Job Title:
Operations Administrator (HR, Finance & CRM)
Location:
Witham, Essex / Hybrid
Company:
Powerload Ltd (www.powerload.net)
Salary: £35,000 - £45,000
Role Overview
Powerload is seeking a highly organised and multi-skilled Operations Administrator to support business operations across HR, finance, CRM, and project functions within the data centre and M&E contracting sector.
This is a critical, cross-functional role that ensures the smooth running of administrative, financial, and operational processes, supporting departments including sales, procurement, manufacturing, and project delivery.
Key Responsibilities
1. HR & Compliance Administration
- Manage employee records, onboarding, and offboarding processes
- Support HR administration using platforms such as Citation or Atlas
- Maintain compliance documentation (training records, policies, H&S records)
- Assist in recruitment coordination and employee lifecycle management
- Ensure adherence to employment law and internal HR procedures
2. Finance & Accounts Administration
- Manage day-to-day accounting tasks using Xero, including:
- Invoicing and credit control
- Purchase ledger and supplier payments
- Expense tracking and reconciliation
- Assist with monthly reporting and financial administration
- Liaise with external accountants where required
- Filing
3. CRM & Business Systems
- Administer and maintain Zoho CRM system
- Support workflow automation, reporting, and data accuracy
- Assist sales pipeline management and customer records
- Provide CRM support to sales, operations, and leadership teams
4. Operations & Project Support
- Provide administrative support across:
- Sales
- Procurement
- Manufacturing
- Operations / Project delivery
- Coordinate documentation for projects (RAMS, schedules, reports)
- Track orders, supplier coordination, and delivery schedules
- Support internal communication between departments
5. Data Centre / M&E Industry Support
- Work closely with project teams delivering data centre or M&E installations
- Maintain technical documentation and job records
- Support compliance requirements relevant to construction and engineering projects
Key Skills & Experience
Essential:
- Proven experience in an administrative role covering multiple functions
- HR administration experience (preferably using Citation or Atlas systems)
- Finance experience using Xero (or similar accounting software)
- CRM experience using Zoho CRM
- Strong organisational and multitasking abilities
- Excellent attention to detail and data accuracy
- Proficiency in Microsoft Office (Excel, Word, Outlook)
Desirable:
- Experience in data centre, construction, or M&E contracting industries
- Knowledge of project-based environments and procurement workflows
- Understanding of compliance, health & safety documentation
- Experience supporting manufacturing or engineering operations
Personal Attributes
- Highly organised and proactive
- Strong communicator across multiple teams
- Able to prioritise workload in a fast-paced environment
- Problem-solver with a hands-on approach
- Team player with a flexible attitude
Pay: £35,000.00-£45,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
- Work from home
Work Location: Hybrid remote in Witham
