Director of operations Work, Jobs in West Drayton (with Salaries)

Director of Operations - UK & Ireland
InterContinental Hotels Group —Windsor
- Hotel
- Continuous improvement
- Budgeting
- Employee discount
9d
Director of Customer Engagement and Operations, EMEA
IPCI —High Wycombe
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
14d
Head of Operations & Scenic
Lavender Green Flowers —Windsor
- Full-time
- Continuous improvement
- Team management
- Leadership
Head of Operations
Restaurant Associates —London
- £95,000 - £100,000 a year
- Hospitality
- Leadership
Director of Operations
Jobs In. Fitness —London
- Up to £80,000 a year
- Full-time
- Hospitality
- Continuous improvement
- Team management
Quick apply
1d
Director of Platform Operations
Kaluza —London
- £141,000 - £170,000 a year
- Full-time
- Budgeting
- AI
- Leadership
- Employee discount
Quick apply
Head of Operations
Bidfood —Slough
- Customer service
- Continuous improvement
- Team management
- Employee discount
Quick apply
Operations Director
Aiyara Partners —St Albans
- £100,000 - £120,000 a year
- Full-time
- Business development
- Continuous improvement
- Budgeting
Quick apply
7d
Director of Operations
Circle Health Group —Brentford
- Full-time
- Management
- Continuous improvement
- Contracts
- Employee discount
- Life insurance
7d
Divisional Director of Excellence
John Crane —Slough
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Quick apply
7d
Head of Operations
Venta Global —Hook
- Full-time
- Budgeting
- Employee discount
Quick apply
Senior Director, Head of Global Logistics
CSL Seqirus —Maidenhead
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Business
Head of Operations (COO Track)
Gonini (previously known as Bezos.ai) —London
- £80,000 - £130,000 a year
- Full-time
- Remote
- Management
- Engineering
- SQL
Quick apply
Strategic Operations Director
Restaurant Associates —London
- Contracts
- Budgeting
- Leadership
Group Operations Director
Redsquid Communications —Borehamwood
- Full-time
- Customer service
- Continuous improvement
- Team management
Quick apply
Operations Director
Acacium Group —London
- Full-time
- Remote
- Business development
- Budgeting
- Leadership
- Employee assistance programme
Quick apply
Head Of Recycle
Lampton Services —Slough
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Leadership
- Employee assistance programme
- Gym membership
Head of Operations
Sessions —London
- £65,000 - £75,000 a year
- Hybrid work
- Hospitality
- Restaurant management
- English
- Employee assistance programme
Quick apply
Director of Programme Development & Operations
Founders Forum Group —London
- Full-time
- Hybrid work
- Business development
- Team management
- AI
- Annual leave
- Work from home
Quick apply
14d
Director of People Operations
Multiverse —London
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Contracts
- Gym membership
- Life insurance
Quick apply

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Director of Operations - UK & Ireland

InterContinental Hotels Group -
Windsor

Apply Now

Job details

9 days ago

Benefits

Discounted or free food
Company pension
Employee discount

Qualifications

Hotel and accommodations experience
Stakeholder collaboration
Senior management experience
Stakeholder liaison
Continuous improvement
Partnership building
Relationship management
Budgeting
Multidisciplinary collaboration
Financial management
Financial acumen
Communication skills
Operations leadership experience
Hospitality management

Full job description

Whether you're starting out or stepping up, you'll find support, purpose and the chance to grow through every challenge at IHG Hotels & Resorts.

We're seeking a Director of Operations, Managed & Leased Hotels to join our UK & Ireland leadership team. In this role, you'll lead operational performance across a diverse portfolio of managed and leased hotels spanning Luxury & Lifestyle and Premium, Essentials & Suites brands. You'll work closely with hotel leaders, ownership groups and senior stakeholders to deliver exceptional guest experiences, sustainable profitability and support the future growth of the portfolio.

In this role, you'll provide strategic and operational leadership across a growing hotel estate, helping hotels perform at their best while building strong relationships with owners, colleagues and stakeholders. You'll drive operational excellence, champion high-performance teams and ensure consistent delivery of IHG's brand and guest experience standards.

Key responsibilities

Lead operational performance across the UK & Ireland managed and leased hotel portfolio.
Drive guest experience, quality, loyalty and reputation performance across all hotels.
Deliver sustainable profitability through strong financial and commercial performance.
Build trusted relationships with owners, asset managers and key external stakeholders.
Lead performance reviews and governance routines, ensuring timely action and support where needed.
Partner with hotel leadership teams to develop high-performing, engaged and accountable teams.
Drive continuous improvement, operational efficiency and transformation initiatives.
Provide strategic oversight for hotel openings, transitions and portfolio growth opportunities.
Collaborate with Commercial, Finance, Revenue, HR and Brand teams to achieve business objectives.
Act as a senior ambassador for IHG across industry, owner and stakeholder forums.

You'll play a key role in shaping the performance and future direction of IHG's managed and leased business across the UK & Ireland, driving results for owners, guests, colleagues and the wider organisation.

What we're looking for

Significant senior leadership experience in hotel operations, ideally across multi-site, regional or portfolio environments.
Strong operational expertise across hotel performance, guest experience, commercial delivery and quality standards.
Experience working with multiple ownership groups and managing complex stakeholder relationships.
Proven ability to lead large, geographically dispersed teams through influence and collaboration.
Strong financial acumen with experience managing budgets, profitability and business performance.
Experience driving operational change, transformation and continuous improvement initiatives.
Proven ability to drive operational excellence, guest satisfaction and financial performance across a complex hotel portfolio.
Excellent communication, negotiation and relationship management skills.
Ability to balance strategic thinking with hands-on operational leadership.

What we offer

We provide a wide range of benefits designed to help you live your best work life. Including:

Travel benefits including discounted room rates and food & beverage
Recharge Days
Volunteering Days
Competitive annual bonus opportunity
Pension and wellbeing support
Professional development and leadership learning opportunities
AA global career with one of the world's leading hospitality companies

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Apply Now

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director of operations jobs in west drayton

Director of Operations - UK & Ireland

Director of Customer Engagement and Operations, EMEA

Head of Operations & Scenic

Head of Operations