NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
We are excited to offer an opportunity for an enthusiastic and compassionate individual to join our new Mental Health Support team as Healthcare Support Worker (HCSW) Band 3.
This role will be vital in supporting patient recovery by delivering meaningful, person-centred interventions that promote engagement, wellbeing and recovery. The successful candidate will provide support and interventions for individuals experiencing a myriad of mental health issues. With the aim to create a safe, respectful, and recovery-focused environment that encourages patient participation in interventions as part of their care and treatment plan.
Duration, Location, and Working Pattern:
These are fixed term posts for 12 months, with both part-time and full-time positions available.
The shift pattern is Monday to Sunday, shift work.
Please note that the salary is Pro Rata for part-time posts.
You will be based at Queen Elizabeth University Hospital.
Key responsibilities:
1. Functioning as support worker within a multi-disciplinary team, to a defined patient group
2. Contributing to the nursing assessment by implementing and reporting on aspects of the prescribed plan of care to the named nurse/ nurse in charge.
3. Contributing to risk assessment and risk management planning by identifying and reporting issues of concern to the named nurse/ nurse in charge and supporting multi-disciplinary team compliance with NHSGGC policy and procedures
4. Carrying out all relevant forms of nursing care pertinent to the individual needs of people within the defined patient group
5. Identifying and responding to the health promotion needs of patients focusing on improving the mental well-being of patients
6. Identifying and responding to the health promotion needs of patients focusing on improving the physical health of patients
7. Identifying and responding to the needs of patients which might be related to vulnerability, gender health, domestic abuse, child protection and/or self-harm.
8. Developing effective professional relationships with patients and carers ensuring that care needs are identified and met within a participative framework demonstrating principles of equality, dignity and respect accounting for spiritual and cultural diversity. Working in partnership with other members of the wider MDT team to aid effective communication
Knowledge, training, qualifications and/or experience required to do the job:
Please see attached Job Description at the bottom of this advert.
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
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A minimum of 27 days annual leave, increasing with length of service, plus public holidays
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Membership of the NHS Pension Scheme, including life insurance benefits
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Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
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Enhanced pay for working public holidays
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NHS discounts on a wide range of goods and services
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Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
John McGuigan, RMN Support Lead, 0141 451 8412, [email protected]
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
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Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
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Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.
