Logistics specialist Work, Jobs in Weeford, Sts (with Salaries)

Sales Support & Customer Care Specialist-12 Month FTC
IPL Schoeller —Tamworth
- Oracle
- Customer service
- ERP systems
Quick apply
Business Development Manager (Civil Engineering)
Aquatech Civils Ltd —Sutton Coldfield
- From £34,500 a year
- Full-time
- Hybrid work
- Civil engineering
- Sales
- Business development
- Work from home
Quick apply
Logistics Support Manager
HealthNet Homecare —Swadlincote
- £37,440 a year
- Full-time
- Customer service
- Computer literacy
- Team management
- Employee assistance programme
- Employee discount
Mobile Device Management (MDM) Specialist
Inventus Group Limited —Birmingham
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Computer Science
- Bachelor's degree
- Work from home
Quick apply
Freight Agent
DHL —Lichfield
- Full-time
- Microsoft Office
- Continuous improvement
- IT
- Employee assistance programme
Operations Manager - Customs & Brokerage
Carousel Logistics —Birmingham
- Up to £60,000 a year
- Hybrid work
- Management
- Travel
- Leadership
- Free parking
- Annual leave
Logistics Quality Auditor
Proximo Holdings Limited —Ryton on Dunsmore
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Mentoring
- Communication skills
- Referral programme
Quick apply
Transport Planner / Assistant Transport Planner - Freight & Logistics
WSP —Birmingham
- Part-time
- Hybrid work
- Analysis skills
- In-person
- Business
- Flexitime
- Work from home
Fleet Delivery Specialist
Volvo Group —Warwick
- Hybrid work
- Microsoft Excel
- Travel
- IT
- Employee assistance programme
- Employee discount
Vehicle Inspection and Yard Assistant
My Car Import —Castle Donington
- £28,000 - £31,000 a year
- Temporary
- Driving
- In-person
- Commercial driving
- Annual leave
- Employee discount
Quick apply
Freezer Warehouse Operative - Dordon
Ocado Logistics —Tamworth
- From £12.84 an hour
- Overtime
- Warehouse experience
- In-person
BCAL Operations Team Leader (Specialist Logistics)
BCA Logistics —Birmingham
- £16.30 an hour
- Analysis skills
- Travel
Quick apply
Driver
Specialist Vehicle Rental —Birmingham
- £12.21 an hour
- Full-time
- Driving
- IT
- Commercial driving
Quick apply
Scheduler
L123 Limited —Penkridge West
- £13.00 - £14.50 an hour
- Full-time
- Microsoft Office
- Analysis skills
- Free parking
- Flexitime
Quick apply
Admin Team Leader - Maternity Cover
TR Fastenings —Walsall
- Up to £31,750 a year
- Full-time
- Management
- Administrative experience
- Continuous improvement
- Life insurance
- Sick pay
Quick apply
Senior / Principal Transport Planner - Freight & Logistics
WSP —Birmingham
- Part-time
- Hybrid work
- Project management
- In-person
- Business
- Flexitime
- Work from home
European Logistics Specialist
GBA Logistics —Birmingham
- £28,500 - £36,000 a year
- Full-time
- Sick pay
Quick apply
Sales Support Specialist – Partner Alliance
CSafe Global —Redditch
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
EMEA Technical Service Training Specialist
Ingersoll Rand —Redditch
- Full-time
- Engineering
- Maintenance
- English
- Annual leave
- Employee assistance programme
Customer Service Coordinator
The Pallet Network —Swadlincote
- £15,996.32 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply

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Sales Support & Customer Care Specialist-12 Month FTC

IPL Schoeller -
Tamworth

Quick apply

Job details

Fixed term contract

Qualifications

Oracle
Customer service
ERP systems
Microsoft Office
Organisational skills
Business
Communication skills
Time management

Full job description

Who We Are

On July 1, 2025, IPL Plastics merged with Schoeller Allibert to form IPL Schoeller (the ‘company’). The Company’s operations are split across North America (11 manufacturing plants) and Europe (16 manufacturing plants).

The company is headquartered in Dublin, Ireland. IPL Schoeller is a leading manufacturer of sustainable rigid packaging solutions across a range of end market segments including returnable transit packaging, consumer and industrial packaging, environmental containers and agricultural packaging. The company employs c.4,100 employees across North America (1,600 employees) and Europe (2,500 employees.)

The Role

Job Overview and Key Accountabilities

As Sales Support & Customer Care Specialist , you will be the primary point of contact for customers, and the sales team, ensuring their needs are met with efficiency, professionalism, and care.

This role involves direct interaction with external and internal customers to ensure the delivery of a world class end-to-end service provision. The role is defined around the principle of a customer centric organisation and will include but not be exclusive to managing administrative tasks in supporting sales execution, processing and managing orders from quote to cash, resolving queries and delays, and maintaining strong relationships with customers underpinned by effective, timely and professional communication.

You will play a critical role in upholding service level agreements (SLAs) and achieving key performance indicators (KPIs) that support customer satisfaction and operational excellence. You will be detail-oriented, proactive, and passionate about delivering exceptional service in a fast-paced manufacturing environment.

Serve as the first point of contact for customer inquiries including optimisation of sales via upselling where appropriate, processing and managing of orders, complaints received via phone, email, and online platforms.
Onboarding new customers into business systems and applications and ensuring the maintenance of accurate customer accounts, records and documentation.
Responsible for building relationships with new and existing customers, ensuring that customer expectations are always adhered to whilst complying with company procedures and guidelines
Regular contact with agreed customer base, at least monthly.

Responsible for the execution of order processing including where appropriate from quote to cash within business platforms including but not exclusive to CRM, ERP and external/internal EDI portals.
Delivery of performance in line with standard operating procedures adhering to defined SLA’s and service level targets
Monitor and manage order status, proactively communicating any delays or issues to customers.
Manage order book maintaining accuracy and escalate issues with commitments to customers to line managers.
Collaborate with production, logistics, and sales teams to ensure customer requirements are met.
Resolve customer complaints and issues promptly, escalating when necessary.
Be committed to providing world-class service to your customers, achieving the highest scores in customer performance measure, and following up on feedback where necessary
Track and report on KPIs such as order accuracy, response time, customer satisfaction scores, and complaint resolution rates.
Support continuous improvement initiatives to enhance customer service processes.
Ensure compliance with company policies, industry regulations, and quality standards.

Qualifications & Experience

Minimum of a high school diploma; a diploma/Assoc. Degree (HND) in Business, Supply Chain, or a related field will be advantageous.
Strong written and verbal communication skills.
Proficiency in Microsoft Office Suite and experience with ERP systems (e.g., SAP, Oracle, or similar).
Excellent organizational and time management skills.
Ability to work independently and as part of a team.
Strong problem-solving skills and attention to detail.
2+ years of customer service experience, preferably in a manufacturing or packaging environment.
Experience working with SLAs and KPIs in a customer-facing role.
Familiarity with the plastics packaging industry or similar sectors is an advantage.
Demonstrated ability to manage multiple tasks and priorities under pressure.
Languages skills are an advantage

Quick apply

Refine Your Search

logistics specialist jobs in weeford, sts

Sales Support & Customer Care Specialist-12 Month FTC

Business Development Manager (Civil Engineering)

Logistics Support Manager

Mobile Device Management (MDM) Specialist

Freight Agent

Operations Manager - Customs & Brokerage

Logistics Quality Auditor

Transport Planner / Assistant Transport Planner - Freight & Logistics

Fleet Delivery Specialist

Vehicle Inspection and Yard Assistant

Freezer Warehouse Operative - Dordon

BCAL Operations Team Leader (Specialist Logistics)

Driver

Scheduler

Admin Team Leader - Maternity Cover

Senior / Principal Transport Planner - Freight & Logistics

European Logistics Specialist

Sales Support Specialist – Partner Alliance

EMEA Technical Service Training Specialist

Customer Service Coordinator

I want to receive the latest job alerts for logistics specialist in weeford, sts

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