Level customer service representative Work, Jobs in Weeley, Ess (with Salaries)

Technical Sales Representative
Distag QCS (UK) Ltd —Ipswich
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
3d
Pay & Benefits Administrator - Hybrid Working
TrustFord —Colchester
- Hybrid work
- Microsoft Excel
- Hotel
- Annual leave
- Employee discount
Claims Handler
Gallagher Bassett —Ipswich
- Customer service
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Senior Travel Consultant
Fred. Olsen Travel —Woodbridge
- Travel
- IT
- Employee discount
14d
Ocean Export Freight Forwarder
DSV —Ipswich
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
4d
Business Development Manager Europe - Freeze Dryers
ATS Automation Tooling Systems Inc. —Ipswich
- Remote
- Doctoral degree
- Up to 50% travel
- Laboratory experience
- Annual leave
14d
Sales Associate - Braintree (Part Time - 8, 24 and 12 Hours)
Hugo Boss —Braintree
- 12 hour shift
- Hospitality
- Customer service
- Communication skills
Pharmacist Manager
Well Pharmacy —Halstead
- £34 an hour
- Monday to Friday
- Management
- Employee discount
Mobile Service Technician/Mechanic - Day/Night Shifts Available
TrustFord —Ipswich
- Night shift
- Maintenance
- Hotel
- Annual leave
- Employee discount

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level customer service representative jobs near weeley, ess

Technical Sales Representative

Distag QCS (UK) Ltd -
Ipswich

Quick apply

Job details

Permanent | Full-time
£28,000 - £35,000 a year
3 days ago

Benefits

Free parking
Casual dress
Annual leave
Company pension
Company events
On-site parking

Qualifications

Microsoft Excel
Sales
Customer service
GCSE
Microsoft Office
Organisational skills
Account management
Communication skills

Full job description

We are seeking a proactive and customer-focused Technical Sales Representative to join our fast-growing Sales Team. This role is central to delivering outstanding service to our expanding customer base, ensuring their needs are met efficiently and professionally. The ideal candidate will have a strong background in customer service and account management, with excellent communication and organisational skills.

About the Role:

As a Technical Sales Representative, you will be the first point of contact for our customers, ensuring their enquiries, orders, and issues are handled promptly and effectively. Your day-to-day responsibilities will include:

Managing daily customer interactions via phone, email, and web, providing timely responses to enquiries and processing orders with accuracy.
Monitoring scheduled orders and consignment stock levels, working closely with the purchasing team to ensure stock availability and timely replenishment.
Coordinating deliveries with the Warehouse Manager to ensure orders are dispatched efficiently and meet customer expectations.
Handling backorders, ensuring customers are kept informed and orders are processed as soon as stock becomes available.
Resolving customer queries and issues, liaising with internal departments to provide clear and satisfactory resolutions.
Managing returns and credits, following correct procedures to ensure smooth processing and customer satisfaction.
Maintaining accurate records and ensuring all customer interactions are logged and followed up appropriately.

While you may occasionally support external Business Development Managers, your primary focus will be on nurturing existing customer relationships and ensuring a seamless service experience.

Skills & Experience:

Proven experience in customer service or account management
Strong organisational skills and attention to detail
Ability to manage multiple tasks and prioritise effectively
Friendly, approachable, and a team player
Calm under pressure with a positive, can-do attitude
Excellent telephone manner and written communication skills
Proficient in Microsoft Office, especially Excel

Terms & Conditions of Employment

Working Hours: This is a full-time role based on a 40-hour working week. Standard hours are 8:30am to 5:30pm, Monday to Friday, with a one-hour lunch break.
Saturday Working: The role includes Saturday morning cover on a rota basis, typically from 9:00am to 1:00pm.
Flexibility: The Technical Sales Representative may be required to work additional hours when necessary to fulfil the responsibilities of the role and maintain high standards of customer service.

Benefits Include:

28 days annual leave, including bank holidays
Employee Holiday Loyalty Scheme – earn additional days of annual leave based on length of service
Company pension scheme
Free onsite parking
Opportunities for career development and internal progression
Supportive and collaborative team environment
Regular company events – including team-building activities, regular social events and seasonal celebrations

Job Types: Full-time, Permanent

Pay: £28,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Education:

GCSE or equivalent (preferred)

Experience:

Account management: 1 year (preferred)
sales: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

level customer service representative jobs in weeley, ess

Technical Sales Representative

Pay & Benefits Administrator - Hybrid Working

Claims Handler

Senior Travel Consultant

Ocean Export Freight Forwarder

Business Development Manager Europe - Freeze Dryers

Sales Associate - Braintree (Part Time - 8, 24 and 12 Hours)

Pharmacist Manager

Mobile Service Technician/Mechanic - Day/Night Shifts Available

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