operations agent Work, Jobs in wendover, bkm (with Salaries)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Sub Agent
EKFB —Wendover
- Engineering
- Construction
Site Agent
EKFB —Wendover
- Civil engineering
- Engineering
- Construction
Operations Sort Agent
DHL —London Heathrow Airport
- Rotating shift
- Communication skills
- Free parking
- Employee assistance programme
Warehouse Agent
PrimeFlight —Hounslow
Customer Service Agent 3 Month Summer Placement
Hovis Bakery —High Wycombe
- Seasonal
- Hybrid work
- Microsoft Office
- Internship
- Communication skills
3d
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Night Resident Service Agent (RSA)
Allsop Letting and Management —Reading
- £30,500 a year
- Full-time
- Hospitality
- Data entry
- In-person
Quick apply
2d
Customer Service Team Leader
Agria Pet Insurance —Aylesbury
- Full-time
- Customer service
- Leadership
- Communication skills
- Annual leave
Quick apply
Group Exercise Instructor
Leisure Solutions Community Trust —Beaconsfield
- £25 - £35 an hour
- Part-time
- Communication skills
- Employee assistance programme
2d
Section Engineer
EKFB —Wendover
- Civil engineering
- Engineering
- Construction
Site Engineer
EKFB —Wendover
- Engineering
- Construction
International Operations Agent III
AIT Worldwide Logistics, Inc. —Colnbrook
- Full-time
- English
- Annual leave
Customs Compliance Administrator
Sealane Freight Ltd —St Albans
- From £28,250 a year
- Full-time
- Microsoft Excel
- Organisational skills
- IT
Quick apply
SCUK Commercial Operations Agent
SCU Santander Consumer (UK) plc —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Sales
- Contracts
- Communication skills
- Employee assistance programme
5d
Trainee Duty Manager
Serco Plc —Oxford
- £15.06 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
Agent
Ringway —Stevenage
- Monday to Friday
- Civil engineering
- Maintenance
- Leadership
Operations Coordinator
Convelio —West Drayton
- Customer service
- English
- Organisational skills
Quick apply
Technical and Energy Manager
Leisure Solutions Community Trust —Aylesbury
- £45,000 - £50,000 a year
- Weekend availability
- Maintenance
- Analysis skills
- HVAC
- Employee assistance programme
Customer Service Administrator
Snopake Ltd —London
- From £28,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
2d

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Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Ostara Systems -
Milton Keynes

Apply Now

Job details

£26,208 a year

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Maths
Communication skills

Full job description

Job Title: Helpdesk Advisor

Location: Milton Keynes (Office-Based)

Shift Pattern: 11:30 20:30. This schedule operates on a rota that includes working every other weekend (Saturday and Sunday) with two rostered days off during the week. Please note that as this is a 365-day operation, the rota also includes working some Bank Holidays.

The RoleWe are looking for a dedicated Helpdesk Advisor to join a market-leading Maintenance and Facilities Management firm. As the first point of contact, you will be the face of the customer journey, using your communication skills to identify needs and provide seamless solutions. Our advisors are essential to our success, and we pride ourselves on delivering an easy, high-quality experience that reflects our core company values.

The EnvironmentJoin an engaging team where leadership is committed to your personal growth. We work hard to deliver excellence, and in return, we make it a priority to recognise and reward team members who go above and beyond in their daily roles.

Key ResponsibilitiesIn this role, you will provide support to maintenance contractors and customers via telephone and email using our proprietary software. Your daily duties will include:

Customer Resolution: Managing caller expectations and responding to email enquiries with a "right first-time" approach.
Workflow Management: Handling administrative tasks and personal workloads in strict alignment with client SLAs.
Data Integrity: Maintaining accurate records within our system to support reporting and accounting requirements.
Proactive Communication: Acting as a proactive link between internal departments and external stakeholders.
Ownership: Using active listening and effective questioning to take full responsibility for every inquiry.
Collaboration: Working as part of "one team" to meet business objectives and sharing insights to improve the overall customer experience.

Experience and Skills RequiredWe are looking for candidates who can demonstrate the following:

Background: At least 2 years of experience in a customer service environment.
Education: Minimum of 5 GCSEs (Grade C/4 or above) including English and Maths.
Technical Skills: Proficiency in Microsoft Word and Excel, with the ability to interpret technical documentation.
Communication: Exceptional verbal and written skills, with a high level of attention to detail.
Mindset: A passion for problem-solving, a desire to learn, and a commitment to putting the customer at the forefront of every action.

Additional Information

Compliance: All successful applicants will be required to undergo a DBS check.
Benefits: Following a successful probation period, you will receive a comprehensive package including a pension scheme, healthcare, and death-in-service benefits.

Please note: Due to high application volumes, we only contact shortlisted candidates. If you have not received an update within 10 days, please assume your application has been unsuccessful at this time.

Apply Now

Refine Your Search

operations agent jobs in wendover, bkm

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Sub Agent

Site Agent

Operations Sort Agent

Warehouse Agent

Customer Service Agent 3 Month Summer Placement

Ticketing Manager

Night Resident Service Agent (RSA)

Customer Service Team Leader

Group Exercise Instructor

Section Engineer

Site Engineer

International Operations Agent III

Customs Compliance Administrator

SCUK Commercial Operations Agent

Trainee Duty Manager

Agent

Operations Coordinator

Technical and Energy Manager

Customer Service Administrator

I want to receive the latest job alerts for operations agent in wendover, bkm

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