Customer experience manager Work, Jobs in Watlington, Oxf (with Salaries)

Customer Experience Manager - Prestige and Specialist Vehicles
Unity Automotive Ltd - Unity Oxford —Kidlington
- £32,500 - £38,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
- Store discount
Quick apply
14d
Operations & Growth Coordinator
Colombia Coffee Roasters —Oxford
- £20 an hour
- Part-time
- Sales
- Social media management
- Organisational skills
- Free parking
- Employee discount
Quick apply
13d
Regional Operations Director - Places Leisure
Places for People —Camberley
- £80,000 - £90,000 a year
- Contracts
- Leadership
- Annual leave
- Employee discount
Zara Reading Customer Experience Deputy Manager
INDITEX —Reading
- Weekend availability
- Customer service
- Analysis skills
- Leadership
Quick apply
Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Bachelor's degree
12d
Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
11d
Operations Manager - Bershka Oxford
INDITEX —Oxford
- Full-time
- Employee discount
Quick apply
1d
Head of Projects - Reading, UK
ESP Global Services Limited —Reading
- £75,000 - £80,000 a year
- Project management
- Leadership
- Communication skills
Quick apply
14d
Bershka Oxford City General Manager
INDITEX —Oxford
- Full-time
- Employee discount
Quick apply
Office Manager / PA
Motofix Accident Repair Centres —High Wycombe
- From £35,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
5d
Business Development Manager - Winchester, Eastleigh & Southampton
Savona Foodservice —Kidlington
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Salesforce
- Life insurance
Quick apply
7d
Customer Experience Trainer
Thames Water Utilites —Arborfield
- Up to £50,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- Annual leave
6d
Operations Manager
Popeyes UK —Reading
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
VodafoneThree - Continuous Improvement Manager
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Management
- IT
Quick apply
13d
Customer Journey Improvement Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Hybrid work
- Travel
Customer Relations Manager
Floryn House Care Home —Kidlington
- Up to £45,000 a year
- Full-time
Quick apply
ZARA READING VISUAL/COMMERCIAL MANAGER
INDITEX —Reading
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Assistant Operations Business Manager
Fairhive Homes —Aylesbury
- £49,234 a year
- Full-time
- Café
Quick apply
Sales - Sales Advisor - UK
New Look —High Wycombe
- Part-time
- Microsoft Word
Front of House Supervisor
The Crown Inn Pishill —Henley on Thames
- £13.50 - £15.00 an hour
- Part-time
- Hospitality
- Sales
- Supervising experience
- Sick pay
Quick apply
8d

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customer experience manager jobs near watlington, oxf

Customer Experience Manager - Prestige and Specialist Vehicles

Unity Automotive Ltd - Unity Oxford -
Kidlington

Quick apply

Job details

Full-time
£32,500 - £38,000 a year
14 days ago

Benefits

Free parking
Store discount
Financial planning services
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Upselling
Driving
Customer relationship management
Organisational skills
Unity
Communication skills
Mechanical knowledge

Full job description

Customer Experience Manager – Prestige/Specialist/ Multibrand Vehicles

Oxford | Full Time | Competitive Salary + Bonus Opportunities

At Unity Automotive, we're building something different.

Our Oxford site is home to some of the automotive world's most exciting brands. On any given day you could be helping the owner of a Fiat 500, an Alfa Romeo Quadrifoglio, a Jeep Wrangler, a Dodge Challenger, a Cadillac Escalade or a RAM truck.

No two days are ever the same.

As our business continues to grow, we're looking for a *Customer Experience Manager* to become the face of our Aftersales operation in Oxford.

This role is perfect for someone who loves working with people, thrives in a fast-paced environment and takes pride in delivering exceptional customer service.

Be warned though – this isn't a role for someone who wants to watch the clock. We are busy, ambitious and customer-focused. In return, you'll be part of a growing business where good people are recognised, supported and given opportunities to develop.

What You'll Be Doing

You'll be responsible for managing the customer journey from start to finish, ensuring every customer receives the level of service they would expect from a modern automotive business.

Your responsibilities will include:

* Welcoming customers and creating a fantastic first impression

* Booking vehicles in for servicing, maintenance and repairs

* Managing workshop loading and technician schedules

* Keeping customers informed throughout the repair process

* Explaining technical information in a simple and professional manner

* Identifying opportunities to offer additional products and services where appropriate

* Working closely with our Parts, Workshop and Sales teams

* Delivering exceptional customer satisfaction and helping us achieve our performance targets

* Resolving customer concerns professionally and proactively

* Ensuring all administration is completed accurately and efficiently

What We're Looking For

We're far more interested in attitude than job titles.

You may already be a Service Advisor, Aftersales Advisor or Customer Experience Executive. Equally, you may come from hospitality, premium retail, travel or another customer-focused environment.

What matters is that you...

* Love dealing with people

* Have exceptional organisational skills

* Can remain calm under pressure

* Take ownership and responsibility

* Have excellent communication skills

* Are commercially aware and confident discussing products and services

* Enjoy working as part of a team

* Take pride in delivering a first-class customer experience

Automotive experience would be advantageous, but personality, work ethic and a willingness to learn are just as important.

Why Join Unity Automotive?

Unity Automotive Group is one of the UK's fastest-growing automotive businesses, representing a unique mix of mainstream, specialist and prestige brands across multiple locations.

Our DNA is simple:

It's all about people.

We invest in our team, encourage personal development and believe that success comes from creating an environment where good people can do great work.

Our standards are high, but so are the opportunities.

If you're ambitious, customer-focused and looking for a business where you can genuinely make a difference, we'd love to hear from you.

What We Offer

* Competitive salary £32500- £38000 dependant on experience

* Performance-related bonus opportunities

* 21 days holiday plus Bank Holidays & Birthday Off

* Staff discount schemes and 24hr family GP access

* Manufacturer training and development programmes

* Pension scheme

* Employee referral programme

* Career progression opportunities within a growing dealer group

* A supportive and ambitious team environment

Ready for your next challenge?

If you're passionate about people, customer service and delivering exceptional experiences, apply today and become part of the Unity Automotive journey.

Pay: £32,500.00-£38,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Financial planning services
Free parking
On-site parking
Referral programme
Store discount

Ability to commute/relocate:

Kidlington OX5 1JH: reliably commute or plan to relocate before starting work (preferred)

Experience:

Customer relationship management: 2 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in watlington, oxf

Customer Experience Manager - Prestige and Specialist Vehicles

Operations & Growth Coordinator

Regional Operations Director - Places Leisure

Zara Reading Customer Experience Deputy Manager

Senior Customer Success Manager

Team Lead - Customer Service

Operations Manager - Bershka Oxford

Head of Projects - Reading, UK

Bershka Oxford City General Manager

Office Manager / PA

Business Development Manager - Winchester, Eastleigh & Southampton

Customer Experience Trainer

Operations Manager

VodafoneThree - Continuous Improvement Manager

Customer Journey Improvement Specialist

Customer Relations Manager

ZARA READING VISUAL/COMMERCIAL MANAGER

Assistant Operations Business Manager

Sales - Sales Advisor - UK

Front of House Supervisor

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