Customer service manager Work, Jobs in Warwickshire (with Salaries)

Senior Operations Manager - The Oaks Coventry
Student Roost —Coventry
- £45,000 - £48,000 a year
- Hospitality
- Sales
- Continuous improvement
Quick apply
13d
Customer Experience Manager
Trident Group —Birmingham
- £50,000 a year
- Full-time
- Presentation skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Head of Client Experience
3D-lipo Ltd —Rugby
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Continuous improvement
- Team management
- Free parking
Quick apply
Client Services Manager
IPSUM —Enderby
- Full-time
- Business development
- Communication skills
- Annual leave
Quick apply
Premium Support Relationship Manager
Reapit UK —Solihull
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
- Annual leave
Quick apply
Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Continuous improvement
- Team management
- Mentoring
- Employee assistance programme
Branch Manager
REXEL —Coventry
- Full-time
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee discount
Quick apply
Customer Delivery Manager
Walsall Council —Walsall
- £55,662 - £59,490 a year
- Full-time
- Customer service
- Team management
- Communication skills
- Flexitime
7d
Service Delivery Manager
Convergence Group —Solihull
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Communication skills
Quick apply
Customer Success Manager
Johnson Controls —Solihull
- Full-time
- CRM software
- Bachelor's degree
- No degree
5d
Member Engagement Manager
OPRL —Banbury
- £38,000 - £43,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
13d
Customer Service Team Leader
Cromwell —Brierley Hill
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Head of Corporate Operations
Focus Group —Birmingham
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Bid Excellence Manager
DHL Supply Chain —Rugby
- Microsoft Powerpoint
- Microsoft Word
- Databases
- Annual leave
Office & Business Support Manager
JS Morris Electrical Ltd —Solihull
- From £30,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Supervising experience
- Free parking
- Store discount
Quick apply
5d
Assistant Operations Manager
Unite Students —Coventry
- Sales
- Supervising experience
- Leadership
- Annual leave
- Employee assistance programme
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Coventry
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Housing Data Quality and Assurance Lead
Platform Housing Group —Birmingham
- Up to £51,208 a year
- Full-time
- Remote
- Travel
- Communication skills
- Annual leave
Customer Experience Manager
Avanti West Coast —Birmingham
- Full-time
- Customer service
- Continuous improvement
- Travel
12d
Proposals Manager
Avove —Coventry
- £50,000 - £65,000 a year
- Management
- Project management
- Communication skills
- Annual leave
- Employee assistance programme

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customer service manager jobs near warwickshire

Senior Operations Manager - The Oaks Coventry

Student Roost -
Coventry

Quick apply

Job details

£45,000 - £48,000 a year
13 days ago

Qualifications

Hospitality
Succession planning
Operations management
Stakeholder collaboration
Sales
Stakeholder liaison
Coaching
Performance management
Stakeholder coordination
Continuous improvement
Partnership building
Client services
Customer support
Professional development mentoring
Budgeting
Team motivation leadership
Communication skills
Property management
Operations leadership experience
Stakeholder management

Full job description

Senior Operations Manager The Oaks, Coventry | Reporting to: Regional Director, Midlands | £45,000 - £48,000 pending experience + 10% annual performance bonus

Lead an award-winning student community.

The Oaks is Student Roost's flagship Coventry property, home to 1,000+ students and just a 10 minute walk from the University of Warwick. It offers a vibrant community with a gym, cinema room, yoga studio and social spaces.

As Senior Operations Manager, you'll lead the day to day running of the property creating an outstanding resident experience while delivering strong commercial performance. You'll inspire a high performing team, champion operational excellence and use data and insight to keep raising the bar.

What you'll be responsible for

Lead high-performing teams Build an inclusive culture where people feel empowered. Coach, develop and inspire through regular feedback, performance conversations and succession planning, always leading by example on customer service.
Deliver outstanding resident experience Ensure every resident enjoys a safe, welcoming, well managed home. Resolve issues quickly and with empathy, and build a community where students feel connected and valued.
Drive commercial performance Own your property's sales performance and occupancy, revenue, costs and profitability. Deliver leasing and rebooking strategies, use market insight to spot growth opportunities, and partner with Revenue and Marketing on targeted campaigns.
Deliver operational excellence Champion a safety first culture with full statutory and company compliance. Maintain outstanding presentation standards, lead operational planning (summer turnaround, maintenance, capital projects) and use technology to improve efficiency.
Build strategic relationships Develop strong partnerships with universities, suppliers and stakeholders, and collaborate across Student Roost to share best practice and support wider initiatives.

What we're looking for

A confident operational leader who blends commercial awareness with a genuine passion for people. You'll bring:

Experience leading multi disciplinary operational teams and delivering commercial and operational results. Must have a strong drive towards delivering sales.
Strong people leadership. Coaching, developing and motivating others.
Experience managing budgets, financial performance and KPIs.
A customer first mindset and a passion for exceptional experiences.
Background in facilities, hospitality, property, retail, accommodation or similar customer focused environments.
Excellent communication and stakeholder management skills.
Confidence using data and technology to inform decisions, plus a continuous-improvement mindset to lead through change.

Your first six months

First 30 days Build relationships with your team and stakeholders, learn our operating model and systems, understand your property's performance, and complete compliance onboarding.
By 90 days Take full ownership of performance, implement improvements to occupancy, satisfaction and finances, and establish coaching rhythms with your team.
By 6 months Lead a confident, high performing team; deliver measurable improvements across customer experience, operations and commercials; execute key priorities including leasing, rebookers and summer turnaround; and be recognised as a trusted regional leader.

Why Student Roost?

Great places start with great people. We encourage everyone to bring their authentic selves to work, challenge ideas, embrace innovation and keep learning. Our values shape how we lead, collaborate and support each other every day.

If you're passionate about resident experience, highly organised and excited to make a real impact in a growing business, we'd love to hear from you.

We welcome applicants from all backgrounds, including those with disabilities, and are happy to discuss any reasonable adjustments. Please note this role is subject to a Basic DBS check as part of our pre-employment checks.

Quick apply

Refine Your Search

customer service manager jobs in warwickshire

Senior Operations Manager - The Oaks Coventry

Customer Experience Manager

Head of Client Experience

Client Services Manager

Premium Support Relationship Manager

Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham

Branch Manager

Customer Delivery Manager

Service Delivery Manager

Customer Success Manager

Member Engagement Manager

Customer Service Team Leader

Head of Corporate Operations

Bid Excellence Manager

Office & Business Support Manager

Assistant Operations Manager

Area Manager, Customer Fulfillment

Housing Data Quality and Assurance Lead

Customer Experience Manager

Proposals Manager

I want to receive the latest job alerts for customer service manager in warwickshire

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