Sandwell and west Birmingham NHS trust are currently adverting for a Band 2 Assistant Audiologist, could this be you?
The Assistant Audiologist supports qualified Audiologists in delivering a high-quality audiology service. This role involves direct patient interaction during hearing aid repair clinics, providing first-line advice and support, and performing administrative tasks to ensure smooth service delivery.
This post is based at Audiology, Lyng Centre for Health and Social care, West Bromwich and is 32.25 hours per week
Key Responsibilities:
Conduct hearing aid repair clinics independently, including earmould fittings, fault identification, repairs, and patient reinstruction.
Perform otoscopic examinations and escalate concerns to qualified staff.
Provide counselling on hearing aid use and promote effective hearing strategies.
Manage stock of hearing aids and consumables, including ordering, receiving, and distribution.
Process referrals, maintain waiting lists, and book appointments using Auditbase and NHS systems.
Handle patient queries via phone, email, and reception, ensuring empathetic and professional communication.
Support departmental audits, training, and cover duties as needed.
Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.
We care for our patients, we care about our population, and we care about our people.
Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.
Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.
We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.
****Please see attached the full Job Description and Person Spec for further details on what this role will entails****
