Field support specialist Work, Jobs in West Burton (with Salaries)

Technical Support Specialist (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer Science
- Organisational skills
- Communication skills
11d
Safety Specialist
Amazon UK Services Ltd. - A10 —Darlington
- Full-time
- English
- Team management
- No degree
12d
Head of Demand Generation
CameraMatics —Darlington
- £60,000 - £75,000 an hour
- Full-time
- Hybrid work
- Salesforce
- SQL
- Analysis skills
Quick apply
1h
Health Squad Practitioner
Denmark Street Surgery —Darlington
- £13.17 - £14.05 an hour
- Part-time
- In-person
- Communication skills
- School
Quick apply
1d
Retail Merchandiser
Service Innovation Group UK —Richmond
- Up to £15 an hour
- Management
Magnets Engineering Manager
UK Atomic Energy Authority —West Burton
- Full-time
- Engineering
- Leadership
- Annual leave
- Employee assistance programme
Pest Control Job Technician
Rentokil Initial Group —Northallerton
- £27,788 - £32,000 a year
- Overtime
- Customer service
- Driving
- Communication skills
- Relocation assistance
- Annual leave
Quick apply
QC Microbiologist
Dechra Pharmaceuticals PLC —Skipton
- £28,500 a year
- Laboratory experience
- Bachelor's degree
- Free parking
- Annual leave
6d
Field Sales Representative
Unique Group —Darlington
- Full-time
- CRM software
- Sales
- Engineering
Occupational Therapist
Tees, Esk and Wear Valleys NHS Trust —Darlington
- £32,073 - £39,043 a year
- Full-time
- Travel
6d
Pharmacist
Boots —Settle
- Part-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Senior Territory Manager - North / North West Implants • Regeneration
Megagen Implants —Skipton
- Full-time
- Remote
- Sales
- Driving
- Travel
- Annual leave
- Flexible schedule
Quick apply
8d
Relief Pharmacist
Boots —Catterick Garrison
- Part-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Specialist Speech and Language Therapist
Tees, Esk and Wear Valleys NHS Trust —Darlington
- £39,959 - £48,117 a year
- Part-time
- Leadership
- Communication skills
15h
Private Client Solicitor
EMG Solicitors —Darlington
- Full-time
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Highly Specialist Speech and Language Therapist
Cygnet —Darlington
- £50,632 - £57,940 a year
- Full-time
- Employee discount

Other jobs to consider

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Reliable transportation and a valid driving licence are preferred for visiting multiple sites efficiently. Conduct scheduled site visits to designated locations…
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Field Operations Manager
Bransby Wilson Parking Solutions Limited —York
Respond to client enquiries and resolve complaints in a timely and effective manner. Microsoft Excel: 2 years (preferred).
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11d

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field support specialist jobs near west burton

Technical Support Specialist (Hybrid)

CameraMatics -
Darlington

Apply Now

Job details

11 days ago

Qualifications

Computer Science
Technical support
Organisational skills
Communication skills
Information Technology

Full job description

Who we are

We’re on a mission to transform how fleets operate, using cutting-edge camera technology, AI, machine learning and telematics to make roads safer and businesses smarter.

As an award-winning SaaS company in a high-growth phase, we’re scaling fast and expanding into new markets worldwide. Our technology gives fleet operators real-time visibility, reduces risk, improves efficiency, and helps set new safety standards across the industry.

Join a global, ambitious team and be part of what's next!

The Role

As a Technical Support Specialist at CameraMatics, you will be the first point of contact for our customers, guiding them through technical challenges and ensuring their satisfaction. You will play a crucial role in troubleshooting issues, providing timely solutions, and contributing to the overall success of our customers' experience with our products.

What you'll do

Deliver exceptional first-line technical support to customers through phone, email, and other communication channels, ensuring a professional, responsive, and customer-focused experience.
Investigate, diagnose, and resolve technical issues relating to Cameramatics products and services, applying a structured and methodical approach to troubleshooting.
Accurately document customer interactions, technical issues, troubleshooting steps, and resolutions within the ticketing system to maintain high-quality support records and knowledge sharing.
Work closely with cross-functional teams, including Engineering, Product, and Customer Success, to resolve complex technical challenges and ensure timely issue resolution.
Manage issue escalation processes effectively, ensuring unresolved cases are routed to the appropriate teams while maintaining clear communication and ownership through to resolution.
Identify recurring issues, trends, and opportunities for improvement, providing actionable feedback to support product enhancements, operational efficiencies, and an improved customer experience.
Contribute to the development and maintenance of technical documentation, knowledge base articles, troubleshooting guides, and customer training materials to promote self-service and knowledge sharing.
Support a global customer base by participating in a shift-based support rota, demonstrating flexibility and adaptability to work alternative hours as required to meet business and customer needs.
Take ownership of customer issues from initial contact through to resolution, ensuring customers are kept informed and receive timely updates throughout the support journey.
Continuously develop technical knowledge and product expertise, staying up to date with new features, technologies, and industry developments to provide best-in-class customer support.

What we’re looking for

2+ years of experience in a technical support or customer-facing technical role, ideally within a software or technology environment.
A strong interest in technology and problem-solving, with a solid understanding of computer systems, networking, and troubleshooting. A degree in Computer Science, Information Technology, or a related field is welcome but not essential.
Experience using diagnostic tools, remote support technologies, and structured troubleshooting approaches to investigate and resolve issues effectively.
Strong written and verbal communication skills, with the ability to explain technical concepts clearly and confidently to both technical and non-technical audiences.
A customer-focused mindset, with a genuine passion for delivering a positive customer experience and helping users find the right solutions.
The ability to work independently while also collaborating effectively with colleagues in a fast-paced and evolving environment.
Strong organisational skills, attention to detail, and the ability to manage multiple priorities while maintaining a high standard of work.

Why Join CameraMatics?

High-growth global SaaS company
Collaborative team culture, fast moving & focused on quality
Opportunity to grow with a scaling business
Hybrid working: 4 days in office, 1 day working remote

Apply Now

Refine Your Search

field support specialist jobs in west burton

Technical Support Specialist (Hybrid)

Safety Specialist

Head of Demand Generation

Health Squad Practitioner

Retail Merchandiser

Magnets Engineering Manager

Pest Control Job Technician

QC Microbiologist

Field Sales Representative

Occupational Therapist

Pharmacist

Senior Territory Manager - North / North West Implants • Regeneration

Relief Pharmacist

Specialist Speech and Language Therapist

Private Client Solicitor

Highly Specialist Speech and Language Therapist

Other jobs to consider

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