Delivery analyst Work, Jobs in Welwyn, Hrt (with Salaries)

3rd Line Service Delivery Analyst
Moto —Dunstable
- Full-time
- Hybrid work
- Hospitality
- Sick pay
Quick apply
7d
Service Delivery Analyst
Toro Risk Solutions —London
- £30,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- AWS
- Annual leave
Quick apply
Agile Business Analyst - Digital Delivery
PA Consulting —London
- Full-time
- Hybrid work
- Azure
- AWS
- Bachelor's degree
- Annual leave
Quick apply
Senior Payroll Delivery Analyst
Tesla —London
- Data analysis skills
- English
- Analysis skills
ESG Operations & Delivery Analyst
Octus —London
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Annual leave
Quick apply
14d
Security Solutions Analyst
World Wide Technology Holding, LLC —London
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
Business Support Analyst - Customer Success
XYZ Reality —London
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Salesforce
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
4h
Client Success Analyst for Digital Solutions
Access Infinity —London
- Microsoft Excel
- Data analysis skills
- Project management
Solution Business Analyst (Pre-sale focus)
Eleks —London
- Management
- Sales
- Software development

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3rd Line Service Delivery Analyst
Moto —Dunstable
At Moto, technology plays a critical role in keeping our motorway service areas running smoothly for millions of customers every year.
Quick apply
7d
Training and Support SME (Military)
CGI —Leatherhead
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.
Quick apply

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3rd Line Service Delivery Analyst

Moto -
Dunstable

Quick apply

Job details

Full-time
7 days ago

Benefits

Company pension
Sick pay

Qualifications

Microsoft Windows Server
Hospitality
Technical support
DNS
Root cause analysis
PowerShell
Active Directory

Full job description

3rd Line Service Delivery Analyst
Competitive salary
37.5 hours per week - Monday to Friday, with some flexibility between 7am and 6pm, typically 9-5.
Hybrid – 2 days in our Toddington office

Keep Moto Moving Behind the Scenes

At Moto, technology plays a critical role in keeping our motorway service areas running smoothly for millions of customers every year. From supporting our sites and colleagues to maintaining the systems that power our business, our technology team helps keep everything moving.

We're looking for a 3rd Line Service Delivery Analyst to join our Business Technology team. This is an opportunity for an experienced technical specialist who enjoys solving complex problems, improving services, and making a genuine impact across a large multi-site environment.

You'll be a senior escalation point within the team, taking ownership of challenging technical issues, supporting critical infrastructure, and helping to drive service improvements that make a lasting difference.

Why Join Us?

Bonus: Up to 15% bonus
Time off: 25 days holiday
Exclusive discounts: Up to 60% off for you, your partner, and loved ones
Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance
Career development: Fantastic training opportunities, including funding for qualifications

Your Responsibilities

Acting as a senior escalation point for infrastructure and workplace technology issues
Diagnosing and resolving complex technical problems from 1st and 2nd line support teams
Maintaining and supporting servers, hosted platforms, end-user devices and site technology
Investigating recurring issues and contributing to root cause analysis
Supporting hardware lifecycle activities, including configuration, replacement and fault diagnosis
Working closely with third-party suppliers to manage escalations and restore services
Providing technical input into infrastructure and service improvement projects
Producing clear documentation, technical notes and knowledge articles
Identifying opportunities to reduce incidents, improve stability and increase service efficiency
Deputising for the Infrastructure & Service Delivery Functional Lead when required

What You’ll Bring

We're looking for someone who combines strong technical expertise with a proactive, solutions-focused mindset.

You'll ideally have experience with:

Windows Desktop and Windows Server administration
Microsoft 365 support and administration
Active Directory and Group Policy
Infrastructure monitoring and troubleshooting
Virtualised, hosted or cloud-based environments
Networking technologies including DNS, Wi-Fi, switches, routers and firewalls
Backup monitoring and recovery processes
PowerShell or other scripting tools
Hardware builds, configuration and fault diagnosis
Supplier management and technical escalation processes

Experience within retail, hospitality, EPOS, payment or multi-site technology environments would be advantageous.

What Makes You Great for This Role

You'll be:

A natural problem solver who enjoys getting to the root cause of issues
Calm and effective when managing complex technical incidents
Comfortable communicating with both technical and non-technical colleagues
Highly organised with excellent attention to detail
Proactive in identifying improvements and reducing recurring issues
Passionate about delivering reliable, high-quality technology services

Why Moto?

At Moto, we're proud to be the UK's leading motorway service area operator, serving millions of customers every year. Behind every successful site is a team of talented colleagues working together to make a difference.

Ready to Apply?

If you're an experienced infrastructure or technical support professional looking for a role where you can influence service quality, solve complex challenges and help shape the future of technology at Moto, we'd love to hear from you.

Apply today and help keep Moto's technology running at its very best.

INDCS

Quick apply

Refine Your Search

delivery analyst jobs in welwyn, hrt

3rd Line Service Delivery Analyst

Service Delivery Analyst

Agile Business Analyst - Digital Delivery

Senior Payroll Delivery Analyst

ESG Operations & Delivery Analyst

Security Solutions Analyst

Business Support Analyst - Customer Success

Client Success Analyst for Digital Solutions

Solution Business Analyst (Pre-sale focus)

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Keep Moto Moving Behind the Scenes

What Makes You Great for This Role

Why Moto?

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