Information officer Work, Jobs in Wells, Som (with Salaries)

Customer Services Advisor
Wells City Council —Wookey and St. Cuthbert Out West
- £14.13 an hour
- Overtime
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
3d
Inclusive Education Officer
University of Bath —Bath
- £31,236 - £37,694 a year
- Full-time
- University
- Annual leave
- Employee discount
5d
Library & Information Officer
Somerset Council —Milborne Port
- £3,832 - £3,954 a month
- Weekend availability
- English
- Travel
- Communication skills
5d
Information Officer
NHS Blood and Transplant —Bristol
- £25,760 - £27,476 a year
- No weekends
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
- Employee assistance programme
5d
Contracts Administrator
3 Solutions (2011) Limited —Shepton Mallet
- £22,630.00 - £26,509.43 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
3d
Information and Governance Officer
Midsomer Norton Schools Partnership —Writhlington
- £16.35 - £17.47 an hour
- Administrative experience
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
10d
Digital Training Officer (System Implementation)
University of Bath —Bath
- £31,236 - £37,694 a year
- Full-time
- University
- Continuous improvement
- Scripting
- Annual leave
- Employee discount
1d
Rent and Service Charge Officer
Walsall Housing Group —Street
- £36,793 - £39,539 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
6d
Fundraising Officer
SWEDA Ltd —Shepton Mallet
- £26,000 a year
- Part-time
- Hybrid work
- CRM software
- Organisational skills
- Communication skills
- Sick pay
Quick apply
8d
Business Operations Officer
Sanderson —Bristol
- Full-time
- Organisational skills
- Communication skills
Quick apply
5d
Data & Evaluation Officer (Access and Participation)
University of Bath —Bath
- £31,236 - £37,694 a year
- Full-time
- Microsoft Excel
- University
- School
- Annual leave
- Employee discount
Property Surveyor based in South West
MHA —Glastonbury
- £55,105 a year
- Full-time
- Travel
- Construction
- Communication skills
- Annual leave
- Life insurance
12d
Communications Officer
Regulator of Social Housing —Bristol
- £42,079 - £46,510 a year
- Full-time
- Hybrid work
- Social media management
- Presentation skills
- Travel
- Annual leave
- Employee discount
12d
Climate and Sustainable Place Officer
Taunton Town Council —Taunton
- £31,537 - £34,434 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- No degree
- Free parking
- Employee assistance programme
Quick apply
1d
Communications Officer
Forestry England —Bristol
- £33,854 a year
- Part-time
- Hybrid work
- English
- Free parking
- Employee discount
6d
Data Protection Officer
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
Engagement Officer
Office for Students —Bristol
- £37,614 - £38,577 a year
- Full-time
- Presentation skills
- Travel
- Organisational skills
1d
Data Access and Publishing Officer
Department for Environment, Food and Rural Affairs —Bristol
- £37,080 - £41,375 a year
- Part-time
- AWS
- Presentation skills
- Leadership
- Employee assistance programme
- Employee discount
10d
NRPF Triage and Homelessness Officer
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Part-time
- Hybrid work
- Annual leave
- Flexitime
Rough Sleeping Outreach Officer
Somerset Council —Shepton Mallet
- £28,598 - £32,061 a year
- Full-time
- First Aid Certification
- IT
- Communication skills
- Annual leave

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information officer jobs near wells, som

Customer Services Advisor

Wells City Council
Wookey and St. Cuthbert Out West

Quick apply

Job details

Part-time
£14.13 an hour
3 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
SharePoint
IT

Full job description

Job Description

Customer Services Advisor

Designation:

Customer Services & Governance

Grade:

SCP 9

Hours:

Up to 8 Hours to be worked between 08:45 to 13:00 Saturday with the possiblity of overtime to 18:00

Location:

All Council locations as required

Job Purpose:

To provide comprehensive administrative support to the Customer Service functions of the Council, from both the Town Hall and Portway Annexe, across of range of services and functions.

Working with third parties and community entities and customers to deliver high quality customer service.

Supporting the governance functions of the council.

Line Manager:

Customer Services and Governance Supervisor

Responsible for:

No supervisory responsibilities

Key duties:

· To deal politely and promptly with all enquiries to the Council, whether presented by e-mail, telephone, or in person

· Use of Rialtus and other systems as required to manage bookings across the Councils estate.

· To service the provision of information to the public as required by the council, and operation of the Council’s websites and social media accounts.

· To assist with preparation and prompt sending of the Council’s weekly agendas and minutes, and of the monthly accounts reports

· To carry out any and all other clerical tasks, filing, mailing, data input etc, as required, and to generally ensure the efficient functioning of the City Council office clerical services

· Provide administrative support to the wider Customer Services Team including clerical and filing services, the maintenance of accurate records and undertaking research and collating relevant information.

· Word processing of documents, letters and reports, with required research, benchmarking and engagement.

· General data entry into spreadsheets, databases, SharePoint and the Council’s website and social media sources.

· To comply with the Council’s Health and Safety at Work policies.

· To be committed to the Council’s Equal Opportunities Policy and to ensure equality of opportunity in service delivery.

· Such other duties as may, from time to time, be assigned to the post holder by the Manager.

· To deal with the general public in a courteous and sympathetic manner

· To undertake any necessary training.

Skills Knowledge and Experience:

· Experience of dealing with the public, by telephone and face to face.

· Experience of working in an administrative role.

· Use of IT systems in an office environment, including setting up spreadsheets and databases.

· Accuracy and attention to detail.

· Ability to work as part of a team, be flexible, use own initiative.

· Good IT skills, including Microsoft Office packages.

· Good organisational and administrative skills.

· Ability to prioritise and manage own workload and meet deadlines.

· Good customer care and interpersonal skills and an ability to communicate well both face to face and by telephone

· Awareness of the Data Protection and Freedom of Information Acts

Complexity & Creativity:

· To assist in identifying and fixing /resolving any customer services or governance enquiries as required

· Ability to respond politely to enquiries

Judgment and decisions:

· Be able to act on own initiative to resolve day to day issues within the Customer Services and Governance function

Contacts:

Town Clerk

Customer Services & Governance Supervisor

RFO and Customer Services & Governance Manager

Members of the public

General:

To work within health and safety guidelines in accordance with the health and safety at work act, and Public Health act 1984.

Any other duties as so determined by the Town Clerk or nominated senior officer.

Job Type: Part-time

Pay: £14.13 per hour

Work Location: In person

Quick apply

Refine Your Search

information officer jobs in wells, som

Customer Services Advisor

Inclusive Education Officer

Library & Information Officer

Information Officer

Contracts Administrator

Information and Governance Officer

Digital Training Officer (System Implementation)

Rent and Service Charge Officer

Fundraising Officer

Business Operations Officer

Data & Evaluation Officer (Access and Participation)

Property Surveyor based in South West

Communications Officer

Climate and Sustainable Place Officer

Communications Officer

Data Protection Officer

Engagement Officer

Data Access and Publishing Officer

NRPF Triage and Homelessness Officer

Rough Sleeping Outreach Officer

I want to receive the latest job alerts for information officer in wells, som

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