Housing options officer Work, Jobs in Watford, Eng (with Salaries)

Housing Officer
Chime Housing —Watford
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Annual leave
12d
Senior Housing Triage Officer
Watford Borough Council —Watford
- £40,907 - £45,120 a year
- Full-time
- Leadership
- Communication skills
13d
Housing Move On Support Officer
Victory Housing VHF —London
- £20 an hour
- Part-time
- Experience working with children
- In-person
- Care plans
Quick apply
Resident Liaison Officer
Clarion Housing Group —Luton
- £33,816 - £41,486 a year
- Part-time
- Hybrid work
- Travel
11d
Assessment Officer
Brent Council —Brent
- £34,998 - £39,276 a year
- Full-time
- IT
- Tax experience
- Annual leave
- Employee assistance programme
6d
Supported Housing Officer
Places for People —London
- £35,000 a year
- IT
- Communication skills
- Annual leave
- Employee discount
Trainee or Certificated Enforcement Agent
High Court Enforcement Group —London
- Up to £60,000 a year
- Weekend availability
- Travel
- Leadership
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
Probation Service Officer - East of England, Hertfordshire, Cheshunt
HM Prison & Probation Service —Cheshunt
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
1d
Repairs Administrator
City of Westminster Council —Westminster
- £34,359 - £37,509 a year
- IT
6d
Temporary Accommodation Housing Officer
Civic Recruitment Limited —Waltham Forest
- £22.44 an hour
- Temporary
- Hybrid work
- Customer service
- Case management
- IT
Quick apply
Targeted Intercept Officer - Intelligence - Readvertised
National Crime Agency —London
- £37,428 a year
- Full-time
- Hybrid work
- Presentation skills
- In-person
- AI
- Annual leave
7d
Billing and Collection Officer
Brent Council —Brent
- £34,998 - £39,276 a year
- Full-time
- Communication skills
- Tax experience
- Annual leave
- Employee assistance programme
11d
Housing Officer
The Social Housing Family CIC —South East London
- £31,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee discount
Quick apply
12d
Senior Housing Standards Officer
Elmbridge Borough Council —Esher
- £49,775 - £53,461 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Free parking
- Employee discount
Housing Officer
Housing Solutions —Maidenhead
- £35,858 a year
- Full-time
- Communication skills
- Annual leave
Resettlement and Support Officer
Newham Council —Stratford
- £40,182 - £42,060 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
6d
Housing Options Officer (Housing)
Civic Recruitment Limited —Bracknell Forest
- £36.10 an hour
- Temporary
- Customer service
Quick apply
13d
Support Officer
Homeless Action in Barnet —London
- From £28,119 a year
- Full-time
- Microsoft Office
- In-person
- Free parking
- Sick pay
Quick apply
7d
Resident Inclusion Officer
The Riverside Group —Camden
- £32,594.59 a year
- Full-time
6d
Tenancy Specialist
Clarion Housing Group —Penge
- £41,236 - £48,164 a year
- Full-time
- Hybrid work
- Travel
12d

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Housing Officer

Chime Housing
Watford

Apply Now

Job details

Full-time
£35,000 - £40,000 a year
12 days ago

Benefits

Annual leave
Company pension

Qualifications

Driving Licence
Management
Customer service
Organisational skills
IT
Communication skills
Negotiation
Time management

Full job description

Permanent, 37 hours per week

The Vacancy

As part of our Housing team, you will use your customer service and problem-solving skills to help us deliver high-quality housing services.

Introduction to the role

You will have previous experience of working as a Housing Officer and be confident in a customer-facing position. You will need to be able to demonstrate both excellent customer service and problem-solving skills and be highly numerate to conduct rent analysis. You will also have a proven track record in building strong relationships.

The right candidate will need the ability to develop strong relationships with our tenants, be able to confidently communicate and be able to conduct rent analysis accordingly. An important aspect of the Housing Officer role is to manage rent arrears, and this is one of our corporate objectives, so we are therefore looking for someone with strong skills in this area.

Role purpose

To provide tenancy and neighbourhood management services for a specified area, ensuring that services are customer focussed.

What’s the role?

Key Accountabilities:

Manage tenancies effectively, assessing household needs and signposting residents to appropriate support.
Review tenant circumstances regularly and advise on suitable future housing options.
Oversee mixed-tenure patches, ensuring compliance with policies for leaseholders, shared owners and managing agents.
Represent the organisation at court and external meetings, acting as a key liaison with community stakeholders and resident groups.
Prepare and present court documentation to support legal action when required.
Work collaboratively across teams to deliver a seamless, customer-focused housing service.
Reduce rent and service-charge arrears through proactive income management.
Manage antisocial behaviour cases and tenancy/lease breaches, working with internal and external partners.
Monitor estate services, carry out regular estate and fire safety inspections, and ensure repairs or issues are resolved promptly.
Support void management to ensure properties are re-let quickly and safely.
Lead on safeguarding signposting, tenancy reviews, fraud prevention audits, and manage mutual exchanges, assignments and successions.
Participate in duty rota and emergency response, support councillor enquiries, and monitor CCTV to address ASB, fly-tipping and related issues.

What are we looking for?

Essential:

Excellent negotiation and influencing skills
Strong communication skills, both written and verbal
Good time management and organisational skills
IT skills with the ability to use Housing Management software
Ability to input data into systems accurately
Proven debt management experience
Experience of dealing with people in difficult, often stressful, situations
Experience of tenancy and neighbourhood management
Knowledge of relevant Housing legislation
Due to the nature of the role, you will need to have a full driving licence and access to a car with business insurance.

Desirable:

Good level of general education or relevant experience
CIH recognised qualification
Upholds the CIH professionalism standards and demonstrates a commitment to champion the role housing professionals play in making a difference to the residents and communities they work with

Who you’ll work with

Responsible to: Area Housing Manager
Department: Housing

What can we offer you?

28 days’ annual leave (pro rata)
Employer pension contribution of up to 11%
Development opportunities
Comprehensive employee rewards scheme

How we work

We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly.

How to apply

If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV.

Closing date: 29th July 2026
Interviews: To be confirmed

(Please note we reserve the right to close the vacancy early if we receive a large response.)

INDMED

We own and manage over 5,500 homes in Hertfordshire, Bedfordshire, and Buckinghamshire, delivering much needed homes for social and affordable rent, leasehold, shared ownership and private market rent.

Our business is built around the importance of a home as the foundation that enables individuals and families to build and sustain the lives they want. We are focused on increasing housing availability and affordability in some of the most expensive parts of the UK.

Westside, London Road, Hemel Hempstead, Herts HP3 9TD

Apply Now

Refine Your Search

housing options officer jobs in watford, eng

Housing Officer

Senior Housing Triage Officer

Housing Move On Support Officer

Resident Liaison Officer

Assessment Officer

Supported Housing Officer

Trainee or Certificated Enforcement Agent

Probation Service Officer - East of England, Hertfordshire, Cheshunt

Repairs Administrator

Temporary Accommodation Housing Officer

Targeted Intercept Officer - Intelligence - Readvertised

Billing and Collection Officer

Housing Officer

Senior Housing Standards Officer

Housing Officer

Resettlement and Support Officer

Housing Options Officer (Housing)

Support Officer

Resident Inclusion Officer

Tenancy Specialist

I want to receive the latest job alerts for housing options officer in watford, eng

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