Performance analyst Work, Jobs in West Bridgford, Ntt (with Salaries)

3rd Line Infrastructure Engineer
Computacenter —Nottingham
- Overtime
- Azure
- Windows
- Communication skills
CX Performance Analyst
Boots —Nottingham
- Weekend availability
- Customer service
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
FP&A Analyst
Commify —Nottingham
- £35,000 - £45,000 a year
- Hybrid work
- Microsoft Excel
- SQL
- Communication skills
- Annual leave
Quick apply
FP&A Analyst - Python/Data Modelling/Coding focus
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Google Suite
- Microsoft Office
- SQL
Sales Performance Analyst
Global Payments UK Ltd —Leicester
- Hybrid work
- Sales
- Analysis skills
- Communication skills
Quick apply
5d
Payroll Testing Analyst - 12m FTC
Entain —Nottingham
- £35,000 - £50,000 a month
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- AI
- Annual leave
9d
Business Intelligence Analyst
Xylem —Nottingham
- Full-time
- Microsoft Excel
- ERP systems
- SQL
Senior Pricing & Costing Analyst
Yü Group —Nottingham
- £40,000 - £50,000 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Performance Analyst England Netball
Loughborough University —Loughborough
- £35,608 a year
- Full-time
- Hybrid work
- Analysis skills
- University
- Communication skills
11d
Senior Analyst - Product Analytics Enablement
Dunelm —Leicester
- SQL
- Analysis skills
- JavaScript
4d
Senior Technical Support Analyst
Perceptive —Nottingham
- Full-time
- Customer service
- English
- SQL
England Women U19 Performance Analyst
English Cricket Board —Loughborough
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
- Life insurance
4d
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Remediation Senior Analyst
eonnext —Nottingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
14h
Service Desk Team Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
Commercial Analyst
Capital One UK —Nottingham
- Full-time
- Hybrid work
- SQL
- Maths
- Marketing
Financial Analyst
Sterlyn Limited —Leicester
- £45,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
6d
Service Desk & Operations Manager
ProvisionIT —Leicester
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Accounting
- QuickBooks
- Communication skills
- Annual leave
- Work from home
Quick apply
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
Senior Technical Support Analyst
NEXT —Leicester
- From £37,816 a year
- Full-time
- Scripting
- Communication skills
- Time management
- Free parking
- Employee discount
2d

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3rd Line Infrastructure Engineer

Computacenter -
Nottingham

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Authentication
Azure
Software deployment
Windows
DHCP
ITIL
Virtualisation
DNS
VMWare
Root cause analysis
Communication skills
vSphere
PowerShell
Active Directory
Intune

Full job description

Location: UK - Nottingham, UK - Hatfield, UK - Milton Keynes | Job-ID: 215299 | Contract type: Standard | Business Unit: Information Technology

Life on the team

3rd Line Support Analyst – Wintel AD

Competitive Salary + on-call, + overtime + comprehensive and flexible benefits

Hatfield, Nottingham or Milton Keynes (full-time in office)

Must be SC Cleared, or willingness to undertake

Multiple Opportunities

A number of fantastic opportunities have arisen for 3rd Line Infrastructure Support Analyst to join our 3rd line support team based at one of our Secure delivery locations (Nottingham, Hatfield or Milton Keynes)

The successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests.

The roles will focus on incidents, increasing the first time fix rates, ensuring SLA’s are met, and wider call management.

What you’ll do

Technical 80%

Call and incident Management
Respond to service calls and resolve incidents to ensure SLA targets are achieved
Increase the First Time Fix rate
Adhere to escalation procedures
Assist with technical escalations for other team members
Monitor call queue and follow up with specialist support teams for resolution
Adhere to customer’s and Computacenter’s Security Policies

Administration 20%

Participate in team and sector meetings
Utilise the relevant ITSM tool suite to monitor progress of all incidents
Ensure accurate completion of all incident records and associated paperwork
Monitor and update the call management system as required
Assist with SLA reporting

What you’ll need

5+ years' experience managing, maintaining, configuring and troubleshooting large scale hybrid environments
3+ years' experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V
Currently holds SC or above clearance level.
Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role
Able to communicate clearly with peers as well as management
Self-driven and resourceful to achieve goals independently as well as work well in groups
Flexibility to adjust to changing requirements, schedules and priorities
The ability to socialize ideas, make recommendations and gather team consensus to move forward
Excellent communication, writing, meeting facilitation skills
Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services
Familiarity of PowerShell to accomplish tasks and provide reporting

Desired:

In depth experience in a 3nd Line Support capacity, with demonstrable experience of resolving incidents in complex environments
Good understanding of supporting server infrastructure within a hybrid ( multi-platform ) environment
Management of Microsoft Windows Server within a hybrid environment
Expert in providing operational support for identity services including Authentication, Authorization, Access, Federation
Accurate and logical problem solving skills
Ability and desire to excel in a team environment
Active Directory deployment/configuration/troubleshooting skills, including Group Policy
Entra ID authentication service and access control including conditional access policies / enterprise application deployment
Supporting Microsoft Windows Networking Services such as DNS/DHCP
Managing Anti-Virus services and reporting

Advantageous:

Modern Device management (Intune, Workspace One)
Azure Privileged Identity Management and Identity Governance
Hold Windows Server Hybrid Administrator Associate Certification (AZ-800 / AZ-801)
Hold Microsoft Identity and Access Administrator Certification (SC-300)
Converged technologies (Simplivity, UCS)
Virtualisation (VMware, Hyper-V)

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter

Apply Now

Refine Your Search

performance analyst jobs in west bridgford, ntt

3rd Line Infrastructure Engineer

CX Performance Analyst

FP&A Analyst

FP&A Analyst - Python/Data Modelling/Coding focus

Sales Performance Analyst

Payroll Testing Analyst - 12m FTC

Business Intelligence Analyst

Senior Pricing & Costing Analyst

Senior Performance Analyst England Netball

Senior Analyst - Product Analytics Enablement

Senior Technical Support Analyst

England Women U19 Performance Analyst

Senior Complaints Insight Specialist

Remediation Senior Analyst

Service Desk Team Manager

Commercial Analyst

Financial Analyst

Service Desk & Operations Manager

Desktop Support Analyst - Derby

Senior Technical Support Analyst

I want to receive the latest job alerts for performance analyst in west bridgford, ntt

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