support escalation engineer Work, Jobs in west malling, ken (with Salaries)

On Site Support Engineer 24 month FTC
SmartestEnergy —London
- £32,000 - £39,000 a year
- Windows
- IT
- Linux
Quick apply
Infrastructure Engineer
Cabot Financial —West Malling
- Hybrid work
- Azure
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
11d
IT Support Engineer
Seras —Tilbury
- Azure
- Driving
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Service Desk Engineer - 1st Line
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Remote
- Microsoft Excel
- Azure
Quick apply
11d
Multi-Skilled Maintenance Engineer
PrepWorld —Northfleet
- £49,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Maintenance
Quick apply
2nd Line Support Engineer
Sedcom Networks Ltd —Billericay
- Up to £30,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Work from home
- Gym membership
Quick apply
11d
Field Service Engineer - Chatham Area
Costa Limited —Chatham
- From £36,450 a year
- Weekend availability
- Agile
- IT
- Employee discount
Quick apply
11d
Senior Trader Voice Infrastructure Engineer
JPMorganChase —London
- Full-time
- SQL
- Agile
Maintenance Engineer
PrepWorld —Northfleet
- £42,000 a year
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Maintenance
Quick apply
2d
Infrastructure Engineer
Uniserve —Upminster
- Full-time
- Azure
- Windows
- Computer networking
- Free parking
- Referral programme
Security Systems Manager
Hybrid Asset Solutions Ltd —London
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Management
- Schematics
- Hand tools
- Referral programme
Quick apply
Infrastructure Engineer
Uniserve (U K) Ltd —Upminster
- Full-time
- Azure
- Windows
- Computer networking
- Free parking
- Referral programme
Quick apply
Senior Infrastructure & Support Engineer
Tropic Skincare —Croydon
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee assistance programme
- Employee discount
Quick apply
Senior Network Engineer
Formula 1 —Biggin Hill
- Full-time
- Azure
- DevOps
- AWS
- Store discount
- Annual leave
5d
Professional Print Service Engineer - Brentwood
Canon —Brentwood
- £35,273 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Employee discount
9d
Network Manager
team.blue UK —London
- Hybrid work
- Management
- Computer networking
- Leadership
Software Delivery Expert
Schneider Electric —South East London
- Full-time
- Hybrid work
- English
- Bachelor's degree
10d
Solutions Engineer, AVP
State Street —London
- Full-time
- Microsoft Office
- Project management
- Financial services
8d
TECHNICAL WAREHOUSE OPERATIVE
Rhenus SE & Co. KG —Ashford
- Full-time
- IT
- Communication skills
- Free parking
- Employee assistance programme
Technical Project Manager - Operational Support Unit
Metropolitan Police —Sydenham
- £60,400 - £65,886 a year
- Full-time
- Supervising experience
- Continuous improvement
- Software development
- Annual leave
- Flexible schedule

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support escalation engineer jobs near west malling, ken

On Site Support Engineer 24 month FTC

SmartestEnergy -
London

Quick apply

Job details

Fixed term contract
£32,000 - £39,000 a year

Qualifications

Windows
IT
Linux
Help desk

Full job description

Based in our London office, this role is pivotal in delivering high-quality technical support to the business, with a particular focus on Executives and Trading teams. You’ll act as a trusted technical expert and key point of contact, ensuring day-to-day incidents and service requests are handled efficiently while maintaining a seamless user experience.

In this role, you will manage and resolve helpdesk tickets in line with SLAs, provide hands-on and remote support across Windows environments, applications, networks, and hardware, and act as an escalation point for more complex issues. You’ll also be responsible for user account administration, software installation, and maintaining accurate documentation, while contributing to knowledge sharing across the team. With a strong emphasis on service quality, security, and continuous improvement, you’ll help drive best practices and support key initiatives such as ISO 27001 compliance, all while building strong relationships with stakeholders across the business.

What skills/experience do I need to be successful?

Substantial experience in a technical IT position;
1st/ 2nd line technical background;
Helpdesk, desktop management experience;
Service oriented with a strong focus on customer satisfaction;
Expert knowledge of Windows OS, Linux and the way in which applications interact.

What sets us apart?

Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters. Find out more here.
Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.

What happens next?

Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.

Ready to join us on our journey to digitise, decarbonise, and localize the future of energy? Apply now.

We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.

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Refine Your Search

support escalation engineer jobs in west malling, ken

On Site Support Engineer 24 month FTC

Infrastructure Engineer

IT Support Engineer

Service Desk Engineer - 1st Line

Multi-Skilled Maintenance Engineer

2nd Line Support Engineer

Field Service Engineer - Chatham Area

Senior Trader Voice Infrastructure Engineer

Maintenance Engineer

Infrastructure Engineer

Security Systems Manager

Infrastructure Engineer

Senior Infrastructure & Support Engineer

Senior Network Engineer

Professional Print Service Engineer - Brentwood

Network Manager

Software Delivery Expert

Solutions Engineer, AVP

TECHNICAL WAREHOUSE OPERATIVE

Technical Project Manager - Operational Support Unit

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