Assistant operations manager Work, Jobs in West Drayton, Gtl (with Salaries)

Zoo Host
Escapade Group —Epsom
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- Public speaking
- School
Quick apply
Office and Operations Manager
Mccarthy Carpentry limited —Rickmansworth
- £24,420 - £40,000 a year
- Part-time
- Hybrid work
- English
- Administrative experience
- Supervising experience
Quick apply
1d
General Assistant
GLL —Hillingdon
- £14.80 an hour
- Part-time
- Customer service
- First Aid Certification
6d
Assistant Captain (Assistant General Manager) - MOXY London Heathrow
Hotel Co 51 —London
- Full-time
- Social media management
- English
- Hotel
- Employee discount
Quick apply
1d
Library Assistant
GDST —Northwood
- Part-time
- Communication skills
- School
18h
Assistant General Manager
TeamSport —Watford
- Weekend availability
- Bar
- Management
IT Support Assistant
Monica Vinader —London
- Travel
- IT
- In-person
Quick apply
13d
Control Centre Duty Manager
Keolis Amey Docklands 2025 Limited —London
- £90,450.17 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Employee discount
2d
Assistant Lettings Manager
LRG —Uxbridge
- Up to £42,000 a year
- Customer service
- Negotiation
- Employee discount
Quick apply
13d
Duty Manager
LKQ Corporation —Hayes
- Full-time
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
Assistant Manager - London and M25 Corridor
Wickes —Ealing
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
13d
Assistant Facilities Manager - London, EC1V
Encore —London
- £47,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Finance Assistant
VINCI Facilities UK —Ruislip
- Full-time
- ERP systems
- Organisational skills
- Communication skills
Quick apply
2d
Events Operations Assistant Manager
Coworth Park —Ascot
- English
- Microsoft Office
- Hotel
- Employee discount
- Referral programme
TG34309747 Visitor Experience and Operations Manager
TATE Museum —London
- £39,791 a year
- Management
- Customer service
Quick apply
6d
Assistant Manager
Coachhouse suppliers ltd —Uxbridge
- £32,000 a year
- Full-time
- Bar
- Management
- In-person
Quick apply
16h
Assistant Facilities Manager
JAA-Jones Lang LaSalle Limited —London
- Full-time
- In-person
Quick apply
12d
Assistant Security Manager
Equans —Ealing
- £42,058 a year
- Full-time
- Computer literacy
- University
- First Aid Certification
- Annual leave
- Employee assistance programme
Executive & Personal Assistant & Office Manager
Kannan Property Development Ltd —London
- £30,000 - £40,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
12d
General Manager - Gym / Leisure
hireful —Middlesex
- £45,000 - £50,000 a year
- Employee discount
- Gym membership
Quick apply
7d

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assistant operations manager jobs near west drayton, gtl

Zoo Host

Escapade Group -
Epsom

Quick apply

Job details

£10.85 - £12.71 an hour

Qualifications

Customer service
Public speaking

Full job description

We are looking for an energetic and enthusiastic Zoo Host to join the team at Hobbledown Epsom, one of our flagship attractions.

This is an entry-level position. However, a genuine interest in animals and zoos is essential. Previous volunteering experience or a relevant qualification (completed or in progress) would be advantageous.

This is primarily a guest-focused role, delivering engaging animal experiences and educational sessions. While this is not a keeper position, there may be occasional husbandry tasks during quieter periods or when operationally required.

Full training will be provided. Due to the public-facing nature of the role, successful candidates must be confident speaking in front of groups and interacting with visitors of all ages.

The seasonal contract runs from March to November, with the majority of shifts taking place on weekends and during school holidays.

1. Guest Experiences

Deliver engaging public talks and answer visitor questions about the animals.
Deliver curriculum-based school sessions using pre-written lesson plans.
Lead and support close-up animal experiences, including Junior Zookeeper for a Day.
Supervise animal walkthrough areas, ensuring both visitor and animal safety while maintaining a positive guest experience.

2. Customer Service

Act as a welcoming and knowledgeable point of contact for visitors.
Provide directions and general assistance across the attraction.
Handle visitor queries professionally, escalating issues when required.
Report guest feedback, complaints, or incidents to the Assistant Zoo Manager or Group Zoo Operations Manager.
Follow procedures for accidents and first aid incidents.

3. Presentation & Standards

Maintain clean, safe, and well-presented enclosures and walkthrough areas.
Uphold high standards of cleanliness in public-facing animal areas.
Safely dispose of animal waste and follow COSHH guidelines when using cleaning materials.

4. Operational Procedures

Complete opening and closing checklists accurately.
Prepare and deliver animal diets in line with written diet sheets.
Clean enclosures and deliver enrichment activities following approved protocols.
Carry out additional tasks as directed by management.

5. Animal Care (Support Duties)

Assist with daily care, feeding, and cleaning of assigned animals when required.
Monitor animal behaviour, health, and welfare, reporting concerns promptly.
Support enrichment and training activities under management supervision.

6. Health & Safety

Follow all company Health & Safety policies and safe working practices.
Report hazards, accidents, or near misses immediately.
Maintain high hygiene standards in all working areas.

7. Performance & Development

Maintain professionalism and confidentiality at all times.
Participate in training and development opportunities.
Work collaboratively and communicate clearly across departments.

8. Key Performance Indicators

Guest feedback and online reviews (TripAdvisor, Facebook, Google).
Zoo inspection and audit outcomes.
Compliance with opening and closing procedures.

Candidate Profile

A genuine passion for animal welfare and guest engagement.
Level 3 Diploma in Animal Care (or equivalent), or relevant paid/voluntary experience (advantageous).
Previous customer service or public speaking experience (advantageous).
Availability to work weekends and school holidays

About us

Escapade Group Limited operates the ultimate indoor and outdoor adventure parks. Currently home to three exciting brands — Hobbledown, Kidspace, and Gripped — across five UK sites, the business has ambitious plans for continued growth and expansion.

Our portfolio includes Hobbledown Adventure Farm Park & Zoo in Epsom, Hobbledown Heath (opened in 2022) alongside Gripped, the South’s best adrenaline park, and two incredible Kidspace indoor play and party venues in Croydon and Romford.

Together, we welcome over 900,000 visitors each year and host more than 7,000 birthday parties annually. In April 2023, we proudly added Watermouth Family Theme Park & Castle to our collection — taking our visitor numbers to over 1 million guests per year.

Quick apply

Refine Your Search

assistant operations manager jobs in west drayton, gtl

Zoo Host

Office and Operations Manager

General Assistant

Assistant Captain (Assistant General Manager) - MOXY London Heathrow

Library Assistant

Assistant General Manager

IT Support Assistant

Control Centre Duty Manager

Assistant Lettings Manager

Duty Manager

Assistant Manager - London and M25 Corridor

Assistant Facilities Manager - London, EC1V

Finance Assistant

Events Operations Assistant Manager

TG34309747 Visitor Experience and Operations Manager

Assistant Manager

Assistant Facilities Manager

Assistant Security Manager

Executive & Personal Assistant & Office Manager

General Manager - Gym / Leisure

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