technical support occupations Work, Jobs in wellingborough, nth (with Salaries)

Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
Junior IT Technical Support
BA International —Northampton
- Full-time
- ERP systems
- Analysis skills
- Computer networking
Technical Support Analyst
Red Bull Technology Group —Milton Keynes
- Full-time
- ERP systems
- Analysis skills
- Organisational skills
10d
Senior Service Desk Advisor
Willow Communications Limited —Northampton
- £32,000 - £35,000 a year
- Full-time
- In-person
- AI
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
10d
Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
IT Support Technician
Amazon UK Services Ltd. —Daventry
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
IT Technician
Wesley Media —Kettering
- From £25,000 a year
- Weekend availability
- Azure
- Customer service
- No experience needed
Quick apply
6d
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
IT Support Engineer – 1st Line (Managed Service Provider)
Vizion 4 IT Ltd —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
4d
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
Junior IT Support Technician
Haus of HR —Olney
- £25,000 - £27,000 a year
- Full-time
- Microsoft Outlook
- Computer networking
- SharePoint
Quick apply
11d
1st / 2nd Line Support Engineer
Billing Finance —Northampton
- £30,000 a year
- Hybrid work
- Azure
- Windows
- Computer networking
- Employee assistance programme
Field Engineer
PCS Business Systems —Kettering
- English
- In-person
Second Line Technical Support Analyst
Kinetic Software —Milton Keynes
- £32,000 - £39,000 a month
- Hybrid work
- Azure
- SQL
- Communication skills
- Employee assistance programme
- Employee discount
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
IT Support
Target Maintenance —Silsoe
- £27,000 - £28,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- IT
- Free parking
Quick apply
10d
IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- Warehouse experience
Quick apply
12d
Second Line IT Support Engineer
Novacroft —Northampton
- £35,000 - £38,000 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Service Desk Engineer
Advania —Milton Keynes
- £26,000 - £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
4d
IT Support Assistant
Kinetic Software —Milton Keynes
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Azure
- Employee assistance programme
- Employee discount

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Support Engineer - Mobile (Northamptonshire)

RM Education Limited -
Desborough

Apply Now

Job details

Permanent

Qualifications

Maintenance
ITIL
ServiceNow
IT
CompTIA A+
Time management

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband

Visit us here to find out more: www.rm.com/education

The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds.

We can offer you a competitive salary + Benefits

Last date to apply - 18/05/2026

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Working as part of a wider onsite services IT team, the role provides opportunity for future progression and personal development for self-motivated employees looking to build their career in IT.

Your key responsibilities:

To be the customer face of RM, ensuring our customers receive great service.
To assist the service desk with the delivery of the IT managed support service.
Provide school-based users with technical assistance and report service issues in accordance with the service desk policies.

Have an understanding of the importance of safeguarding in education and take responsibility for safeguarding alongside other members of staff.

Experience:

Our ideal candidate would demonstrate the following behaviours.

Excellent Customer focus, problem solving and time management skills.
Excellent communication both verbally and written.
Punctual and able to prioritise own workload.
Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate.
Able to work well with remote teams and build strong working relationships.

Skills

Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets.
Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment.
Basic wired and wireless networking and troubleshooting
Image build and deploy tools – Microsoft and Apple devices
Basic Operational knowledge of Microsoft 365 and/or Google Workspace
Technical knowledge and experience equivalent to CompTIA A+ or similar.
A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage.

Apply Now

Refine Your Search

technical support occupations jobs in wellingborough, nth

Support Engineer - Mobile (Northamptonshire)

Junior IT Technical Support

Technical Support Analyst

Senior Service Desk Advisor

Support Technician

IT Support Technician

IT Technician

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

IT Support Engineer – 1st Line (Managed Service Provider)

Help Desk Engineer

Junior IT Support Technician

1st / 2nd Line Support Engineer

Field Engineer

Second Line Technical Support Analyst

1st line Support Engineer

IT Support

IT Support Assistant

Second Line IT Support Engineer

Service Desk Engineer

IT Support Assistant

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