Student support Work, Jobs in West Bromwich, Wmd (with Salaries)

Student Administrator
LD Training Services —Dudley
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Part-Time Warehouse & Operations Assistant (Student Friendly)
RZSF Fitness Limited —Oldbury
- From £13 an hour
- Part-time
- English
- Warehouse experience
- In-person
Quick apply
11d
Playworker (Junior School)
Coppice Academy —Solihull
- £12.85 an hour
- Part-time
- School
- Sick pay
Quick apply
4d
Summer Admin Assistant (Coventry - Student Accommodation) - Fixed Term/Temp
CODE Student Accommodation —Coventry
- £12.71 an hour
- Temporary
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
5d
Hourly Paid Enrolment Support Assistants
Walsall College —Willenhall South
- £12.82 an hour
- Free parking
8d
Cleaner
Sandwell College —West Bromwich
- £12.60 an hour
- Part-time
- Customer service
- English
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
Exams Invigilator
Ark Schools —Birmingham
- £12.64 an hour
- School
- Employee assistance programme
Student Health Practitioner
University College Birmingham —Birmingham
- Part-time
19h
Teaching Assistant (Works Experience and Careers)
Selly Oak Trust School —Birmingham
- £18,408 - £20,722 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
1d
Study
Student Recruitment —Birmingham
- Part-time
- Hybrid work
- Business
Quick apply
1d
Live Presenter/ Retail Assistant (Part-Time)
The Wicklow Witch Ltd —Dudley
- From £13.50 an hour
- Part-time
- Sales
- Social media management
- Customer service
- Employee discount
Quick apply
5d
Student Support Advisor
Solihull College and University Centre —Solihull
- Up to £20,965.13 a year
- Part-time
- Customer service
- University
- IT
- Free parking
- Annual leave
3d
Lunchtime Supervisor
Shireland Collegiate Academy Trust —Oldbury
- £3,600 - £3,714 a month
- Part-time
5d
Library Assistant
Coventry University —Coventry
- £24,855 - £25,273 a year
- Part-time
- Customer service
- University
- IT
- Annual leave
- Employee discount
5d
English GCSE Teaching Assistant
Our Little Journey Learning Centre —Birmingham
- £15 an hour
- Part-time
- Microsoft Word
- Childcare
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
13d
Customer Service Advisor
HSBC Global Services Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Annual leave
- Work from home
7d
Teaching Assistant
Cherry Tree School —Walsall
- From £22,509.62 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- In-person
- Employee discount
Quick apply
Volunteer Trainer
Hearts in the Stand CIC —Oldbury
- From £1 a year
- Weekend availability
- Up to 50% travel
- No experience needed
- Travel
- Flexitime
Quick apply
14d
SEND Support Assistant
Shireland Collegiate Academy Trust —Smethwick
- £27,255 - £31,022 a year
- Full-time
2d
Family Support Worker
WMG Academy (Solihull) —Birmingham
- £27,711 - £30,559 a year
- Full-time
- Hybrid work
- Working with children
- Bachelor's degree
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
11d

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Student Administrator

LD Training Services -
Dudley

Quick apply

Job details

Full-time
£25,000 a year
1 day ago

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Microsoft Office
IT
Business
Accounting
Communication skills
Time management

Full job description

LD Training Services Limited (LDT) works in collaborative partnership with Leeds Trinity University and the University of Suffolk. We have fully equipped campuses situated in Stanmore (Head Office), Dudley, and Nottingham. LDT currently delivers a range of Business, Accountancy and Management degree courses, including Foundation Year programmes, as well as IFA-recognised accountancy qualifications. LDT also delivers LD6, its post-16 SEND and EHCP provision, supporting learners with personalised pathways towards education, independence, and employment.

For more details please visit: - https://ldtraining.ac.uk

Position: Student Administrator

Department: Student Services

Employment Type: Full Time

Working Days: Monday to Friday (in person)

Reporting Manager: Head of Student Services

Highest Qualification : GCSE

Personal Specifications:

Proficiency in basic Microsoft Office Software packages including Microsoft Word, Excel and Outlook.
Excellent written and verbal communication and strong interpersonal skills.
Strong attention to detail and accuracy.
Ability to identify and escalate issues in a timely manner
Ability to work independently and as part of a team
Excellent attention to detail
Strong time management and prioritisation skills
Ability to manage own workload and prioritise tasks effectively
GCSE English (or equivalent).

Key Skills Set:

Experience related to customer service, 1 to 1 meeting
Knowledge of Student Finance England applications

About the Position

· Student Administrator role supporting Higher Education student services.

· Previous experience in HE student support environment required.

· Support students throughout their learning journey in line with LD Training values and customer service standards.

Key Responsibilities

· Working with your manager and team to contribute to the development and implementation of strategic and operational plans

· Working with your manager to deliver day-to-day operational business activities in line with LDT goals, principles, values and customer service excellence

· Working with your manager to ensure compliance with all business and personal objectives

· Work with manager and team to support strategic and operational planning.

· Deliver day-to-day operational activities aligned with LDT goals, values and customer service excellence.

· Support compliance with business, operational and personal objectives.

Enquiries and First Point of Contact (Reception, Front Desk Area and Ongoing)

· Act as first point of contact across all communication channels (phone, email, WhatsApp, text, walk-ins).

· Welcome visitors and support students with campus navigation.

· Provide professional, equitable and accurate customer service.

· Record and log all enquiries and escalate complex issues to the Head of Student Services.

Student Applications and Admissions Support

· Support student applications to partner universities and LDT programmes.

· Guide students on partner systems and collect/check documentation.

· Book appointments and support interview and onboarding processes.

Student Records and Data Management

· Maintain accurate student records (hard copy and electronic).

· Update CRM system (Classe365) consistently and accurately.

· Ensure GDPR compliance and complete record keeping.

Student Engagement and Ongoing Support

· Provide ongoing administrative and student support throughout the student journey.

· Respond to student queries and manage requests including letters.

· Record all interactions on CRM system and provide campus tours when required.

Student Attendance Monitoring

· Maintain accurate attendance records via CRM system.

· Follow structured non-attendance process and escalation procedures.

· Support timely reporting to university partners and stakeholders.

Administrative and Operational Support

· Provide general administrative support to campus operations.

· Issue student ID cards and maintain organised records.

· Support a welcoming campus environment including supplies and room readiness.

Enrolment, Progression and Student Finance Reminders

· Monitor enrolment, progression and return from break/suspension.

· Send reminders for enrolment/re-enrolment and follow up outstanding actions.

· Support Student Finance England processes and coordinate appointments.

Advice and Guidance: Referrals and Escalation of Student Support

· Identify student needs and make appropriate referrals using established pathways.

· Liaise with internal teams and escalate complex or high-risk cases.

· Maintain accurate referral records.

Calling Campaigns

· Participate in student calling campaigns (welfare, enrolment, updates).

· Record all outcomes accurately and maintain professional communication.

Student Forms and Letter Correspondence

· Process student forms, university partner requests and correspondence.

· Support feedback collection and manage mail distribution.

· Assist with financial correspondence under supervision.

Student Finance

· Act as first point of contact for general student finance enquiries.

· Provide guidance and signposting and refer complex cases to Student Finance Adviser.

· Record and coordinate appointments and finance interactions.

Compliance, Safeguarding and Professional Conduct

· Follow all policies, safeguarding procedures and professional standards.

· Ensure compliance with GDPR and organisational requirements.

Professional Development

· Engage in continuous professional development.

· Attend training and maintain relevant IT and sector knowledge.

The postholder will be expected to:

· uphold the organisation’s values of equality, diversity, inclusion, and respect, and to actively promote fundamental British values in accordance with the Prevent Duty.

ensure compliance with the organisation's safeguarding policy, procedures, and established ground rules for maintaining appropriate and professional behaviour at all times

Job Type: Full-time

Pay: £25,000.00 per year

Benefits:

Company pension

Ability to commute/relocate:

Dudley DY2 8PS: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

student support jobs in west bromwich, wmd

Student Administrator

Part-Time Warehouse & Operations Assistant (Student Friendly)

Playworker (Junior School)

Summer Admin Assistant (Coventry - Student Accommodation) - Fixed Term/Temp

Hourly Paid Enrolment Support Assistants

Cleaner

Exams Invigilator

Student Health Practitioner

Teaching Assistant (Works Experience and Careers)

Study

Live Presenter/ Retail Assistant (Part-Time)

Student Support Advisor

Lunchtime Supervisor

Library Assistant

English GCSE Teaching Assistant

Customer Service Advisor

Teaching Assistant

Volunteer Trainer

SEND Support Assistant

Family Support Worker

I want to receive the latest job alerts for student support in west bromwich, wmd

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