Tourism Work, Jobs in Welborne, Nfk (with Salaries)

Receptionist
Forest Park —Cromer
- £12.71 - £13.00 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Maintenance Person
Kingsley Healthcare —Wroxham
- £14 an hour
- Full-time
- Nursing home
- Maintenance
- Organisational skills
- Employee assistance programme
- Employee discount
9d
Finance Assistant
Dunston Hall Hotel, Spa & Golf Resort —Norwich
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Bar
- Free parking
- Employee assistance programme
Quick apply
Kitchen Assistant
Alfa Holiday Group —Cromer
- £13.45 an hour
- Part-time
- Hotel
- IT
- Kitchen experience
- Employee assistance programme
- Employee discount
Quick apply
1d
Care Home Support Worker
Kingsley Healthcare —Wroxham
- £13.45 an hour
- Part-time
- Nursing home
- Communication skills
- Employee assistance programme
- Employee discount
Chef de Partie
Dunston Hall Hotel, Spa & Golf Resort —Norwich
- £13.39 - £14.29 an hour
- Full-time
- Bar
- Culinary experience
- Cooking
- Free parking
- Employee assistance programme
Quick apply

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Bar Staff
Toftwood social Club —Dereham-Toftwood
Pay is £10.85per hour aged 18 - 22 and £12.71 per hour aged 23 + in line with current minimum wage. Good knowledge of drinks, spirits, ales, beer and wines.
From £13.20 an hour
Quick apply
FOH Staff The Weavers Arms
The Weavers Arms —Norwich
Upsell menu items to enhance guest experience and maximise sales opportunities. Take orders accurately and serve food and beverages in a timely manner.
£10.85 - £12.71 an hour
Quick apply
14d

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Receptionist

Forest Park -
Cromer

Quick apply

Job details

Part-time
£12.71 - £13.00 an hour

Benefits

Free parking
Company events
Employee discount
On-site parking

Qualifications

Hospitality
Customer service
Complaint handling
Microsoft Office
Organisational skills
Front desk
IT
Phone etiquette
Communication skills

Full job description

Overview

We are seeking a professional and personable Receptionist to join our organisation. The successful candidate will be the first point of contact for visitors and callers, providing excellent customer service and administrative support. This role offers an opportunity to work in a dynamic environment where organisational skills and attention to detail are highly valued.

Key Responsibilities

Guest Services

Deliver an exceptional five-star customer experience to every guest and visitor.
Welcome guests on arrival and assist with check-in and check-out.
Respond professionally to guest enquiries both in person and over the telephone.
Resolve guest queries efficiently and positively, escalating where necessary.

Holiday Bookings

Handle holiday booking enquiries via telephone, email and online platforms.
Convert enquiries into confirmed bookings through excellent customer service and product knowledge.
Process bookings accurately using the park reservation system.
Assist guests with amendments, cancellations and additional holiday services.

Holiday Homeowner Support

Build strong relationships with our community of over 450 holiday homeowners.
Provide day-to-day assistance with owner enquiries.
Coordinate communication between homeowners and relevant park departments.
Deliver a professional and personalised service that reflects our family values.

Telephone & Administration

Answer incoming telephone calls promptly and professionally.
Direct calls to the appropriate departments when required.
Respond to emails in a timely manner.
Maintain accurate customer records and booking information.
Process payments and maintain confidential records in line with company procedures.

Teamwork

Work collaboratively with colleagues across Reception, Housekeeping, Maintenance and Grounds teams.
Support the wider business during busy periods.
Help create a positive and welcoming atmosphere for guests and colleagues alike.
Contribute ideas to continually improve the guest experience.

Essential Skills & Experience

Previous customer service experience.
Excellent communication skills.
Strong telephone etiquette.
Good IT skills, including Microsoft Office.
Ability to multitask and prioritise workload.
Positive, can-do attitude.
Excellent organisational skills.

Desirable Experience

Previous reception or hospitality experience.
Experience within the holiday park, leisure or tourism industry.
Knowledge of reservation systems.
Experience handling customer complaints positively and professionally.

Our Values

At Forest Park, we're more than just a holiday park, we're a family business that genuinely cares about our guests, our holiday homeowners and our team.

We are looking for someone who shares our values of:

Welcoming everyone with warmth and professionalism.
Taking pride in delivering exceptional service.
Working together to create unforgettable experiences.
Supporting one another as one team.
Continually improving everything we do.

Pay: £12.71-£13.00 per hour

Benefits:

Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

tourism jobs in welborne, nfk

Receptionist

Maintenance Person

Finance Assistant

Kitchen Assistant

Care Home Support Worker

Chef de Partie

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