Customer insights analyst Work, Jobs in West Berkshire, Brk (with Salaries)

Cyber Portfolio and Governance Analyst
Vodafone —Newbury
- Full-time
- Microsoft Powerpoint
- Azure
- Organisational skills
- Annual leave
AI Transformation & Enablement Analyst
Loftware UK —Reading
- £40,000 - £150,000 a year
- Hybrid work
- Azure
- Master's degree
- AWS
Quick apply
Service Desk Analyst
Serco Plc —Swindon
- £28,330.74 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Employee assistance programme
2d
Logistics Business Analyst – 12-month FTC
Grundon —Beenham
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
Quick apply
13d
Portfolio PMO Analyst
The AA —Basingstoke
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- SharePoint
- Annual leave
- Employee assistance programme
6d
Principal Business Analyst, Investment Technology
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Data analysis skills
- Annual leave
- Life insurance
Advisor - Reporting & Business Analysis
Porsche Retail Group —Reading
- £35,000 a year
- Full-time
- Bar
- Sales
- SQL
- Free parking
- Employee assistance programme
Quick apply
Risk Analyst Lead
Nationwide Building Society —Swindon
- £40,000 a year
- Full-time
- Analysis skills
- Communication skills
7d
VodafoneThree - Data Engineering and Analytics Manager
Vodafone —Newbury
- Full-time
- Hybrid work
- APIs
- Communication skills
- Employee discount
Lead Data Analyst
Wiley —Oxford
- £40,200 - £57,533 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
Commercial Finance Analyst
Vodafone —Newbury
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
5d
Payroll Analyst EMEA - Fixed Term Contract, end of June 2027
Dynatrace —Maidenhead
- Full-time
- Spanish
- Microsoft Excel
- English
- Employee stock purchase plan
- Annual leave
Quality & Performance Housing Analyst
Swindon Borough Council —Swindon
- £36,363 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Travel
Quick apply
6d
Transformation Change Analyst - Customer Availability
Primark —Reading
- No degree
- Communication skills
Data Scientist
Gamma —Newbury
- Full-time
- SQL
- Machine learning
- Mentoring
- Annual leave
Quick apply
Senior Cloud Billing Analyst
Softcat —Marlow
- Hybrid work
- Microsoft Excel
- Oracle
- Analysis skills
- Flexible schedule
VodafoneThree - Commercial Finance Manager - Opex
Vodafone —Newbury
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Organisational skills
- Employee discount
6d
Data Scientist
Pragma —Newbury
- SQL
- Machine learning
- Mentoring
- Annual leave
Business Analyst - CDDaT
Swindon Borough Council —Swindon
- £35,412 a year
- Full-time
- Hybrid work
- English
Quick apply
1d
Sr. Analyst GTM Strategy & Operations
Kaseya Careers —Basingstoke
- Microsoft Excel
- Master's degree
- Analysis skills
Quick apply

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Cyber Portfolio and Governance Analyst

Vodafone -
Newbury

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Season ticket loan
Annual leave
Company pension
Discounted gym membership

Qualifications

Microsoft Powerpoint
Power BI
SAFe
Azure
SAP
Business processes
Six Sigma
Organisational skills
Agile
Financial management

Full job description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

As the Cyber Portfolio and Governance Analyst, you will join the Cyber Agile Portfolio Management team and play a key role in enabling the Cyber leadership team and wider stakeholders to work effectively together while reducing risk across Vodafone.

You will work closely with stakeholders across Cyber Security to bring structure, visibility, and alignment to key priorities. Acting as a central point of coordination, you will translate complex information into clear reporting, communications, and governance outputs that support informed decision-making, effective prioritisation, and delivery across the Cyber portfolio.

You will partner with one or more Cyber functions to provide insight, governance, and operational support across financial management and reporting, resource planning, and portfolio oversight.

The role requires strong commercial awareness, a continuous improvement mindset, and a proactive approach to supporting teams in a complex and evolving Technology environment. You will also build a strong understanding of the Cyber landscape to provide effective, informed support across the portfolio.

With a particular focus on finance and resource management, portfolio governance, executive reporting, stakeholder engagement, and communications, this role plays an important part in maintaining oversight, driving alignment, and supporting the successful delivery of Cyber priorities.

Support the Cyber budget squad in budget planning and in-year financial management activities across Cyber.
Produce internal Cyber finance materials, including briefings and presentation packs, tailored to the audience and business context.
Provide budget support across Cyber teams to maintain financial visibility, control, and alignment.
Manage resource planning across Cyber teams, covering both onshore and offshore resources.
Plan, lead, and communicate Cyber portfolio governance ceremonies, including Portfolio Review, PI Planning, DB Business Planning, and reviews with VOIS.
Coordinate reporting cycles and ensure deadlines are met consistently across deliverables.
Manage meetings effectively by ensuring agendas and preparation are in place, time is used efficiently, and actions and next steps are captured, communicated clearly, and assigned to accountable owners.
Lead ad hoc programmes and initiatives arising during the year that require coordination across Cyber teams.

Who you are

Proactive and analytical approach to planning and risk management.
Experience in forecasting and budgeting; SAP knowledge would be an advantage but is not essential.
Strong stakeholder management skills, with the ability to build effective relationships, navigate confidently across functions and levels, and establish trust and credibility.
Strong organisational skills and attention to detail.
Ability to perform effectively under pressure and manage tight timescales.
Strong written, verbal and presentation skills.
Global mindset, with the ability to collaborate effectively across diverse teams and cultures.
Ability to understand issues at both operational and strategic levels and influence stakeholders to take action.
Experience working in an Agile environment, preferably SAFe.
Experience applying process improvement methodologies such as Lean and Six Sigma.
Ability to prepare high-quality materials, with strong PowerPoint, Excel and Word skills.
Experience using Power BI, Power Automate, Power Apps, Excel and Azure DevOps.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Yearly bonus: 10%
Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
Charity days: 5 days/year
Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
Access to: private medical, private dental, free health assessments, share save scheme
Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

Apply Now

Refine Your Search

customer insights analyst jobs in west berkshire, brk

Cyber Portfolio and Governance Analyst

AI Transformation & Enablement Analyst

Service Desk Analyst

Logistics Business Analyst – 12-month FTC

Portfolio PMO Analyst

Principal Business Analyst, Investment Technology

Advisor - Reporting & Business Analysis

Risk Analyst Lead

VodafoneThree - Data Engineering and Analytics Manager

Lead Data Analyst

Commercial Finance Analyst

Payroll Analyst EMEA - Fixed Term Contract, end of June 2027

Quality & Performance Housing Analyst

Transformation Change Analyst - Customer Availability

Data Scientist

Senior Cloud Billing Analyst

VodafoneThree - Commercial Finance Manager - Opex

Data Scientist

Business Analyst - CDDaT

Sr. Analyst GTM Strategy & Operations

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