Neighbourhood manager Work, Jobs in West London, Eng (with Salaries)

Neighbourhood Manager
Peabody —London
- £41,107 a year
- Communication skills
- Annual leave
- Employee discount
11h
Neighbourhood Response Officer
Clarion Housing Group —North London
- £39,408 - £45,969 a year
- Full-time
- Hybrid work
- Travel
Tenancy Enforcement Officer
Civic Recruitment Limited —Woolwich
- £24.28 an hour
- Temporary
- Hybrid work
- Conflict management
- Computer skills
- Communication skills
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Neighbourhood Manager

Peabody -
London

Apply Now

Job details

Fixed term contract
£41,107 a year
11 hours ago

Benefits

Annual leave
Company pension
Employee discount
Paid volunteer time

Qualifications

Tenant engagement
Partnership building
Anti-social behaviour case management in housing
Customer support
Customer interaction
Communication skills
Property management
Social housing management

Full job description

Our Vacancy

Neighbourhood Manager (9 Month Fixed-Term Contract) – Help Communities Thrive

Are you passionate about delivering excellent customer service and building strong communities? As a Neighbourhood Manager, you'll be the face of Peabody in your neighbourhoods, working closely with residents, partners and colleagues to ensure our homes and communities are safe, well-managed and desirable places to live.

This is a varied and rewarding role where you'll manage tenancy issues, support vulnerable residents, tackle local challenges and help improve resident satisfaction through a visible and proactive neighbourhood management service.

This is a fixed-term opportunity until 30th April 2027.

What you'll be doing

Deliver a high-quality housing management service across your neighbourhoods, ensuring residents receive excellent support and customer service.
Build strong relationships with residents, community groups, local partners and internal teams to improve outcomes for customers.
Manage tenancy and neighbourhood issues, including safeguarding concerns, anti-social behaviour, tenancy breaches and resident engagement.
Carry out estate inspections, welcome visits and community engagement activities, helping to create safe and thriving communities.

What you'll bring

Experience delivering excellent customer service within housing, community services or a similar customer-focused environment.
Strong relationship-building, communication and problem-solving skills.
Ability to work independently, manage a varied workload and make sound decisions.
An understanding of housing management, tenancy management or community engagement, with a commitment to improving customer outcomes.

Desirable

Knowledge of UK Housing Law relating to residential tenancies.
Housing qualification such as CIH/CIOH.
Community language skills.

Why Join Us?

When you join Peabody, you're joining a team guided by our values:

Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

What We Offer

30 days annual leave, plus bank holidays
Two paid volunteering days each year
Flexible benefits scheme and employee discount portal
Life assurance at 4x your salary
Up to 10% pension contribution

Please read before applying

This is a field-based role and you'll spend approximately 60% of your time working in neighbourhoods, using agile working tools to support residents and communities.

You may be required to participate in an out-of-hours emergency rota and work flexibly to meet customer and service needs.

This is a 9-month fixed-term contract until 30th April 2027.

Interviews will be held in person at Westminster Bridge Road on either Wednesday 16th or Thursday 17th September.

If this sounds like the right opportunity for you, we'd love to hear from you.

Please apply now by submitting an anonymised CV and a short statement explaining why you're the perfect fit for this role.

Got questions? Reach out to George Murphy, Talent Specialist, at [email protected].

We reserve the right to close this advert early should we receive enough applications.

Apply Now

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