Regional manager Work, Jobs in Wellesbourne, War (with Salaries)

Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
5d
Project Manager
The Manufacturing Technology Centre —Coventry
- £50,000 - £65,000 a year
- Full-time
- Microsoft Excel
- PMP
- Analysis skills
Quick apply
11d
Commercial Manager
National Care Group —Daventry
- Up to £56,000 a year
- Business development
- Leadership
- Negotiation
Quick apply
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
High Growth Service Manager
WMGC —Coventry
- £85,000 a year
- Hybrid work
Estates Supervisor
Keys Group —Birmingham
- Up to £34,700 a year
- Monday to Friday
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Trainee Team Leader
Emerald Green Energy Ltd —Birmingham
- Full-time
- Management
- Sales
- Driving
Quick apply
6d
Lead Coordinator
EMR Group —Birmingham
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
3d
Regional Operations Manager Specialist Division
Midlands —Birmingham
- From £70,000 a year
- Full-time
Quick apply
Public Health Service Manager, Public Health (2 roles)
Warwickshire County Council —Warwick
- £50,856 - £57,083 a year
- Full-time
- Annual leave
- Employee discount
Operations Support Manager
CitySprint —Birmingham
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
12d
Senior Manager, Supply Chain Operations - South
CHEP —Birmingham
- Full-time
- Hybrid work
- Travel
- Human resources
- In-person
- Employee assistance programme
Quick apply
eCommerce Manager
Alliance Automotive Group —Birmingham
- Marketing
- Project management
- Bachelor's degree
Quick apply
11d
Birmingham Regional Property Manager
Yours Link Limited —Birmingham
- £27,000 - £30,000 a year
- Full-time
- Bilingual
- Customer service
- English
Quick apply
7d
Regional Facilities Manager
National Highways —Birmingham
- £47,410 - £54,210 a year
- Full-time
- Hybrid work
6d
Regional Sales Manager - Midlands
XPO Logistics —Crick
- £50,000 - £60,000 a year
- Sales
- Business development
- Employee discount
Quick apply
Responsible individual
Bayleaf Care —Birmingham
- £69,200 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Field Sales Representative
Flatpay —Birmingham
- £60,000 - £70,000 a month
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
Regional Business Development Manager -South
Alliance Medical Ltd —Warwick North
- £55,000 a year
- Full-time
- Business development
- Project management
- Organisational skills
Quick apply
Store Manager
Lovisa —Birmingham
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Quick apply
4d

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Service Delivery Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year
5 days ago

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Service Delivery Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

regional manager jobs in wellesbourne, war

Service Delivery Manager

Project Manager

Commercial Manager

National Contract Manager

High Growth Service Manager

Estates Supervisor

Trainee Team Leader

Lead Coordinator

Regional Operations Manager Specialist Division

Public Health Service Manager, Public Health (2 roles)

Operations Support Manager

Senior Manager, Supply Chain Operations - South

eCommerce Manager

Birmingham Regional Property Manager

Regional Facilities Manager

Regional Sales Manager - Midlands

Responsible individual

Field Sales Representative

Regional Business Development Manager -South

Store Manager

I want to receive the latest job alerts for regional manager in wellesbourne, war

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