Munchies started with one store in Darnall, Sheffield, back in 2017 — big flavour, bigger personality, and a serious smash burger. We’ve since grown to six stores, and we’re nowhere near done. In 2024, we were crowned Best Takeaway in Britain — and Best Takeaway in Yorkshire — at the Just Eat Restaurant Awards, official proof that what we’re building here is something special. Now we’re looking for a General Manager to own the next chapter.
The Role
As General Manager, this is your restaurant. You’ll have full responsibility for every aspect of its performance — the team you build, the standards you set, the targets you hit, and the culture you create. This is the biggest job in the building, and everything starts and ends with you.
Day to day, you’ll:
- Take full ownership of the P&L — driving sales growth while controlling labour, food costs and waste to hit your targets every period.
- Lead, recruit and develop your entire team — including your Assistant Manager — turning good people into exceptional ones.
- Set and protect Munchies’ award-winning standards — food quality, hygiene, speed of service and customer experience, every single shift.
- Build a strong operational foundation: stock management, forecasting, scheduling, compliance and H&S — always audit-ready.
- Be the face of Munchies in your restaurant and your community — representing the brand with pride and embodying our values every day.
- Report on performance and work closely with the senior team to drive the business forward, contribute to growth plans and help shape what Munchies becomes next.
Why Munchies
- Real autonomy: this is your restaurant to run. We’ll back you completely, champion your growth, and give you the tools to succeed.
- Join a multi-award-winning brand — crowned Best Takeaway in Britain and Best Takeaway in Yorkshire at the Just Eat Restaurant Awards.
- We’re growing fast — six sites and nowhere near done. That means real opportunity for the right GM: multi-site responsibility, new store openings, and a seat at the table as we shape what comes next.
- Bonus: a performance-related bonus of up to £100 a week on top of your salary, rewarding you when targets are hit.
- Structured development to wherever you want to go next — within Munchies as we grow, or beyond.
- Company pension: auto-enrolment into our workplace scheme, because we want you set up for the long term, not just the next shift.
- Free staff meals on shift, plus a further staff discount on food when you’re off the clock too.
- Regular team events — because the best teams celebrate together, not just work together.
- A genuinely supportive senior team that backs you when it matters and holds you to the high standards the brand deserves.
What You’ll Bring
- Proven experience as a General Manager or senior-level Assistant Manager in fast food, hospitality or retail — you’ve run a site and you know what it takes.
- A demonstrable track record of hitting commercial targets — sales growth, labour, GP and food cost control.
- The ability to build, recruit and develop a high-performing team, not just manage one that’s already in place.
- Full P&L accountability experience — you’re comfortable with the numbers and confident making decisions from them.
- A lead-from-the-front attitude — as present on the floor as you are across the business.
- Reliability and flexibility — including evenings and weekends.
We’re looking for someone who has done this before. But if you’re a high-performing Assistant Manager who can demonstrate you’re ready to own the full business, we want to hear from you.
Pay, Hours & Contract
We’re offering £30,160 per year, plus a performance-related bonus of up to £100 a week when targets are hit — meaning you could earn up to £35,360 in a year. To meet the criteria for this role, flexibility is essential.
Day availability: Weekdays and Weekends
Shift availability: Late Mornings, Afternoons & Evenings
Please only apply if you are able to meet these requirements.
Pay: From £30,160.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Store discount
Ability to commute/relocate:
- Worksop, Nottinghamshire: reliably commute or plan to relocate before starting work (required)
Experience:
- Quick-service and fast-food restaurant: 2 years (required)
- Customer service: 2 years (required)
- Complaint handling: 2 years (required)
- Rota Making: 2 years (required)
- hitting commercial targets: 1 year (preferred)
- Training & development: 1 year (preferred)
- Performance management: 1 year (preferred)
- Team management: 2 years (required)
Licence/Certification:
- Driving Licence (required)
- Level 2 Food Hygiene Certificate (required)
Work authorisation:
- United Kingdom (required)
Location:
- Worksop, Nottinghamshire (preferred)
Willingness to travel:
Work Location: In person
