Customer consultant Work, Jobs in West Bromwich, Wmd (with Salaries)

Customer Service Consultant
HSBC Global Services Limited —Birmingham
- From £26,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
2d
Retail Sales Advisor - Wednesbury
Oak Furnitureland —Wednesbury
- £48,300 - £53,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
11d
Cruise Reservations Consultant
Ainsley Reid International —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Sales
- Computer skills
- In-person
Quick apply
Training and Implementation Consultant (Aftersales Specialist)
Pinewood.AI —Birmingham
- £28,000 - £42,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Graduate Trainee Scheme
GuyKat —Birmingham
- £25,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- IT
- School
- Work from home
- Sick pay
Quick apply
2d
Sales Consultant
Furniture Village —Wednesbury
- £25,500 - £60,000 a year
- Weekend availability
- Employee discount
Quick apply
Bank Receptionist
Spire Healthcare —Birmingham
- Part-time
- Hospital
- Front desk
- Medical terminology
- Annual leave
6d
Sales Consultant
Miele —Solihull
- £13.38 an hour
- Part-time
- Sales
- Communication skills
- Retail sales
- Employee discount
Sales Consultant
APP Wholesale Ltd —Tamworth
- Full-time
- Sales
- Organisational skills
Quick apply
Transport Planning Officer Apprentice
West Midlands Combined Authority —Birmingham
- £26,761 - £29,624 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Employee Relations Operations Administrator
Select Engineering —Birmingham
- £23.60 an hour
- Call to connect
- Data analysis skills
- Organisational skills
- Communication skills
- Employee assistance programme
Enterprise Sales Enablement Consultant
Softcat —Birmingham
- Hybrid work
- School
- Flexible schedule
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Dudley
- £3,800 a month
- Full-time
- Sales
Quick apply
Recruitment Consultant
National Crime Agency —Birmingham
- £36,057 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
10d
Sales Consultant Trainee (Chinese Speaking)
UK OFFER INTERNATIONAL EDUCATION LIMITED —Coventry
- £24,000 - £34,000 a year
- Full-time
- Sales
- English
- Microsoft Office
Quick apply
Customer Advisor
Boots —Stratford-upon-Avon
- £13.02 an hour
- Weekend availability
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Bank Imaging Administrator
Spire Healthcare —Sutton Coldfield
- Part-time
- Microsoft Excel
- Computer literacy
- Medical terminology
- Free parking
- Annual leave
6d
Perfume Sales Consultant
DXB Perfume —Brierley Hill
- £12.75 an hour
- Part-time
- Sales
- Social media management
- Merchandising
Quick apply
3d
Retail Sales Advisor - Coventry
Oak Furnitureland —Coventry
- £44,700 - £49,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Operations & Compliance Coordinator
Easy Truck Material Handling Ltd —Bromsgrove
- £32,000 - £35,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
13d

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Customer Service Consultant

HSBC Global Services Limited -
Birmingham

Apply Now

Job details

Full-time
From £26,000 a year
2 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.
We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £26,000 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

customer consultant jobs in west bromwich, wmd

Customer Service Consultant

Retail Sales Advisor - Wednesbury

Cruise Reservations Consultant

Training and Implementation Consultant (Aftersales Specialist)

Graduate Trainee Scheme

Sales Consultant

Bank Receptionist

Sales Consultant

Sales Consultant

Transport Planning Officer Apprentice

Employee Relations Operations Administrator

Enterprise Sales Enablement Consultant

JUNIOR SALES ADVISOR

Recruitment Consultant

Sales Consultant Trainee (Chinese Speaking)

Customer Advisor

Bank Imaging Administrator

Perfume Sales Consultant

Retail Sales Advisor - Coventry

Operations & Compliance Coordinator

I want to receive the latest job alerts for customer consultant in west bromwich, wmd

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