Customer service manager Work, Jobs in West Drayton, Gtl (with Salaries)

Customer Delivery Manager Service
Johnson Controls —Sunbury
- Full-time
- Management
- Customer service
- Leadership
- Employee assistance programme
- Referral programme
Customer Service Team Leader
Tracker —Uxbridge
- Hybrid work
- Management
- Customer service
- Supervising experience
10d
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
9d
Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
12d
Customer Service Desk Shift Lead
VIRTUS Data Centres —West Drayton
- 12 hour shift
- Microsoft Office
- IT
- Communication skills
11d
Customer Experience Manager
Sainsbury's —Uxbridge
- £36,450 a year
- Management
- Leadership
- Employee discount
1d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Fleet Manager - Heathrow Airport
SIXT UK —London
- Full-time
- Analysis skills
- Leadership
- Paid training
- Annual leave
Quick apply
Group Operations Manager
Little Mamma Group Ltd —London
- £73,074.69 - £95,294.50 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Assistant Manager
Farmfoods —Hayes
- £31,449.00 - £35,306.88 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
Customer Transformation Lead - Smart Meters
Affinity Water —Hatfield
- Up to £65,000 a year
- Hybrid work
- Annual leave
- Employee discount
10d
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Coffee Operations Manager
Farmer J —London
- £55,000 - £60,000 a year
- Full-time
- IT
- Employee assistance programme
- Employee discount
Quick apply
12d
Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
1d
Director of Customer Operations and Engagement, EMEA
IPCI —High Wycombe
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Senior Account Manager Client Service - Remote
Optum —London
- Full-time
- Remote
- CRM software
- Salesforce
- Microsoft Office
3d
Customer Success Manager
Insurity —London
- £39,000 - £77,000 a year
- Microsoft Powerpoint
- Data analysis skills
- English
- Annual leave
- Referral programme
Quick apply
10d
Head of Projects - Reading, UK
ESP Global Services Limited —Reading
- £75,000 - £80,000 a year
- Project management
- Leadership
- Communication skills
Quick apply
Customer Project Manager
Tracker —Uxbridge
- Monday to Friday
- Azure
- Project management
- APIs
- Work from home
Customer Service Manager
Berkeley Group —Maidenhead
- Full-time
- Sales
- Customer service
- IT
- Annual leave
Quick apply
11d

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Customer Delivery Manager Service

Johnson Controls -
Sunbury

Apply Now

Job details

Full-time

Benefits

Company pension
Employee assistance programme
Referral programme

Qualifications

Management
Customer service
Business coaching
Leadership

Full job description

Customer Delivery Manager

Role Purpose

The role is a key managerial position leading a team of field-based service engineers. The role is primarily based in the field. You are expected to lead, manage, and support a team to ensure that exceptional customer service is delivered across a geographic region operating within a set financial budget. You are expected to manage the performance and development of your field engineers. You are expected to contribute towards improvement initiatives and operational performance enhancements.

Key Measures of Success & Accountabilities

Responsible for the customer service delivery across a geographic region against agreed KPI’s.

Positively contributing to the budgetary performance of the Service operation by maximising opportunities and minimising costs within your team.

Leading, engaging and motivating your direct team to optimise performance of individuals and teams.

Identifying, building, and maintaining positive internal and external stakeholder relationships.

Key Enablers (knowledge, skills and experience):

Experience of successfully leading and delivering excellent customer service in a field-based environment.
Demonstrable people management, leadership, coaching and engagement skills.
Ability to flex and deliver in a fast-paced environment.
A solution focussed approach to complex operational problems.
Experience in effectively managing a range of complex tasks and priorities, simultaneously.
Proven track record in excellent facilitation, communication and engagement at multiple levels.
Ability to engage, challenge and influence stakeholders.
Is commercially astute.

Why work for ADT?

We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:-

Competitive basic salary
Annual Company Bonus Scheme
Pension – we match up to 7%
25 days holiday plus bank holidays

Company Vehicle and ongoing training provided
Industry leading Health & Safety and an employee assistance program
Career progression opportunities
Our team average 20+ years length of service
The opportunity to become a valued member of our Winning Team
Staff referral scheme up to £2,000.00
Rewards & recognition programmes

About us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

We can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that’s safe, comfortable, and sustainable. We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow.

#RMDFL

Apply Now

Refine Your Search

customer service manager jobs in west drayton, gtl

Customer Delivery Manager Service

Customer Service Team Leader

IT Service Desk Manager

Customer Service Manager

Customer Service Desk Shift Lead

Customer Experience Manager

Head Of Customer Experience

Fleet Manager - Heathrow Airport

Group Operations Manager

Assistant Manager

Customer Transformation Lead - Smart Meters

Senior Customer Success Manager

Coffee Operations Manager

Zara Covent Garden Customer Experience Manager

Director of Customer Operations and Engagement, EMEA

Senior Account Manager Client Service - Remote

Customer Success Manager

Head of Projects - Reading, UK

Customer Project Manager

Customer Service Manager

I want to receive the latest job alerts for customer service manager in west drayton, gtl

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