Service desk technician Work, Jobs in Warwick, War (with Salaries)

IT Support Technician
Gallagher —Warwick
- Full-time
- Azure
- IT
- Communication skills
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer networking
- IT
- Power tools
Quick apply
Prescription Clerk
Bidford Health Centre —Alcester
- £12.71 an hour
- Part-time
- Medication administration
- Patient care
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Project Technician / Engineer - Midlands
nGeneration —Birmingham
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Automotive Help Desk Technician
Stellantis —Coventry
- Up to £45,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Free parking
Quick apply
1d
IT Support Specialist
Arthrex —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Annual leave
Cyber Technician
National Gas —Broadway
- £44,642 - £52,519 a year
- Full-time
- Maintenance
- Programmable logic controllers
- Employee assistance programme
8d
Service Technician - Midlands Team - ICS Cool Energy Ltd
Trane Technologies —Birmingham
- Weekend availability
- Customer service
- Microsoft Office
- In-person
Maintenance Technician
Paragon Banking Group —Solihull
- £31,150 a year
- Part-time
- Customer service
- Plumbing
- Annual leave
- Employee assistance programme
Regional Service Manager
Mitie —Birmingham
- Full-time
- Leadership
- Communication skills
Duty Manager
Midlands Arts Centre —Birmingham
- £17,235 a year
- Part-time
- Management
- Customer service
- Microsoft Office
13d
Mobile Plumber
Integral UK —Birmingham
- £15 - £50 a day
- Overtime
- Plumbing
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Geotechnical Engineer
Evan Craig —Birmingham
- £40,000 - £50,000 a year
- Hybrid work
- AutoCAD
- Engineering
- Master's degree
- Annual leave
Senior Geo-Environmental Engineer
Evan Craig —Birmingham
- £40,000 - £50,000 a year
- Hybrid work
- AutoCAD
- Engineering
- Master's degree
- Annual leave

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IT Support Technician

Gallagher -
Warwick

Apply Now

Job details

Permanent | Full-time

Qualifications

TCP
Azure
SCCM
IT
TCP/IP
Communication skills
Intune
Help desk
VPN

Full job description

Location: Warwick, United Kingdom (on-site)
Contract: Full-time, Permanent
Hours: 40 hours per week, Monday to Friday
Work environment: On-site

Our benefits package includes

Base salary + yearly incentive
5 weeks' holiday
Ongoing training and development opportunities
Career progression within a growing global business
Employee Assistant Programme and wellbeing support
Collaborative, supportive team environment
A role with real ownership of the IT function in Warwick

About Gallagher

Our purpose at Gallagher is ‘Protect what matters most’ — and we live it every day. Whether that’s protecting some of the world’s most secure environments or supporting agricultural businesses, we care deeply about our people, their families, and our wider communities.

Gallagher Security is on a mission to unlock more value for our customers through the power of our people and solutions. Our culture is entrepreneurial, fast-paced, and constantly evolving — with opportunities to connect and build your career globally.

We’re painting the future of what’s possible. Come join us.

About the role

This is not your typical service desk role.

Based in our UK office, you’ll be the go-to IT expert on-site, supporting our Security business and acting as the face of IS locally. You’ll work independently day-to-day, while staying connected to a global IS team who have your back when you need it.

It’s a hands-on, people-focused role where you’ll balance technical troubleshooting with building strong relationships - keeping systems running and ensuring a great experience for users.

If you’re someone who enjoys ownership, variety, and being genuinely relied on, this role offers real scope to make an impact.

Your role at a glance:

Provide Level 1–2 support across desktops, laptops, mobile devices, and core business systems
Manage incidents and service requests end-to-end using ITSM tools, ensuring timely resolution against SLAs
Build, configure, and maintain user devices, accounts, and access across the environment
Troubleshoot networking, telephony, and meeting room technology issues
Act as the primary IS contact for the UK office, supporting users and onboarding new starters

You’ll also work closely with global IS teams on escalations, contribute to continuous improvement, and help enhance how IT support is delivered across the business.

About you

We’re looking for someone who enjoys working autonomously, takes ownership, and takes pride in delivering a great support experience.

You’ll be confident troubleshooting technical issues, but just as comfortable explaining them in a clear and user-friendly way.

What you’ll bring:

3–5+ years’ experience in IT Service Desk or End User Support
Strong troubleshooting skills across Windows environments and business applications
Experience with Microsoft 365 and user/device administration
Familiarity with ITSM tools and working to SLAs
Solid understanding of networking fundamentals (Wi-Fi, VPN, TCP/IP)
A proactive, organised approach with strong communication skills

Nice to have:

Experience in a sole-charge or highly autonomous IT support role
Exposure to endpoint management tools (e.g. Intune, SCCM) or cloud platforms like Azure
Experience supporting telephony, AV, or conferencing technologies

Working at Gallagher

At Gallagher, we’re proud of our people-first culture. You’ll be trusted to own your space, supported by a global team, and given the opportunity to grow your technical capability while making a real impact locally.

This role is based on-site in the UK, where you’ll play an important role supporting a close-knit team and keeping the business running smoothly.

We offer:

Competitive salary and bonus opportunities
A supportive, collaborative team environment
Opportunities to grow your career within a global organisation
Social activities, team events, and wellbeing initiatives

If you’re looking for a role where you can own the environment, build strong relationships, and deliver great IT support, we’d love to hear from you.

Whilst we are pretty keen to get this role filled, we know it's crucial we find the right fit for our organisation, so this advert will remain open until we've nailed that brief. If this sounds like a bit of you then we'd love to hear from you.

Apply Now

Refine Your Search

service desk technician jobs in warwick, war

IT Support Technician

L4 Network Engineer Apprentice

Prescription Clerk

Project Technician / Engineer - Midlands

Automotive Help Desk Technician

IT Support Specialist

Cyber Technician

Service Technician - Midlands Team - ICS Cool Energy Ltd

Maintenance Technician

Regional Service Manager

Duty Manager

Mobile Plumber

Senior Geotechnical Engineer

Senior Geo-Environmental Engineer

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