Customer service advisor (temporary contract) Work, Jobs in Watford, Eng (with Salaries)

Customer Service Assistant maternity cover (6 months)
Aylett Nurseries —St Albans
- From £13 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Employee discount
Quick apply
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- Temporary
- English
- Computer skills
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Customer Service Assistant maternity cover (6 months)

Aylett Nurseries -
St Albans

Quick apply

Job details

Temporary | Full-time
From £13 an hour
5 days ago

Benefits

Free parking
Company pension
Employee discount

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
English
A Level

Full job description

Overview

Aylett Nurseries is seeking an enthusiastic, creative and organised individual to join our office team. This varied role includes day-to-day administration duties, processing of customer orders & enquiries, the production of company point of sale, cash reconciliation and data entry. Additionally, we are looking for an individual who can help with the delivery of our social media and marketing activity across key platforms and help maintain our website and online shop. Working closely with the Office Manager, the post holder will help maintain an engaging online presence and support promotional activity across the business. This role is ideal for someone at the start of their career who wants to gain experience, take ownership of projects and grow within a supportive team

Accountabilities - Main Duties and Responsibilities

The post holder will be required to: -

Answer the telephone, deal with customer enquiries, taking and processing orders accurately and in a timely manner.
Respond to customer and supplier emails in a prompt and professional manner.
Reconcile tills, investigate any discrepancies, prepare floats and bankings.
Be part of the office team and undertake other such office and general administration duties as may be reasonably assigned
Manage the availability of products on our website working in collaboration with the stock team to maintain accurate inventory. Be familiar with the stock control and epos systems.
Assist with planning, creating and coordinating engaging social media content across multiple platforms
Support marketing campaigns, seasonal promotions, and business updates.
Help ensure communications are clear, consistent and aligned with the Aylett Nurseries brand, tone, values and visual identity.
Monitor emerging trends, changes in users’ social media behaviour, platform updates and industry activity to identify new opportunities.
Respond to comments, messages and reviews to build strong customer relationships.
Track KPI’s, compile reports and highlight insights that can drive customer acquisition and growth opportunities
Work collaboratively with the buying and retail teams to support the business needs including creating point of sale to promote campaigns and events.
Support the planning and delivery of in-house events

Knowledge/Skills/Experience

The post holder should have a genuine passion for social media and digital marketing and ideally knowledge of social media tools, software programmes, SEO, web traffic metrics and analytics.

A pleasant disposition, together with an ability to communicate clearly, with multiple stakeholders.

A sound knowledge of the English language, strong writing skills and an eye for engaging visuals.

Will be required to work alternate weekends

Job Types: Full-time, Temporary
Contract length: 6 months

Pay: From £13.00 per hour

Benefits:

Company pension
Employee discount
Free parking

Work Location: In person

Quick apply

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customer service advisor (temporary contract) jobs in watford, eng

Customer Service Assistant maternity cover (6 months)

Telesales/Call Centre Representative– Accounting/Finance

Customer Representative - Wood Green

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