Support advisor Work, Jobs in Warton, Lan (with Salaries)

Help Through Crisis Adviser Wyre
Citizens Advice Lancashire West —Wyre
- £28,113 a year
- Full-time
- Mentoring
- Budgeting
- Communication skills
- Free parking
- Work from home
Quick apply
3d
Customer Service Advisor - Weekends
Davies —Preston
- Part-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Centre Advisor
Places for People —Preston
- £27,030.83 a year
- Overtime
- Hybrid work
- Free parking
- Annual leave
2d
HR Administrator
Blackpool Teaching Hospitals NHS Foundation Trust —Blackpool
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- Human resources
- Typing
- Annual leave
- Employee assistance programme
3d
Part time Customer Service Advisor
Officestore UK —Blackpool
- £13.75 an hour
- Part-time
- Customer service
- English
- Data entry
Quick apply
3d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Preston
- £3,800 a month
- Full-time
- Sales
Quick apply
Financial Resilience Adviser - Leyland
Citizens Advice Lancashire West —Leyland
- £28,113 a year
- Part-time
- Mentoring
- Budgeting
- In-person
Quick apply
2d
E Store Sales Assistant
Superdrug —Preston
- £9.75 - £13.00 an hour
- Customer service
- Communication skills
- Store discount
- Employee discount
5d
Business Operations & Accounts Coordinator
KYRA Medical Ltd —Tarleton
- Up to £33,000 a year
- Full-time
- CRM software
- Accounting
- In-person
Quick apply
9d
HR Professional Partner
Fox's Burton's Companies —Kirkham
- Human resources
- Training & development
- Leadership
Customer Service Advisor - BT
BT Local Business —Burscough
- From £25,900 a year
- Full-time
- CRM software
- English
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Customer Service & Branch Support Advisor
Dewhurst Homes Limited —Preston
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
Seasonal Sales Advisor
The White Company —Lytham
- Seasonal
8d
Warehouse Operative
Recycling Lives Services —Preston
- £13 an hour
- Full-time
- No experience needed
- Annual leave
Quick apply
Customer Service Advisor
Davies —Preston
- Full-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
1d
HR Manager- Care & Education
Oaktree Childcare —Blackpool
- £30,005.18 - £35,434.23 a year
- Part-time
- Recruiting
- Contracts
- In-person
Quick apply
4d
Repairs Advisor
Community Gateway Association —Preston
- £27,500 a year
- Full-time
- Microsoft Word
- Communication skills
- Sick pay
8d
Experience Team Member
Haven —Blackpool
- Up to £12.71 an hour
- Part-time
- Front desk
- Employee discount
Quick apply
Library & Study Hub Advisor (Term Time plus 4 weeks)
Southport Education Group —Southport
- £22,327.26 - £22,848.93 a year
- Computer literacy
- Microsoft Office
8d
Retail Assistant (Opticians)
Boots —Blackpool
- £16 an hour
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount

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Help Through Crisis Adviser Wyre

Citizens Advice Lancashire West -
Wyre

Quick apply

Job details

Full-time
£28,113 a year
3 days ago

Benefits

Free parking
Company pension
Work from home
Employee discount
Referral programme

Qualifications

Case note recording
Case record updates
HCPC
Numeracy
Mentoring
Social Work England
Safeguarding procedures
Budgeting
Signposting to community resources
Communication skills

Full job description

Help through Crisis’ Adviser

Location: Wyre

Salary: £28,113

Hours: Full-time- 37 hours per week

Contract: Fixed-term- 3 year contract

Organisation: Citizens Advice Lancashire West

Are you passionate about helping people, and supporting people out of crisis?

Citizen Advice Lancashire West is looking for a ‘Help through Crisis’ Adviser to work alongside Wyre Council to ensure that residents who have received payments under the ‘Crisis Resilience Fund’ (CRF) are receiving support.

You will operate a triage system and connect residents to the best placed support, this may be through our general advice service, debt team, financial resilience advisor or one-to-one support with yourself. This one-to-one support will support residents who may have multiple complex issues and need additional guidance to overcome them.

This is an exciting opportunity to be a part of empowering people to overcome multiple issues and address the root cause of the crisis.

Responsibilities

Manage and triage clients who have received payments from Wyre Council’s CRF to ensure they receive appropriate support
Ensure triage system is working effectively
Work collaboratively with internal teams and external partners to ensure a “no wrong door“ approach to support
Maintain accurate, up-to-date case records using internal case management systems
Build and maintain strong referral pathways to ensure residents access the most appropriate services
Create and manage caseload for vulnerable clients receiving one-to-one support. This includes creating a risk assessment and support plan
Empower clients who are receiving one-to-one support to set their own priorities
Act for the client where necessary, this may include writing on behalf of the client
Ensure that advice is accurate, compliant and meets regulatory standards
Contribute to reporting requirements including:
Client demographics
Financial outcomes achieved
Case studies and impact statements
Wider outcomes, including health and wellbeing improvements
Keep up to date with legislation, policies and procedures and undertake appropriate training
Attend relevant internal and external meetings as agreed with the line manager
Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
Assist with CALW research and campaigns work by providing information about client issues, and alert clients of campaigns where appropriate

Person Specification

Experienced in providing advice or support in areas such as welfare benefits and housing
Ability to commit to and work with the aims, principles and policies of the Citizens Advice service
Experience in supporting clients
A strong communicator, able to explain complex information clearly and empathetically
Ability to work on clearly defined targets. Ability to be highly organised. Self motivated.
Skilled in working with vulnerable individuals in a supportive, non-judgemental way
Organised, with the ability to manage a varied caseload
Committed to delivering high-quality, accurate advice
The ability to prioritise tasks, to identify and work to deadlines and to manage time effectively under own initiative
Experience of using IT systems
Demonstrate an understanding of policy changes and trends, and their implications for clients and service provision
An understanding of and commitment to Equal Opportunities
Knowledge of safeguarding procedures
A commitment to continuous professional development, including a willingness to develop knowledge and skills
Full UK diving license

Benefits include:

21 days holiday plus bank holidays, birthday leave and christmas shutdown
8% employer pension contribution (plus salary sacrifice NI benefit)
Long service leave after 4 years

How to Apply

To apply, please submit your CV and a supporting statement outlining how you meet the person specification to Jodie Carney at [email protected]

Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications

Training will be held in Chorley (travel expenses will be reimbursed)

Pay: £28,113.00 per year

Benefits:

Employee discount
Free parking
Referral programme
Work from home

Work Location: On the road

Quick apply

Refine Your Search

support advisor jobs in warton, lan

Help Through Crisis Adviser Wyre

Customer Service Advisor - Weekends

Customer Service Centre Advisor

HR Administrator

Part time Customer Service Advisor

JUNIOR SALES ADVISOR

Financial Resilience Adviser - Leyland

E Store Sales Assistant

Business Operations & Accounts Coordinator

HR Professional Partner

Customer Service Advisor - BT

Customer Service & Branch Support Advisor

Seasonal Sales Advisor

Warehouse Operative

Customer Service Advisor

HR Manager- Care & Education

Repairs Advisor

Experience Team Member

Library & Study Hub Advisor (Term Time plus 4 weeks)

Retail Assistant (Opticians)

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