Client advisor Work, Jobs in Wavendon, Bkm (with Salaries)

Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills
Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Communication skills
Customer Service Advisor - Weekend Shifts
Crawford —Milton Keynes
- £12.85 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Data entry
- Health & wellbeing programme
- Gym membership
Quick apply
13h
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Call Centre Agent - Fundraising
DTV Optimise Ltd —Bedford
- From £26,520 a year
- 8 hour shift
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Client Support Advisor
BSI —Milton Keynes
- £28,050 - £33,000 a year
- Full-time
- Hybrid work
- English
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
1h
Customer Service Advisor
Crawford —Milton Keynes
- From £24,479 a year
- Full-time
- Data entry
- In-person
- Health & wellbeing programme
- Gym membership
Quick apply
13h
Client Planning Advisor
BSI —Milton Keynes
- Up to £26,775 a year
- Full-time
- Hybrid work
- CRM software
- In-person
- Annual leave
- Bereavement leave
Client Onboarding Executive
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Northampton
- £3,800 a month
- Full-time
- Sales
Quick apply
Client Support Advisor
Atlantic Data Ltd —Milton Keynes
- From £25,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Life insurance
Quick apply
1d
Immigration Paralegal – Milton Keynes
Duncan Lewis —Milton Keynes
- £23,150 a year
- Analysis skills
- Organisational skills
- Communication skills
Beauty Advisor
ghd Hair —Milton Keynes
- Weekend availability
- Customer service
- Employee discount
5d
Corporate Client Advisor
Marsh —Milton Keynes
- Full-time
- Hybrid work
- Organisational skills
Dealership Host and Administrator
RPM Independent Porsche Specialists Ltd —Tring
- Full-time
- Serving
- Microsoft Office
- Administrative experience
Quick apply
13d
Client Advisor - Marsh Multinational
Marsh —Milton Keynes
- Full-time
- Hybrid work
Immigration Paralegals (x2) – Luton
Duncan Lewis —Luton
- £23,150 - £27,500 a year
- Analysis skills
- Organisational skills
- Communication skills
Sales Operations Manager
Eckoh —Hemel Hempstead
- From £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
- Free parking
- Work from home
Quick apply
Trainee Sales Advisor
Homesure —Bedford
- £550 - £800 a week
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
8d

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Helpdesk Agent (Full Time Office Working inc weekends)

Ostara Systems -
Milton Keynes

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customers journey using their excellent customer service skills to identify the customers requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system

The successful candidate will also be able to:

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution
Manage their own work flow and administrative tasks in line with client SLAs
Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.
Communicate both internally and externally with emphasis on a pro-active service delivery
To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.
Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.
To actively promote and act as an Ambassador for the services which our clients represent.
To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.
To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.
Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.
Take proactive steps to positively impact Contact Centre targets & measures.
With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.
To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel
Strong verbal and written communication skills within a professional environment
2 years or more experience working in a customer service environment
Effective in ensuring the customer is at the forefront of all we do
Demonstrate a strong commitment to customer service in all activities
Demonstrate a desire to learn and succeed in a service environment
Excellent problem-solving skills
Excellent communication & Influencing skills

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Apply Now

Refine Your Search

client advisor jobs in wavendon, bkm

Helpdesk Agent (Full Time Office Working inc weekends)

Customer Complaints Advisor

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Customer Service Advisor - Weekend Shifts

Contact Centre Operations Manager

Call Centre Agent - Fundraising

Client Support Advisor

Customer Service Advisor

Client Planning Advisor

Client Onboarding Executive

JUNIOR SALES ADVISOR

Client Support Advisor

Immigration Paralegal – Milton Keynes

Beauty Advisor

Corporate Client Advisor

Dealership Host and Administrator

Client Advisor - Marsh Multinational

Immigration Paralegals (x2) – Luton

Sales Operations Manager

Trainee Sales Advisor

I want to receive the latest job alerts for client advisor in wavendon, bkm

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