customer service manager Work, Jobs in wem (with Salaries)

Centre Manager
Halfords —Shrewsbury
- £35,229 - £42,048 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Office and Operations Manager
UTV Products Ltd —Nantwich
- £32,000 - £40,000 a year
- Full-time
- Customer service
- ERP systems
- Team management
Quick apply
2d
Customer Service Manager - Oswestry
Morrisons —Oswestry
- Hospitality
- Team management
- Employee discount
Quick apply
5d
Used Car Sales Manager
BYD Shrewsbury —Shrewsbury
- £40,000 - £56,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Store discount
- Annual leave
Quick apply
6d
Customer Service / Call Centre Team Leader
Barbon Group Ltd. —Chester
- Management
- Supervising experience
- In-person
Quick apply
4d
Business Development Manager (BDM) - Shrewsbury - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Shrewsbury
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
ZARA CHESTER SECTION MANAGER
INDITEX —Chester
- Full-time
- Customer service
- Organisational skills
- Leadership
Quick apply
Key Account Manager - Construction (Midlands/South)
DeterTech —Telford
- £45,000 - £50,000 a year
- Full-time
- Sales
- Leadership
- Negotiation
Quick apply
Store Manager - Designate
Dunelm —Stoke-on-Trent
6d
Customer Service Team Leader
Reconomy Connect —Telford
- Full-time
- Customer service
- Microsoft Office
- Phone etiquette
- Free parking
- Store discount
Team Leader
EG On The Move Ltd —Shrewsbury
- £13.40 an hour
- Part-time
- Employee discount
Quick apply
4d
Store Manager - 40 Hours
Bestway Group —Market Drayton
- Full-time
- Communication skills
Quick apply
5d
Stakeholder & Communications Manager
COLAS ROADS UK —Chester
- £44,000 - £48,000 a year
- Hybrid work
- Continuous improvement
- Contracts
- IT
- Annual leave
- Employee discount
Counter Manager - Stoke Festival Park
Benefit Cosmetics UK —Stoke-on-Trent
- Weekend availability
- Management
- Sales
- Annual leave
- Referral programme
Assistant Manager
The Fragrance Shop —Chester
- £11.92 - £12.85 an hour
- Part-time
- Bilingual
- Sales
- Customer service
- Employee discount
Quick apply
6d
Retail Store Manager
Poltronesofà —Wrexham
- Up to £35,500 a year
- Full-time
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Vodafone Three - Operational Incident Manager
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Work from home
- Employee discount
Client Services Manager
Radius Limited —Shrewsbury
- Full-time
- Organisational skills
- Communication skills
- Time management
Quick apply
Assistant Branch Manager
Travis Perkins —Wrexham
- Full-time
11d
Retail Store Manager
Loake Shoemakers —Chester
- £34,000 a year
- Full-time
- Microsoft Office
- In-person
- Retail management
- Store discount
- Employee discount
Quick apply
6d

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customer service manager jobs near wem

Centre Manager

Halfords -
Shrewsbury

Apply Now

Job details

Full-time
£35,229 - £42,048 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Management
Sales
IT
Communication skills
Time management

Full job description

Job no: 564820
Work type: Full time
Site: Shrewsbury
Categories: Autocentre Management
Location: Shropshire
Salary: £35,229 - £42,048 per annum + bonus
Business Area: Autocentres

This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you’ll play a pivotal role in driving the centres success. Supported by an Assistant Manager and Workshop Controller you’ll lead a team of around 11, with skilled technicians and customer services advisors to deliver a seamless service.

£35,229 - £42,048 per annum

Average uncapped bonus of £10,800 per year (with potential to earn more)

5 days a week

Earn extra with our refer a friend scheme – T&C’s Apply.

To be a success in this role:

You’ll have a track record of achieving success with teams, working to give customers a fantastic experience. Accountable for the day to day running of your Centre, for maximising profit and minimising loss, in this role you’ll really come into your own.

Delivering excellence will be woven through everything that you and your team do, both in terms of quality standards and results.

You’re no stranger to efficiency, and will optimise workforce scheduling, ensuring maximum capacity in the Centre to meet customer demand. Alongside this, with your analysis of customer metric and Centre performance data, you’ll lead your team to deliver against – and exceed - sales margin and profit targets.

Along with:

Experience of exceeding customer metrics targets through effective management
Experience of delivering coaching/training in the moment to colleagues
Management experience, including managing capability and performance
Experience of developing colleagues through delivery of technical training
A track record of success in delivering against sales targets
Experience of meeting compliance standards across Health and Safety and quality
Excellent communication skills, verbally and in writing
Experience of labour force scheduling, with proven time management skills

IT proficient, with experience of using Microsoft packages, including Word, Excel and ideally PowerPoint, with the aptitude to learn in-house systems
A current full valid driving licence

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy:

25% off most of our products in Halfords Retail stores and online
Amazing discounts of up to 50% on your garage bills at Halfords Autocentre
Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
At least 25% colleague discount at Tredz
Life assurance
Uniform
Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
Option to join our Sharesave scheme: save to purchase shares at a 20% discount
Cycle2Work scheme
Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Apply Now

Refine Your Search

customer service manager jobs in wem

Centre Manager

Office and Operations Manager

Customer Service Manager - Oswestry

Used Car Sales Manager

Customer Service / Call Centre Team Leader

Business Development Manager (BDM) - Shrewsbury - Circa 41k -Package 53k OTE Uncapped

ZARA CHESTER SECTION MANAGER

Key Account Manager - Construction (Midlands/South)

Store Manager - Designate

Customer Service Team Leader

Team Leader

Store Manager - 40 Hours

Stakeholder & Communications Manager

Counter Manager - Stoke Festival Park

Assistant Manager

Retail Store Manager

Vodafone Three - Operational Incident Manager

Client Services Manager

Assistant Branch Manager

Retail Store Manager

I want to receive the latest job alerts for customer service manager in wem

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