Retention specialist Work, Jobs in Watford, Hrt (with Salaries)

Customer Retention Specialist Part Time
PayPoint —Welwyn Garden City
- £10,510 a year
- Part-time
- CRM software
- Organisational skills
- Communication skills
Quick apply
IPS Job Retention Specialist (NW)
Hertfordshire Partnership NHS Foundation Trust —St Albans
- £33,677 - £40,996 a year
- Full-time
2h
Accounts Receivable Specialist
BAM UK & Ireland —Hemel Hempstead
- Monday to Friday
- Continuous improvement
Retention Marketing Specialist - Maternity Cover
QVC —West London
- Full-time
- Hybrid work
- Marketing
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Customer Retention Specialist
Agria Pet Insurance —Aylesbury
- £26,500 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Annual leave
Quick apply
Data Protection Specialist
Red Kite Community Housing —High Wycombe
- £36,505 a year
- Full-time
10d
Associate, Product Specialist, AlpInvest Client Solutions Group
The Carlyle Group —London
- Microsoft Powerpoint
- CRM software
- English
Sales Ledger, Billing and Receivables Specialist
BAM UK & Ireland —Hemel Hempstead
- Monday to Friday
- Continuous improvement
CRM / Email Specialist
Diginius —London
- Full-time
- Hybrid work
- Writing skills
3d
Product Support Specialist - EMEA
Ashby —London
- £64,500 - £81,500 a year
- Weekend availability
- Remote
- Leadership
- Annual leave
Customer Insights Specialist
HeliosX —London
- £51,808 - £70,093 a year
- In-person
- AI
- Analytics
Quick apply
Senior Renewals Specialist (UK & Americas)
Ansarada —London
- Full-time
- Hybrid work
- AI
- Leadership
- Annual leave
Customer Renewals Specialist UK (2026-036)
Circle Cardiovascular Imaging —London
- Full-time
- Remote
- CRM software
- English
- Communication skills
- Health & wellbeing programme
Quick apply
2d
Interim Manager HR Consulting
Hilton —Watford
- Full-time
- Bachelor's degree
- Team management
- Travel
- Employee stock purchase plan
- Annual leave
8d
Claims Specialist
AXIS Insurance —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Annual leave
Team leader -Targeted team
Hertfordshire Partnership NHS Foundation Trust —Radlett
- £51,657 - £58,785 a year
- Part-time
- Management
- Continuous improvement
- Recruiting
2h
Sales Trainee
UK Plumbing Supplies Limited —Watford
- £30,500 a year
- Full-time
- Business development
- Bachelor's degree
- Communication skills
Quick apply
11d
Client Engagement Specialist, Newswires, EMEA
Dow Jones —London
- Full-time
- Sales
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Academic Registration and Student Support Specialist
Nuova Accademia di Belle Arti —London
- Full-time
- Microsoft Excel
- English
- Master's degree
Bookkeeper
High Voltage Substation Services Limited —Watford
- £35,000 - £45,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
10d

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Customer Retention Specialist Part Time

PayPoint -
Welwyn Garden City

Quick apply

Job details

Part-time
£10,510 a year

Qualifications

CRM software
Sales persuasion
Customer service call handling
Stakeholder collaboration
Sales contract negotiation
Client engagement
Retention call handling
Internal department liaison
Contract renewal support
Customer renewal management
Churn prevention
Customer loyalty building
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Job Advert

Part time - 2 days a week either Thursday and Friday or Friday and Monday 9am - 5.15pm

3 month fixed term contract, Welwyn Garden City AL7 1EL

£10,510 per annum for 2 days a week

We’re looking for a Customer Retention Specialist to help strengthen relationships with PayPoint retailers, reduce churn and support long-term commercial growth. In this role, you’ll work closely with retailers to understand their needs, resolve issues and demonstrate the value of PayPoint’s products and services.

You’ll play a key part in identifying at-risk accounts, supporting contract renewals and delivering practical retention solutions that work for both our retailers and the business.

What you’ll be doing

Supporting PayPoint retailers through calls, emails and cases, ensuring queries are handled within agreed service levels.
Identifying retailers at risk of leaving and taking action to retain and strengthen relationships.
Promoting the value of PayPoint products and services to help retailers increase footfall and revenue.
Working with internal teams including the Retail Service Hub, Field and Finance teams to resolve issues that may impact retention.
Managing contract renewals, communicating terms clearly and negotiating commercially sensible outcomes.
Monitoring retailer behaviour and feedback to spot trends, improve processes and support better customer outcomes.

What we’re looking for

Strong communication skills, with confidence handling objections and influencing positive outcomes.
A commercial mindset, with the ability to balance customer needs with revenue protection.
Good organisational skills and the ability to manage multiple priorities in a busy environment.
Experience using CRM systems and Microsoft Office tools.
A proactive, accountable approach with a focus on solving problems and delivering results.
Experience in retention, account management, customer service, renewals or contract negotiation would be beneficial.

About you

You’ll be professional, collaborative and results-focused, with the confidence to take ownership of issues and follow them through to resolution. You’ll enjoy building relationships, working as part of a team and helping customers get the most from the services available to them.

Why join us?

This is a great opportunity to join a fast-paced, customer-focused team where your work will directly support retailer relationships, commercial performance and business growth.

Quick apply

Refine Your Search

retention specialist jobs in watford, hrt

Customer Retention Specialist Part Time

IPS Job Retention Specialist (NW)

Accounts Receivable Specialist

Retention Marketing Specialist - Maternity Cover

Customer Retention Specialist

Data Protection Specialist

Associate, Product Specialist, AlpInvest Client Solutions Group

Sales Ledger, Billing and Receivables Specialist

CRM / Email Specialist

Product Support Specialist - EMEA

Customer Insights Specialist

Senior Renewals Specialist (UK & Americas)

Customer Renewals Specialist UK (2026-036)

Interim Manager HR Consulting

Claims Specialist

Team leader -Targeted team

Sales Trainee

Client Engagement Specialist, Newswires, EMEA

Academic Registration and Student Support Specialist

Bookkeeper

I want to receive the latest job alerts for retention specialist in watford, hrt

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