Customer support & client services occupations Work, Jobs in Wellswood, Dev (with Salaries)

Helpdesk Operator
Emcor —Paignton
- £11,091 a year
- Part-time
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Client Relationship Advisor
NHSProfessionals —Exeter
- £26,000 a year
- Monday to Friday
- Hospital
- Customer service
- Driving
- Annual leave
- Employee assistance programme
Quick apply
13d
Customer Experience Executive
AUK Group —Newton Abbot
- Up to £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
Quick apply
Customer Relations Officer
SUEZ —Exeter
- £28,673.22 - £31,256.88 a year
- Full-time
- Customer service
- Communication skills
1d
Client Account Manager
a2b Global Media Ltd —Exeter
- From £26,000 a year
- Full-time
- Hybrid work
- Social media management
- No experience needed
- English
- Annual leave
- Flexitime
Quick apply
Customer Service Manager
Barnes Aerospace —Newton Abbot
- CRM software
- Customer service
- ERP systems
Quick apply
Contact Centre Adviser
Unity5 —Exeter
- £24,800 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply
Customer Services Coordinator
untypical —Exeter
- Microsoft Word
- Microsoft Excel
- Plumbing
- Employee assistance programme
8d
Customer Success Manager
Unity5 —Exeter
- From £30,000 a year
- Communication skills
Trainee Customer Service Representative (CSR)
The Pollard Group —Exeter
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Customer Support Agent (Part-time Fixed Term Contract)
TympaHealth —Exeter
- Weekend availability
- Hybrid work
- Salesforce
- Travel
- IT
- Employee discount
Quick apply
Service Improvement Coordinator
LiveWest —Clyst Honiton
- £16,995 - £29,100 a year
- Monday to Friday
- Hybrid work
- Customer service
- Negotiation
- Time management
- Annual leave
- Employee discount
13d
Customer Service Representative (Account Manager)
The Pollard Group —Exeter
- Full-time
- Hybrid work
- CRM software
- Customer service
- IT
Quick apply
Customer Service Co-ordinator
Millbrook Healthcare Group Ltd —Exeter
- £25,396.80 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Client Director
Aptia Group —Exeter
- Full-time
- Hybrid work
- Leadership
- Communication skills

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Care Assistant (Bank, Nights)
Amberley Care Home —Plympton
To participate and co-ordinate meaningful activities and support external entertainers in the home. Answer emergency bells , greet visitors, answer the…
£12.81 - £12.96 an hour
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7d

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customer support & client services occupations jobs near wellswood, dev

Helpdesk Operator

Emcor -
Paignton

Quick apply

Job details

Part-time | Fixed term contract
£11,091 a year

Benefits

Cycle to work scheme
Discounted gym membership
Employee assistance programme
Paid volunteer time
Referral programme

Qualifications

Computer literacy

Full job description

Role overview

Vacancy: Helpdesk Operator - Part tIme 16 hour per week

Location: Paignton, Devon

Salary: £11,091

Working hours: 16 hours per week working 10:00 - 13:00 or 14:00 - 17:00

Contract Type: 6 month Fixed Term Contract

Benefits: 25 days holiday plus Bank Holidays, EMCOR FLEX Benefits

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Role overview

To be a point of contact for customers, EMCOR UK employees and third-party suppliers for placing work order requests.

Role includes answering queries, logging requests and liaising with the relevant stakeholders to ensure works are completed in a timely manner and provided with excellent customer service.

What you’ll do:

Work order management:

Answer telephone calls from the customer in a polite and friendly manner, answering queries, taking relevant information and raising jobs,
Booking operatives on site following the access process
Liaise with subcontractors and operatives to schedule appointments/repairs.
Ensure those completing work orders have the correct information required to complete the job.
Prioritise emergency works.
Build positive relationships with the wider team
To effectively administer the CAFM system in relation to PPM and reactive maintenance on the contract as well as new works requests.
Adhere to account document management processes and ensure all compliance paperwork is stored correctly.

Drive operational excellence across the portfolio and meet/exceed expectations, tasks include;

Answer queries promptly and respectfully.
Ensure data is updated on a regular basis.
Administrative duties
Ensure that any reported breakdowns and tasking requests are recorded correctly
Maintain clear and effective lines of communication with facility staff and end user community.
Ensure that our client receives excellent customer service.
Undertake customer satisfaction questionnaires of completed works and record the feedback. Where the feedback is negative, forward to the appropriate Manager for further action.

About the role

Who you’ll be:

Practical experience in an FM operational environment is preferable.
Candidate must be computer literate.
The ability to communicate effectively and build relationships at all levels.
Personable, approachable, flexible attitude and a good collaborator
Highly organised.
Calm under pressure and able to multi-task effectively.

EMCOR UK benefits

Benefits:

25 Days holidays + Bank holidays
Holiday Buy Scheme - up to 5 days a year
Industry leading Maternity & Paternity Policies
Refer a Friend scheme – worth £500 per referral
GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
Extensive Learning & Development opportunities, including opportunities for progression.
Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
Bike To Work Scheme
Paid volunteering and charity days
Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.

Quick apply

Refine Your Search

customer support & client services occupations jobs in wellswood, dev

Helpdesk Operator

Client Relationship Advisor

Customer Experience Executive

Customer Relations Officer

Client Account Manager

Customer Service Manager

Contact Centre Adviser

Customer Services Coordinator

Customer Success Manager

Trainee Customer Service Representative (CSR)

Customer Support Agent (Part-time Fixed Term Contract)

Service Improvement Coordinator

Customer Service Representative (Account Manager)

Customer Service Co-ordinator

Client Director

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