Junior service desk Work, Jobs in Wednesbury, Wmd (with Salaries)

Junior IT Technician
Doocey Group —Tipton
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer networking
IT Service Desk Engineer
Hexaware Technologies —Birmingham
- £30,000 a year
- Hybrid work
- Customer service
- English
- Mentoring
Quick apply
4d
Internal Auditor
Menzies LLP —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
IT Audit Manager
Menzies LLP —Birmingham
- Full-time
- Hybrid work
- IT
Microsoft Dynamics365 and Power Platform Support Analyst
NTT Data UK —Birmingham
- Azure
- JavaScript
- APIs
Microsoft Dynamics365 and Power Platform Support Analyst
NTT Ltd —Birmingham
- Azure
- JavaScript
- APIs
Senior IT Auditor (Internal)
Menzies LLP —Birmingham
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Oracle
Corporate Senior Associate
Gateley —Birmingham
- Hybrid work
- Negotiation
- Annual leave
- Employee assistance programme
Hairdresser and Beautician
Ramia.limited —Birmingham
- £12.21 - £20.00 an hour
- Part-time
- Customer service
- Hair styling
- Organisational skills
Quick apply
8d
Air Conditioning Engineer
Thermatic Group —Birmingham
- Overtime
- Remote
- Maintenance
- Plumbing
- Employee assistance programme
- Referral programme
Quick apply
10d
Deputy Clinic Manager Kings Norton
Diaverum —Kings Norton
- Up to £45,637 a year
- Part-time
- Microsoft Office
- Leadership
- Nursing
- Referral programme
Principal Water Quality Scientist/ Modeller
AECOM —Birmingham
- Full-time
- Hybrid work
- Master's degree
- Project management
- Scripting
Senior Underwriter - Construction Liability
Markel International Services Ltd —Birmingham
- Hybrid work
- Contracts
- Negotiation
- Flexible schedule
Quick apply
4d
Hair stylist/ braider/ wigs /perms
Art.barbers —Birmingham
- £12.21 - £17.62 an hour
- Part-time
- Customer service
- Hair styling
- Mentoring
Quick apply
Deputy Clinic Manager
Diaverum —Birmingham
- £44,517 - £45,637 a year
- Full-time
- Microsoft Office
- Leadership
- Nursing
- Referral programme
Quick apply
Senior Geo-Environmental / Geotechnical Consultant
Evan Craig —Birmingham
- Engineering
- Bachelor's degree
- Communication skills

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Junior IT Technician
Doocey Group —Tipton
Basic networking understanding (Wi-Fi, Ethernet, internet access. Relevant IT qualification at either A-Level, Degree or HND level.
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junior service desk jobs near wednesbury, wmd

Junior IT Technician

Doocey Group -
Tipton

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Microsoft Outlook
Computer hardware
Ethernet
IT support
Computer networking
UX
Mac OS
IT
Computer skills
Communication skills
A Level
Help desk
Information Technology

Full job description

Job Title

Junior IT Technician

Salary

Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.

Location

Tipton, West Midlands

Our Company

Doocey Group is a family-run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which we’ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast-paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you’re looking to join a business that values hard work, loyalty and ambition, you’ll feel right at home here.

The Role

The Junior IT Technician provides first-line technical support to users and assists in maintaining the IT systems. This role involved troubleshooting hardware and software issues, setting up and configuring devices and supporting networks and system operations under the guidance of senior IT staff. The Junior IT Technician plays a key role in ensuring reliable day-to-day IT services, delivering timely and staff-focused technical assistance.

Responsibilities

Provide first-line technical support to users for hardware, software and connectivity issues
Log, track and resolve support requests using a ticketing system in line with agreed SLAs
Set up, configure and maintain user devices (tablets/phones etc.), peripherals and workstations
Assist with IT projects, system upgrades and equipment rollouts
Assist with setting up computers, laptops and other IT equipment
Escalate complex technical issues to senior IT staff when required
Provide friendly, professional support and ensure a positive user experience

Personal Qualities

Good communication skills – personable, confident and able to explain technical issues clearly to non-technical users
Good time management – able to balance multiple tasks and prioritise accordingly to meet IT deadlines
Team working – ability to work closely with other junior/senior technicians
Comfortable following instructions and asking questions when unsure
Positive attitude and keen to learn while on the job
Hands on, not shy to get under desks, run cables etc.
Passion for technology and IT in general with a willingness to learn new systems, tools and technologies

Technical Skills & Experience

Ideally 1 year of professional IT support experience (we would take a keen graduate with demonstrable interest and skills in IT)
Basic experience in an IT support or helpdesk environment (including internships, placements, part-time roles or university lab support) would be an advantage
Demonstrable familiarity using technology in a commercial or personal capacity
Basic computer hardware knowledge (PCs, laptops, monitors and printers)
Familiarity with Windows (10/11 fundamentals) and/or macOS
Familiarity with OS updates, patches and restart procedures
Basic networking understanding (Wi-Fi, Ethernet, internet access
Awareness of IT-security best practices (password policies, antivirus and data protection)
Laptop and desktop imaging (basic awareness)
Microsoft 365 user-level knowledge (Outlook, Teams, Word and Excel)

Qualifications & Training

Relevant IT qualification at either A-Level, Degree or HND level

Additional Information

Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics.

Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement.

By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.

Apply Now

Refine Your Search

junior service desk jobs in wednesbury, wmd

Junior IT Technician

IT Service Desk Engineer

Internal Auditor

IT Audit Manager

Microsoft Dynamics365 and Power Platform Support Analyst

Microsoft Dynamics365 and Power Platform Support Analyst

Senior IT Auditor (Internal)

Corporate Senior Associate

Hairdresser and Beautician

Air Conditioning Engineer

Deputy Clinic Manager Kings Norton

Principal Water Quality Scientist/ Modeller

Senior Underwriter - Construction Liability

Hair stylist/ braider/ wigs /perms

Deputy Clinic Manager

Senior Geo-Environmental / Geotechnical Consultant

Other jobs to consider

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