Director, customer solutions Work, Jobs in Watton, Ery (with Salaries)

Director, Customer Solutions - Currency and Secure Documents
Authentix, Inc. —York
- £90,000 - £115,000 a year
- Hybrid work
- Sales
- Engineering
- Product management
Quick apply
7d
Assistant Director of Research & Development
Humber Teaching NHS Foundation Trust —Kingston upon Hull
- £79,504 - £91,609 a year
- Full-time
- Management
- Contracts
- Communication skills
8d
Learning and Development Specialist
A B Graphic International Limited —Carnaby
- Full-time
- Analysis skills
- Project management
- Leadership
Quick apply
Sales Adviser
STARK Group —Watton
- Full-time
Stores Manager
A B Graphic International Limited —Carnaby
- Full-time
- Computer skills
Quick apply
Client Solutions Specialist
DNA Payments —Kingston upon Hull
- Employee assistance programme
Quick apply
13d
Managed Services Solutions Specialist
Phoenix Software —Pocklington
- Full-time
- Hybrid work
- Sales
- Organisational skills
- IT
Quick apply
1d
Operations Director – Rail
Spencer Group —Kingston upon Hull
- Management
- IT
Category Management Opportunities
McCain Foods Limited —Scarborough
- Full-time
- Hybrid work
- Analysis skills
- School
6d
Program Operations Manager
Authentix, Inc. —York
- £40,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Project management
Quick apply
Operations Manager
Concept Sliding Solutions Ltd —Kingston upon Hull
- Full-time
- Management
- Microsoft Office
- Continuous improvement
Quick apply
2d
Project Manager - Statutory Inspection
OEG Energy Group —Hunmanby
- Full-time
- Leadership
Transformation PMO Lead (FTC)
Croda —Goole
- Remote
- PMP
- Engineering
- Project management
2d
Global Continuous Improvement Manager
McCain Foods Limited —Scarborough
- Full-time
- Hybrid work
- Bilingual
- Management
- PMP
- Annual leave
- Work from home
2d
Global IT Strategy & Transformation Director
Croda —Goole
- Hybrid work
- Travel
- IT
- Negotiation
Stores and Logistics Administrator
OEG Energy Group —Driffield
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Growth Marketing Director
Summit Media 2.0 Ltd —Kingston upon Hull
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Negotiation
- Flexible schedule
Quick apply
Shop Manager - Driffield
Saint Catherine's Hospice —Thixendale
- £26,677 a year
- Weekend availability
- Management
- Sales
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
9d
Operations Director
Caterlink —Kingston upon Hull
- Full-time
- Hospitality
- Contracts
- Leadership
- Employee discount
Quick apply
2d
POD Engineer
Newcold Ltd —Scarborough
- Up to £52,882 a year
- Weekend availability
- Maintenance
- Hotel
- Travel
- Free parking
Quick apply

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director, customer solutions jobs near watton, ery

Director, Customer Solutions - Currency and Secure Documents

Authentix, Inc. -
York

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Job details

£90,000 - £115,000 a year
7 days ago

Qualifications

Authentication
Sales
Engineering
Product management
Usability
Marketing

Full job description

Title: Director, Customer Solutions – Currency and Secure Documents

Work Location: United Kingdom

Division & Department: Research & Development

Position Reports to: SVP, Product & Commercial

COMPANY VALUES

All Authentix employees are expected to embrace our Company values in the performance of their respective tasks and duties.

Always with integrity.......Authentixians value:

Dedicate ourselves to our customers’ success
Compete and win with integrity
Create innovative solutions with science and technology
Team and collaborate with accountability

JOB SUMMARY

The Customer Solutions Director owns the strategy, development, and commercial success of products and solutions across the Currency and Secure Documents sectors. This hybrid role combines end-to-end product lifecycle management with commercial accountability, ensuring that Authentix’s solutions not only meet customer and market needs but also deliver strong business value. The role requires close collaboration with customers, internal product/R&D/operations teams, and commercial functions to define, position, and deliver differentiated solutions.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

The essential functions listed below are representative of the functions that must be performed in order to satisfactorily fulfill the purpose of this job. Additional functions and duties may be assumed or assigned from time to time.

Product Management

Own the end-to-end lifecycle of assigned products and solutions, from concept through launch, adoption, and continuous improvement.Define and communicate the product roadmap, balancing customer input, market trends, and business priorities.
Gather, analyze, and translate customer and market requirements into clear product specifications.
Prioritize product features and enhancements, maintaining a backlog aligned with strategic objectives.
Act as the internal voice of the customer to drive usability, quality, and customer experience.
Monitor product performance, adoption, and ROI, defining KPIs and making recommendations for enhancements or retirements.

Commercial Management

Own the commercial strategy for assigned products, including pricing, margin optimization, and revenue growth.
Support pre-sales and bid activity, providing technical input for proposals, tenders, and solution positioning.
Work with sales and business development to identify and capture upsell, cross-sell, and bundling opportunities.
Develop business cases for new product investment or enhancement, ensuring alignment with financial and strategic objectives.
Act as a key relationship manager for priority accounts, ensuring customer satisfaction and identifying growth opportunities.
Support executive decision-making with market intelligence, competitor analysis, and commercial insights.

Key Interfaces:

External: Central banks, issuing authorities, secure document printers, key customer accounts.
Internal: Product Management, R&D, Technical Operations, Manufacturing, Commercial (Sales & BD), Marketing, Finance, Executive Leadership.

KNOWLEDGE, SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required to satisfactorily perform the essential functions of this job.

Minimum 10 years in a customer facing, product and/or technical role within the currency, secure document, or high-security printing sectors.
Proven experience delivering or supporting complex technical solutions in highly regulated environments.
Strong knowledge of banknote or secure document products, including design, production, and authentication methods.
Experience supporting sales processes, tenders, and solution development.
Demonstrated ability to manage cross-functional projects and influence without direct authority.
Excellent communication, relationship-building, and problem-solving skills.

Preferred:

Background in product management, technical sales, or solution engineering.
Familiarity with authentication technologies, overt/covert security features, or detection systems.
Degree in engineering, science, design, or a related technical field is an advantage.

Quick apply

Refine Your Search

director, customer solutions jobs in watton, ery

Director, Customer Solutions - Currency and Secure Documents

Assistant Director of Research & Development

Learning and Development Specialist

Sales Adviser

Stores Manager

Client Solutions Specialist

Managed Services Solutions Specialist

Operations Director – Rail

Category Management Opportunities

Program Operations Manager

Operations Manager

Project Manager - Statutory Inspection

Transformation PMO Lead (FTC)

Global Continuous Improvement Manager

Global IT Strategy & Transformation Director

Stores and Logistics Administrator

Growth Marketing Director

Shop Manager - Driffield

Operations Director

POD Engineer

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