Aftersales manager Work, Jobs in Welling, Gtl (with Salaries)

Service Manager
Hedin Automotive —London
- £41,615 a year
- Monday to Friday
- Customer service
- Leadership
- Communication skills
Aftersales Excellence Coach (Southern England)
MSX International —Royal Tunbridge Wells
- Up to £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
- Annual leave
Quick apply
8d
Assistant Aftersales Manager
TrustFord —Dagenham
- From £16.64 an hour
- Hotel
- Team management
- Leadership
- Annual leave
- Employee discount
10d
Client Experience Manager
Hermès Paris —London
- Full-time
- Hybrid work
- Hospitality
- Management
- Sales
Sales Progressor
Hedin Automotive London Ltd —Dartford
- £29,858.40 a year
- Sales
- Microsoft Office
- Driving
- Annual leave
- Employee assistance programme
Buyer Accounts Manager
Bonhams —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Word processing
9d
Service Advisor
Vertu Motors —London
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
Customer Service & Sales Advisor
Stellantis &You —Croydon
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
3d
General Manager
Marshall Motor Group —Royal Tunbridge Wells
- Monday to Friday
- Annual leave
- Employee discount
Quick apply
5d
Warranty Specialist - Commercial Vehicle
BYD Europe —Hounslow
- Full-time
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Aftersales Supervisor
Brayley —Thurrock
- Full-time
- Referral programme
Quick apply
Customer Service Advisor
TrustFord —Dagenham
- From £14.56 an hour
- Monday to Friday
- Customer service
- Hotel
- Communication skills
- Annual leave
- Employee discount
1d
Dealerpoint Manager - London North
Volvo Group —Enfield
- Management
- Leadership
- Communication skills
- Annual leave
4d
PDI Manager - Hambro Hill
Allen Motor Group —Rayleigh
- Up to £42,000 a year
- Full-time
- Driving
- Organisational skills
- Employee discount
- Referral programme
Operations Manager, Heathrow
Chanel —London
- Full-time
- Management
- Microsoft Office
- Employee assistance programme
- Employee discount
Dealerpoint Manager - London South
Volvo Group —Croydon
- Management
- Leadership
- Communication skills
- Annual leave
4d
Automotive Warranty Administrator
BYD Europe —Hounslow
- Full-time
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Aftersales Technical Operations Engineer - Commercial Vehicle
BYD Europe —Hounslow
- Microsoft Excel
- Engineering
- English
Department Manager
Giorgio Armani —London
- Full-time
- Management
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Sales Associate
Belstaff —London
Quick apply

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Service Manager

Hedin Automotive -
London

Apply Now

Job details

£41,615 a year

Benefits

Company car

Qualifications

Customer service
Leadership
Communication skills

Full job description

SERVICE MANAGER

Hedin Automotive BMW & MINI has an exciting opportunity for an experienced Service Manager to join our Aftersales team. This is a fantastic chance to further your career with one of the world’s most admired automotive brands, working within a group that prides itself on exceptional customer experience and strong team culture.

YOUR ROLE.

As the Service Manager, you will be responsible for overseeing the day-to-day operations and provide direct management of the Service team offering support and coaching where necessary, to ensure any customer concerns are resolved promptly and professionally.

The main duties of the role include.

Oversee daily operations to maintain smooth workflow and outstanding customer experience
Lead and motivate Service Advisors, Technicians, and Workshop Controllers
Drive workshop performance across Quality Checks, First Time Fix, VOC scores, and accurate paperwork/warranty submissions
Coach and develop the Service team, including reviews, staffing, and training
Optimise workshop loading, technician utilisation, and identify additional work opportunities
Ensure full compliance with all processes and systems
Resolve customer concerns promptly and manage BMW Complaints Portal cases within required timeframes
Analyse KPIs and implement continuous improvement strategies
Produce regular reports on workshop efficiency, customer satisfaction, and key financial metric

YOUR PROFILE.

Excellent customer service and communication skills
Strong leadership qualities with the ability to motivate and develop a team
Highly organised with strong multitasking abilities
Calm, professional approach to resolving conflict and customer concerns
Self‑motivated and able to work effectively in a fast‑paced environment
Proven experience as a Service Manager, Assistant Service Manager, or similar senior role within an automotive Aftersales Department

ABOUT US.

Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent.

As part of Hedin Mobility Group—one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers.

SALARY AND HOURS.

Basic Salary of £41,615 per annum, with a competitive OTE of £52,615+ with a company car.

Working hours, Monday to Friday, 8am to 6pm.

BENEFITS.

Hedin Automotive values our employees and invests in personal development and training. In addition, offering a wide range of market leading benefits to all our colleagues. Why not take a moment to view our benefits and see what our employees love about working at Hedin Automotive by visiting our Careers page.

Click apply today and take the first step towards a rewarding career in the automotive industry.

Apply Now

Refine Your Search

aftersales manager jobs in welling, gtl

Service Manager

Aftersales Excellence Coach (Southern England)

Assistant Aftersales Manager

Client Experience Manager

Sales Progressor

Buyer Accounts Manager

Service Advisor

Customer Service & Sales Advisor

General Manager

Warranty Specialist - Commercial Vehicle

Aftersales Supervisor

Customer Service Advisor

Dealerpoint Manager - London North

PDI Manager - Hambro Hill

Operations Manager, Heathrow

Dealerpoint Manager - London South

Automotive Warranty Administrator

Aftersales Technical Operations Engineer - Commercial Vehicle

Department Manager

Sales Associate

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