Line lead Work, Jobs in Welborne, Nfk (with Salaries)

Customer Experience Team Leader
Zipwater —Dereham
- Full-time
- Customer service
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
Assistant Manager - The Stables
Royal Norwich Golf Club Limited —Norwich
- From £29,500 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
10d
Heritage Engagement Officer
YMCA Norfolk —Norwich
- £14.96 an hour
- Full-time
- Project management
- Café
- Communication skills
- Annual leave
- Employee discount
14d
Financial Services Administration Manager
ALAN BOSWELL GROUP LIMITED —Norwich
- £45,000 - £55,000 a year
- Full-time
- Management
- Financial services
- In-person
- Annual leave
- Life insurance
Quick apply
Clinical Transformation Project Manager
Norfolk & Suffolk Foundation Trust —Norwich
- £49,387 - £56,515 a year
- Full-time
- Project management
2h
National Security Operations Room Supervisor
Mitie —Norwich
- From £44,000 a year
- Full-time
- Management
- Communication skills
4d
Social Media Lead
Natures Grub LTD —Dereham
- £30,000 a year
- Full-time
- Hybrid work
- Social media management
- English
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
2d
Material Manager
Johnson Controls —Great Yarmouth
- Full-time
- ERP systems
- Microsoft Office
- Travel
- Employee assistance programme
- Employee discount
7d
Medical Administrator / Medical Secretary / Receptionist (Patient services assistant)
Mattishall & Lenwade Surgeries —Dereham
- £12.71 an hour
- Weekend availability
- Microsoft Outlook
- Administrative experience
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
14d
Merchandiser
Newsquest Media Group —Norwich
- Full-time
- Sales
- Merchandising
- Driving
- Employee discount
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Norwich
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
Mobile Technician Level 2 or 3 - Norwich
cinch —Norwich
- Up to £42,000 a year
- Monday to Friday
- Employee assistance programme
Quick apply
9d
Careline365 BRAND MANAGER
Careline365 —Norwich
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- No degree
- Organisational skills
- Free parking
- Employee assistance programme
2d
Editor
Newsquest Media Group —Norwich
- Full-time
- Leadership
- Communication skills
- Employee discount
Quick apply
Operational Support Officer
HM Courts and Tribunals Service —Norwich
- £25,582 a year
- Full-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
Lead Medicines Management Technician
Norfolk & Suffolk Foundation Trust —Norwich
- Full-time
- Supervising experience
- Leadership
- Annual leave
- Employee discount
6d
General Assistant
LKQ Corporation —Norwich
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Support Equipment Field Service Representative
BAE Systems —Marham
- From £44,345 a year
- Full-time
- Communication skills
2d
PDP Lead Coach (U18s)
Academy Coaching —Colney
- Full-time
- Annual leave
Quick apply
10d
Project Manager
Verisk —Norwich
- Full-time
- Project management
- Agile
- IT
- Annual leave
- Life insurance
14d

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line lead jobs near welborne, nfk

Customer Experience Team Leader

Zipwater -
Dereham

Quick apply

Job details

Full-time

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

Customer service
Leadership
Communication skills

Full job description

Are you passionate about leading teams and delivering world-class customer service?

Zip Water is seeking a dynamic Customer Success Team Leader to oversee the daily operations of our Aftersales Team, while supporting the wider Customer Success department.

With unrivalled expertise in filtered boiling, chilled and sparkling water, Zip Water is known globally for being home to the world’s most advanced drinking water systems.

As a Team Leader, you will lead the team of advisors providing, feedback, support and maintain high standards of customer service taking into account the needs of both internal and external customers. The role will require a customer focused problem solver with strong communication and leadership skills to drive continuous improvement and team cohesion.

Core Role & Responsibilities:

Drive a culture of accountability, empathy, and continuous improvement, by fostering a collaborative, motivated, and customer-oriented team culture.
Lead, coach, and develop a team to meet performance targets and adhere to standards
Day to day resource planning of the Aftersales team using data to support key KPIs.
Oversee the Aftersales process, ensuring timely and efficient allocation of resource to meet customer SLAs.
Champion a customer-first approach across the team and wider Customer Experience Team.
Using customer feedback to investigate areas of improvement and implement in line company process to improve the customer journey.
Work collaboratively with other Team Leaders within our Customer Experience Team to optimise workflows and resource allocation.
Build good working relationships with all colleagues based on trust and respect to ensure we can deliver for the customer.
Conduct regular team meetings, one-to-ones, and performance reviews
Establish KPIs to accurately Aftersales performance
Report on teams performance, highlighting successes and addressing areas for improvement.

Requirements

Able to communicate effectively with different individuals within the business whether this is in person, via phone or email
Proven track record in leading high performance Customer Experience teams
Great leadership & problem solving skills
The ability to help deliver exceptional customer service & operational efficiency
The desire and passion to drive continuous improvement and innovation

Benefits

25 days annual leave + bank holidays
Company Sick Pay
We offer a professional collaborative environment that is relaxed and focused
Full training and continuous support with your team
Free onsite parking
Cycle to Work scheme available
A market leading company pension
Holiday purchase scheme
Life assurance
Employee rewards and discounts through Perks at Work
Option to join Health Care Cash Plan
24/7 365-day access to Employee Assistance Programme
Well-being programs – including discounted gym membership
Access to on-going learning and development with our online learning platform

Quick apply

Refine Your Search

line lead jobs in welborne, nfk

Customer Experience Team Leader

Assistant Manager - The Stables

Heritage Engagement Officer

Financial Services Administration Manager

Clinical Transformation Project Manager

National Security Operations Room Supervisor

Social Media Lead

Material Manager

Medical Administrator / Medical Secretary / Receptionist (Patient services assistant)

Merchandiser

Operational Support Officer

Mobile Technician Level 2 or 3 - Norwich

Careline365 BRAND MANAGER

Editor

Operational Support Officer

Lead Medicines Management Technician

General Assistant

Support Equipment Field Service Representative

PDP Lead Coach (U18s)

Project Manager

I want to receive the latest job alerts for line lead in welborne, nfk

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