Customer care manager Work, Jobs in West Drayton, Gtl (with Salaries)

Sales Support Team Leader
Entel UK Ltd —Borehamwood
- Up to £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Referral programme
Quick apply
Contact Centre Operations Manager
ArvatoConnect —Datchet
- £50,000 a year
- Full-time
- CRM software
- Customer service
- Analysis skills
- Free parking
- Annual leave
13d
Customer Care Manager
One Retail Group —London
- Hybrid work
- Customer service
- Continuous improvement
- AI
14d
Operations Manager
CH&CO —Chertsey
- £67,000 a year
- Contracts
- School
- Employee discount
Customer Service Manager
Restore PLC —London
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Sales Support Manager
Funding Flex Ltd —London
- £25,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Flexitime
- Work from home
Quick apply
14d
Front Office Manager
Valor Hospitality —Hemel Hempstead
- £38,000 a month
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Operations & Customer Experience Manager
Darlish Ice Cream —Hatfield
- £250 - £330 a week
- Part-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
1d
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Senior Fleet Branch Manager - Heathrow Airport
SIXT UK —London
- Full-time
- Analysis skills
- Leadership
- Paid training
- Annual leave
Quick apply
14d
Cafe Assistant Manager
Longacres —Shepperton
- Weekend availability
- Hospitality
- English
- Café
- Free parking
- Employee discount
Quick apply
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
7d
Team and Customer Experience Manager
House of CB —London
- £15.75 - £20.19 an hour
- Part-time
- Customer service
- Bachelor's degree
- In-person
- Employee discount
Quick apply
6d
Reception and Postroom Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
- Front desk
Quick apply
Food Safety Manager
Seven Seeded Limited —Watford
- Up to £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
7d
Customer Support Team Lead
Flatpay —London
- English
- Leadership
Quick apply
Sales Manager
Datchet & Eton Leisure —Windsor
- £12.90 - £14.90 an hour
- Weekend availability
- Sales
- Customer service
- Driving
- Free parking
- Gym membership
Quick apply
5d
Fundraising Operations Lead
Scope —London
- £50,133 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Work from home
- Employee discount
4d
Lead Receptionist
BidvestNoonan —London
- £40,800 a year
- Full-time
- Customer service
- Front desk
- Employee discount
Quick apply

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customer care manager jobs near west drayton, gtl

Sales Support Team Leader

Entel UK Ltd
Borehamwood

Quick apply

Job details

Permanent | Full-time
Up to £35,000 a year

Benefits

Free parking
Casual dress
Company events
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
GCSE
ERP systems
Sales administration
English
Microsoft Office
Administrative experience
Supervising experience
Mentoring
Organisational skills
IT
Communication skills

Full job description

Sales Support Team Leader

Full-time, permanent

Salary up to £35,000 per annum

Reporting to the Administration Manager. The Sales Support Team Leader will be responsible for supervising a team of sales support administration staff and overseeing day-to-day operations to ensure orders, quotes and enquiries are processed effectively and efficiently within a timely manner.

Role purpose:

Monitoring and supervising the Sales Support team to address priorities and achieve day-to-day operational requirements to ensure all quotes, orders and queries are processed in a timely manner, complaints and errors are rectified accordingly and escalated if necessary. Organising, delegating, and overseeing completion of work. Managing queries and resolving issues, creating a positive and product environment, whilst escalating problems to the Administration Manager.

Key responsibilities:

Understand all stages of the sales operations process so that you can manage the performance and quality of work of the team.
Be the first point of contact for the Sales Support team, overseeing and allocating work to ensure efficient operations.
Monitor and manage all aspects of the shared inboxes as well as ‘hand on’ sales order processing to include prioritising work to ensuring this is carried out.
Monitor and escalate issues/errors/complaints from both internal and external stakeholders.
Perform daily and weekly reporting to provide insight on performance and ensure that all tasks re being carried out.
Monitor orders that are pending due to awaiting information.
Monitor communications with the team and with other teams – making sure all queries are actioned.
Drive communication within the team and with all other functions within the wider Sales Operations function, via Teams and verbally.
Collaborate closely with the Administration Manager on all work-related matters.
Provide support to the Sales team and Management team, on any matters arising.
Perform any other ad hoc duties as required.
Deputise in the absence of the Administration Manager.

Skills & experience:

Proven experience in a busy sales administration team within a similar environment.
Experience supervising or mentoring a small team where accuracy, attention to detail and timeliness are all critical. You will need to motivate, supervise, quality check and support the team.
Excellent organisational skills with the ability to manage multiple priorities.
Strong attention to detail and a commitment to accuracy.
Confident communication skills, both written and verbal, and comfortable providing feedback to colleagues.
Proficient IT skills, including advanced Microsoft Office suite of Word and Excel, together with experience using CRM or ERP systems.

Personal attributes:

A professional and solutions-focused approach to customer service.
The ability to work under pressure whilst remaining calm.
Show initiative with the ability to work without supervision with impact and influence.
Numerical, logical and analytical in approach to work.
Detailed with high standards.

If you believe you have the skills and experience to contribute to Entel’s success and are eager to be part of a rapidly growing organisation, we would love to hear from you. All applications will be treated with the strictest confidence.

Candidates must live within a commutable distance of the office. Therefore applicants should ideally live in one of the following: Elstree, Borehamwood, Stanmore, Edgeware, Stanmore, Bushey, Watford, Harrow or Shenley or immediate surrounding area. If not please do NOT apply''

Job Types: Full-time, Permanent

Pay: Up to £35,000.00 per year

Benefits:

Casual dress
Company events
Free parking
On-site parking
Referral programme
Sick pay

Application question(s):

Do you have previous experience supervising or mentoring others?

Education:

GCSE or equivalent (preferred)

Experience:

Sales administration: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in west drayton, gtl

Sales Support Team Leader

Contact Centre Operations Manager

Customer Care Manager

Operations Manager

Customer Service Manager

Sales Support Manager

Front Office Manager

Operations & Customer Experience Manager

General Manager - Samsung Experience Store

Senior Fleet Branch Manager - Heathrow Airport

Cafe Assistant Manager

Senior Customer Success Manager - UK

Assistant Customer Service Manager

Team and Customer Experience Manager

Reception and Postroom Manager

Food Safety Manager

Customer Support Team Lead

Sales Manager

Fundraising Operations Lead

Lead Receptionist

I want to receive the latest job alerts for customer care manager in west drayton, gtl

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