Maintenance Officer
About Us:
AXO Student Living is a student accommodation provider which is committed to providing students from around the world with much more than just a room. We aim to give our residents a unique living experience which will enhance their academic journey and ensure that their time at university is packed full of great experiences and amazing friendships whilst enjoying our wonderful secure living spaces.
About the role
We are seeking a highly creative and motivated Maintenance Assistant. You would be based at out Kingston upon Thames site. You may need to cover other sites if business needs require. The ideal person for this role needs to be a team player, happy to promote drive and support the team to maintain an excellent residential experience to achieve 100% occupancy and retention goals.
Main Responsibilities and Duties
· Provide Handyman services to the students such as changing lightbulbs, painting / re decoration, basic plumbing, General repairs.
· Manage any General repairs onsite such as Communal spaces / stairwells / corridors / Fire Doors.
· Day to day contractor management such as escorting any contractors and ensuring all relevant paperwork is received.
· Health and Safety tasks such as Weekly Fire Alarm testing, Emergency Lighting testing, Legionella testing including temperature checks and weekly flushing of outlets.
· Add / Close Maintenance tasks into the Housing Management system and run daily reports.
· Work with the General Manager and the Building Manager to ensure compliance with Health and Safety Requirements.
· Maintaining a positive, empathetic, and professional attitude toward customers always.
· Providing excellent customer service to Residents & other stakeholders
· Be available out of hours when needed to deal with emergencies.
· Always be a team player.
If you love maintaining buildings and are passionate about providing an excellent experience to your customer, then please meet us and be a part of our AXO team.
Job Types:
· Part-time: Permanent
· Salary: £13,218.40 gross per annum
· Work Schedule: 20 hours 10:00-14:00 Monday, Tuesday, Thursday and Friday
You may be required to work longer hours and at weekends during the summer and during busy check in and check out periods.
Skills:
· Experience in Maintenance: 3 years (required)
· Excellent Communication skills
· Keen to grow and develop a career in the Student Accommodations Market
About You:
· Good level of general education.
· A knowledge and understanding of UK Health and Safety requirements and
· legislation.
· Excellent customer service skills and significant experience in a customer facing roles.
· Good team player with strong relationship building and influencing skills.
· Ability to act autonomously, taking decisions and/or action when required.
· Excellent organisation skills with the ability to multitask and prioritise.
· Numerical skills necessary to complete the above activities.
· Flexible approach to work and adaptable to thrive in a changing environment.
· Enthusiasm to deliver an exceptional experience and continuously improve knowledge of self and others.
Equal Opportunities
AXO Student Living is an Equal Opportunity Employer. It does not discriminate based on race, colour, religion, sex, national origin, age, disability, or other protected characteristics. We base all our employment decisions on merit, job requirements and business needs.
Disclaimer
The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.
Pay: £13,218.40 per year
Benefits:
- Company events
- Company pension
Ability to commute/relocate:
- Kingston upon Thames, Greater London: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Maintenance : 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
