time
- Hospitality
- Hotel
- Cleaning
- Employee discount
Quick apply
4d
Group Sales Manager
Manchester Portland Hotel By Sunday —Manchester
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee discount
Quick apply
14d
Luxury MICE Sales Manager
The Municipal M Gallery —Liverpool
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Employee discount
Quick apply
Personal Assistant / Senior Property, Business & Media Administrator
Bricks to Riches —Manchester
- £13 - £15 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Food Prep Agent- Aspire Executive Lounge - Manchester Airport
Swissport International AG —Manchester
- £14.85 an hour
- Full-time
- Free parking
- Employee assistance programme
9h

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guest service agent jobs near warrington

Reservations Agent

The Reserve Chester Zoo -
Chester

Quick apply

Job details

Permanent
£27,000 a year
6 days ago

Benefits

Employee assistance programme
Employee discount

Qualifications

Customer service
Organisational skills
Communication skills
Hotel experience

Full job description

Reservations Agent

£27,000

Location Description

The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity.

Job Description

We are seeking a friendly, organised, and detail-oriented Reservations Agent to join our team. You will be responsible for handling room reservations and ensuring guests receive accurate information and excellent service from their first point of contact.

With this role ou may be required to assist in Food & Beverage, Front Office or other departmnets during quieter times.

Key Responsibilities

Handle guest reservations via phone, email, and online systems
Accurately enter, modify, and cancel bookings in the property management system
Provide information on room types, rates, packages, and hotel services
Maximise revenue through upselling and promoting special offers
Respond promptly to guest enquiries and special requests
Liaise with Front Office, Sales, and Housekeeping to ensure smooth operations
Maintain accurate records and follow hotel policies and procedures
Support with billing for corporate and group rooms

What We’re Looking For

Previous experience in hotel reservations or front office (preferred but not essential)
Strong communication and customer service skills
Good attention to detail and organisational skills
Confident using reservation systems and basic computer applications
Ability to work well under pressure and manage multiple tasks
Flexible availability, including weekends

Troo Benefits

Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
Zoo Membership: Membership for you, your partner and your children to visit the Zoo during your time off.
Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.

Quick apply

Refine Your Search

guest service agent jobs in warrington

Reservations Agent

Guest services agent - Fixed Term

Reservations and Events Agent

Reservations Agent

Academy Activity Assistants (Casual)

Lounge Services Team Member Host - FULL TIME - Manchester Airport

Housekeeper

Senior Guest Services Manager

Receptionist

Guest Services Assistant

Guest Service Manager

Part Time Housekeeping Team Member

Group Sales Manager

Luxury MICE Sales Manager

Personal Assistant / Senior Property, Business & Media Administrator

Food Prep Agent- Aspire Executive Lounge - Manchester Airport

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Reservations Agent

£27,000

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