Customer Care Representative
Medtronic —Watford
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- Full-time
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- Computer literacy
- Data analysis skills
- Organisational skills
7d
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Sales Representative
Medtronic —Watford
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Service Reporting Manager
Bell Integration —London
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Butternut Box —London
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Multilingual Customer Service Representative (Spanish/Portuguese/Italian)
MiniMed —Watford
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BaxterStorey UK —London
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11d

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customer care representative jobs near watford, eng

Customer Care Representative

Medtronic -
Watford

Apply Now

Job details

Full-time
£28,880 - £43,320 a year
7 days ago

Qualifications

Computer literacy
Data analysis skills
Organisational skills
Communication skills

Full job description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

By joining Customer Care & Order Operations (CCOO), you will get a unique opportunity to drive customer experience through technology innovation and contribute to bringing our Mission to patients all over the world.

Working in CCOO means being close to our customers and critical people inside hospitals, (nurses, physicians, procurement departments, suppliers, national health care bodies and others) and internally you get to interact with many key stakeholders and functions (sales, pricing, marketing, etc.).

The role is permanent and based at the Watford office (hybrid working model).

Responsibilities may include the following and other duties may be assigned:

Provide day-to-day support in Medtronic's Order-To-Delivery processes as well as Supply Chain through analytical and operational support
Contribute to the company goals in the areas of customer satisfaction
Responsible for handling all incoming calls and e-mails to shared mailboxes, prioritizing urgent enquiries/orders, and taking ownership to resolution Responsible for issue resolution and reactive communication towards the customer/patient
Contribute to process improvement / standardization (internal/external) and be able to participate or lead projects
Support Strategic Accounts, deliver a seamless, value-added service
Be responsible for capturing and documenting customer/patient specificities in internal systems

Required Knowledge and Experience:

Experience working in an office-based team environment
Computer literate with strong data analysis skills
Strong communication skills, both by telephone and email
Ability to work under pressure, manage stressful situations, and multitask effectively

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: United Kingdom: 28,880.00 GBP - 43,320.00 GBP |

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

Apply Now

Refine Your Search

customer care representative jobs in watford, eng

Customer Care Representative

Office Administrator/Customer Service

Sales Representative - Telecoms

Senior Customer Resolution Officer

Prison Custody Officer at HMP Bronzefield

Banking Representative - Watford High Street

Brand Ambassador

SHE Advisor

Vehicle Service Advisor

Sales Representative

Service Reporting Manager

Customer Service Representative

Sales Representative - London (FTC)

Junior Commercial Advisor

Sales Representative

Bilingual Patient Services Representative (Spanish and English)

Hospitality Assistant (Monday to Friday)

Estate Assistant

Multilingual Customer Service Representative (Spanish/Portuguese/Italian)

Hospitality Host

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