Technical support specialist Work, Jobs in West Malling, Ken (with Salaries)

Project Delivery Coordinator
Eclipse Dental Engineering —Rochester
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
11d
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
10d
Field Desktop Support Engineer
Commercial Services Group —West Malling
- £27,000 a year
- Full-time
- Software troubleshooting
- Annual leave
Quick apply
12h
QMS Product Lead
Robosol Software UK Limited —Basildon
- From £50,000 a year
- Full-time
- Computer Science
- ERP systems
- Analysis skills
Quick apply
Customer Experience Specialist (Automotive)
Percepta —Basildon
- £27,275 a year
- Full-time
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Junior Structural Engineer
Stainless Steel Fixings —East Grinstead
- £28,000 - £36,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- System design
Quick apply
9d
Customer Journey Support Specialist
South East Water —Snodland
- Up to £37,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Driving
- Annual leave
11d
Junior Detailer
MiTek —West Malling
- £24,420 - £26,000 a year
- Full-time
- AutoCAD
- Engineering
- Travel
- Free parking
Quick apply
3d
Electrical / Control Systems Engineer
BMM Weston Ltd —Faversham
- From £35,000 a year
- Full-time
- Engineering
- Microsoft Office
- Programmable logic controllers
- Free parking
- Annual leave
Quick apply
Lead Digital Trainer
Kent and Medway Mental Health NHS Trust —Maidstone
- £39,959 - £48,117 a year
- Full-time
- Customer service
- Travel
- IT
7d
Integration & Database Specialist
University of East London —London
- From £53,040 a year
- Business
- School
Senior Analyst
Mid and South Essex NHS Foundation Trust —Southend-on-Sea
- £49,387 a year
- Full-time
- Management
7d
IT Support Apprentice
QA Apprenticeships —Maidstone
- £27,000 a year
- Full-time
- Windows
- Computer skills
- Employee assistance programme
- Life insurance
Trainee Technician
Nationwide Platforms —Rochester
- £30,000 a year
- Annual leave
Specialist Biomedical Scientist
IPP Analytics Limited —Basildon
- £39,959 - £48,117 a year
- Full-time
7d
Junior Sterile Services Technician
Mid and South Essex NHS Foundation Trust —Westcliff-on-Sea
- £25,272 a year
- Full-time
23h
Security and Enforcement Officer- PM
Amulet —Poplar
- £17 an hour
- Customer service
- English
- First Aid Certification
- Annual leave
Quick apply
3d
Private Client Specialist
Fingerprint Financial Planning —Chatham
- £30,000 - £36,000 a year
- Part-time
- Administrative experience
- Mentoring
- In-person
- Free parking
- Annual leave
Quick apply
2d
Training & Development Specialist
Baker Self Adhesive Labels —Brentwood
- £30,000 - £32,000 a year
- Full-time
- Human resources
- In-person
- Teaching
- Health & wellbeing programme
- Life insurance
Quick apply
8d
Technical Support Specialist - Roofing
Proteus Waterproofing —Rayleigh
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Microsoft Office
- Travel
- Free parking
- Flexible schedule
Quick apply

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Project Delivery Coordinator

Eclipse Dental Engineering
Rochester

Quick apply

Job details

Full-time
From £35,000 a year
11 days ago

Benefits

Free parking
Discounted or free food
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Sales support
Microsoft Excel
Microsoft Outlook
Customer service
ERP systems
Project coordination
English
Cost control
Microsoft Office
Supervising experience
Organisational skills
Project management software
Root cause analysis
Leadership
Communication skills

Full job description

Project Delivery Coordinator

Job Summary

We are seeking a highly organised and proactive Project Delivery Coordinator to act as the central point of communication between customers, sales teams, project managers, engineers, and operational departments. The successful candidate will be responsible for ensuring all customer requirements are accurately captured, quotations are complete and correct, materials and equipment are ordered accurately and on time, and customers remain fully informed throughout the lifecycle of their project.

This role is focused on coordination, communication, and information management rather than direct project management. The ideal candidate will excel at building relationships, maintaining accurate records, coordinating multiple departments, and ensuring a seamless customer experience from quotation through to project completion.

Working within a specialist dental engineering environment, the role would particularly suit someone with experience in engineering, construction, building services, technical installations, or a related trade-based industry, where coordinating multiple stakeholders, suppliers, technical specifications, and installation activities is essential.

Duties

Act as the primary liaison between customers, sales representatives, project managers, engineers, procurement teams, and other internal departments.
Review quotations and project documentation to ensure customer requirements, specifications, and expectations are accurately captured.
Coordinate the transfer of information between departments to ensure all project details remain accurate, current, and accessible.
Maintain regular communication with customers, providing updates on project progress, timelines, deliveries, and any changes that may arise.
Ensure all products, materials, equipment, and project requirements are ordered correctly and in accordance with project specifications and schedules.
Monitor order progress and collaborate with suppliers and internal teams to resolve any issues that may impact delivery or installation timelines.
Maintain accurate project records, customer communications, quotations, purchase orders, drawings, and related documentation.
Identify discrepancies, missing information, or potential issues early and work with relevant stakeholders to resolve them promptly.
Support project managers and engineering teams by ensuring all required information, approvals, and documentation are available when needed.
Coordinate handovers between sales, operations, engineering, and installation teams to ensure smooth project execution.
Contribute to the continuous improvement of processes, communication channels, and customer service standards.

Skills & Experience

Previous experience in a project coordination, project support, operations coordination, customer service, sales support, or similar role.
Experience within an engineering, construction, building services, facilities, manufacturing, technical installation, or trade-related environment would be highly advantageous.
Understanding of technical documentation, specifications, drawings, or installation requirements is desirable.
Strong organisational skills with the ability to manage multiple projects, orders, and customer requirements simultaneously.
Excellent communication and interpersonal skills, with confidence interacting with customers, engineers, contractors, suppliers, and colleagues at all levels.
Proven ability to coordinate activities across multiple departments and maintain effective working relationships.
High attention to detail with a focus on accuracy in quotations, orders, documentation, and customer communications.
Strong problem-solving skills and the ability to identify and resolve issues proactively.
Experience using CRM, ERP, order processing, or project tracking systems.
Competent in Microsoft Office applications, particularly Outlook, Excel, and Word.
Ability to prioritise workload effectively and work under pressure while maintaining accuracy.
Customer-focused mindset with a commitment to delivering excellent service and maintaining customer satisfaction.

Why Join Us?

This position offers an engaging and collaborative working environment within a specialist dental engineering business, where organisation, communication, and customer focus are highly valued. The successful candidate will play a key role in ensuring projects are delivered smoothly by keeping departments aligned, information accurate, and customers fully informed throughout their journey.

Pay: From £35,000.00 per year

Benefits:

Company pension
Discounted or free food
Free parking
On-site parking
Sick pay

Experience:

Project coordination: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Location:

Rochester ME1 3QX (required)

Work Location: In person

Quick apply

Refine Your Search

technical support specialist jobs in west malling, ken

Project Delivery Coordinator

Level 3 Support Technician

Field Desktop Support Engineer

QMS Product Lead

Customer Experience Specialist (Automotive)

Junior Structural Engineer

Customer Journey Support Specialist

Junior Detailer

Electrical / Control Systems Engineer

Lead Digital Trainer

Integration & Database Specialist

Senior Analyst

IT Support Apprentice

Trainee Technician

Specialist Biomedical Scientist

Junior Sterile Services Technician

Security and Enforcement Officer- PM

Private Client Specialist

Training & Development Specialist

Technical Support Specialist - Roofing

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