Customer success manager Work, Jobs in Waterbeach, Cam (with Salaries)

Customer Success Manager
Cambridge Intelligence —Cambridge
- Hybrid work
- Negotiation
- Annual leave
Customer Relationship Manager
Barchester Healthcare —Cambridge
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
8d
Customer Success Manager
Clarivate —Cambridge
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- No degree
Customer Success Manager - UK
ADVANCE®AI —Saint Neots
- Travel
Quick apply
13d
Assistant Branch Manager
Travis Perkins —Cottenham
- Full-time
1d
eCommerce Platform Partner Manager UK & ROI
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Communication skills
Quick apply
eCommerce Growth Director UK & ROI
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Organisational skills
Quick apply
Business Development Manager
TaiSan —Cambridge
- £40,000 - £50,000 a year
- Full-time
- Business development
- Communication skills
- Negotiation
Quick apply
Senior Capture and Campaign Lead
Marshall Land Systems Ltd —Cambridge
- £108,000 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Contracts
Quick apply
4h
Branch Manager
Abbey Sales and Lettings Ltd —Brandon
- £30,000 - £60,000 a year
- Full-time
- Sales
- Customer service
- Driving
Quick apply
9d
Agency Relations Manager (Remote)
Demand.com —Cambridge
- CRM software
- Hospitality
- Business development
Quick apply
Graduate Management Trainee - Cambridge
Enterprise Mobility —Cambridge
- Full-time
- Sales
- Customer service
- Bachelor's degree
Territory Manager
IQVIA —Cambridge
- Full-time
- Sales
- Analysis skills
- No degree
- Annual leave
- Employee assistance programme
Deputy Manager
Pets at Home —Newmarket
- £28,500 - £32,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Business Development Manager
REXEL —Milton
- Full-time
- Management
- Sales
- Business development
- Annual leave
- Employee discount
Quick apply
Regional Sales Manager - South East
Kalmar —Cambridge
- Sales
- No degree
- Annual leave
9d
Sales Account Executive - New Business (Microsoft Security)
Softwerx —Cambridge
- £40,000 - £50,000 a year
- Hybrid work
- Sales
National Account Manager, Rental Market UK / IRE (m/f/d)
Adam Hall Group —Market
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Communication skills
- Flexible schedule
Quick apply
Deputy Manager
Iceland —Newmarket
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Trainee Sales Manager
SmartSharp ltd —Cambridge
- £25,000 - £60,000 a year
- Full-time
- Management
- Sales
- Driving
- Free parking
Quick apply
14d

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Customer Success Manager

Cambridge Intelligence
Cambridge

Apply Now

Job details

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Data visualisation
Account management
Negotiation

Full job description

As a Customer Success Manager at Cambridge Intelligence, you’ll join our Customer Success team to build and maintain strong relationships with our customers and help them identify and resolve any issues.

What’s involved?

You’ll be the first point of contact when a customer signs up for one of our products, and this is where you’ll get to finely tune your excellent customer relationship building skills.

You'll onboard new customers, be responsible for key account management, including renewals, account development but also host product update/roadmap sessions. You’ll also follow up with customers on ad hoc support incidents, and collaborate with the team and our Head of Customer Success regarding any issues to ensure the highest levels of customer care.

Who’s the ideal candidate?

Our products are market-leading developer toolkits for data visualization. It’ll be your job to ensure our customers get the most out of them.

To thrive in this role, you should relish working with cutting edge technology and enjoy liaising with product teams within our customers’ organisations. You’ll enjoy the culture of working in an SME and seeing your contribution make a huge difference to the overall success of our growing business.

With account management experience you’ll have a technical appreciation for software and web technologies, and have some experience working in a customer success or renewals role. You’ll be a people-person and enjoy establishing an ongoing rapport with the customer’s team, specifically developers, product managers and business executives. You’ll be able to communicate easily at all levels and enjoy nurturing those relationships and seeing them grow.

You might also have experience of:

Negotiating and managing commercial agreements
Working with data visualization products or web related technologies

Who you'll work with

You’ll work alongside two Customer Success Managers and report into the Customer Success Operations Manager as part of the wider Commercial team, collaborating cross-functionally with colleagues across the business to help customers achieve their goals.

Be yourself

We want to build a fair, respectful and welcoming company, where everyone feels at home. That means taking a long-term approach to equality, diversity and inclusion – not treating it as a tickbox exercise. With the help of our EDI group, we’re working to make every aspect of the business – including recruitment – fair, respectful and inclusive.

Benefits

Pension – up to 6% employer contribution
Medical and dental insurance (BUPA)
Hybrid working – typically 3 days in the office during onboarding, then 1–2 days per week
Up to 12% discretionary bonus
25 days annual leave
5 days of professional development paid for by the company
Death in service benefit
Flexible holiday benefits
Cycle scheme (fully funded by the company)
EV scheme (conditions apply)

You need to have the right to work in the UK. Unfortunately, we can't offer sponsorship either now or in the future.
Please, no agency approaches.

Apply Now

Refine Your Search

customer success manager jobs in waterbeach, cam

Customer Success Manager

Customer Relationship Manager

Customer Success Manager

Customer Success Manager - UK

Assistant Branch Manager

eCommerce Platform Partner Manager UK & ROI

eCommerce Growth Director UK & ROI

Business Development Manager

Senior Capture and Campaign Lead

Branch Manager

Agency Relations Manager (Remote)

Graduate Management Trainee - Cambridge

Territory Manager

Deputy Manager

Business Development Manager

Regional Sales Manager - South East

Sales Account Executive - New Business (Microsoft Security)

National Account Manager, Rental Market UK / IRE (m/f/d)

Deputy Manager

Trainee Sales Manager

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