housing officer Work, Jobs in west midlands region (with Salaries)

Housing Support Officer
Safeguard Housing —Birmingham
- From £12.71 an hour
- Full-time
- Microsoft Office
- Travel
- IT
Quick apply
Estates Liaison Officer (Housing)
Midland Heart —Birmingham
- £37,773 a year
- Travel
1d
Customer Liaison Officer
BDHT / Bromsgrove District Housing Trust —Bromsgrove
- £37,960.52 a year
- Full-time
- Microsoft Office
- IT
- Negotiation
- Free parking
- Annual leave
11d
Housing Officer
Pinnacle Group —Oakengates
- £28,891.50 a year
- Customer service
- Military
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Homeless Support Officer
Wyre Forest District Council —Kidderminster
- £31,206 - £33,819 a year
- Weekend availability
- English
- Negotiation
Supported Housing Officer
Reds Housing Ltd —Birmingham
- £27,000 - £32,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Free parking
- Referral programme
Quick apply
Income Collection Officer
Pinnacle Group —Birmingham
- £33,000 - £35,000 a year
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Liaison Officer
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee discount
Housing Strategy and Projects Officer
Wychavon and Malvern Hills District Council —Pershore
- £35,412 - £39,152 a year
- Full-time
- Computer literacy
- Microsoft Office
- Travel
- Annual leave
- Employee discount
5d
Rent Officer
Redditch Borough Council —Redditch
- £32,061 - £35,412 a year
- Call to connect
- Employee assistance programme
- Employee discount
6d
Housing Officer
GreenSquareAccord —Birmingham
- £33,400 a year
- Microsoft Access
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Homeless Centre Support Officer
Birmingham City Council —Birmingham
- £28,598 - £33,699 a year
- Weekend availability
- Customer service
- Communication skills
8d
Income Officer
Triangle Housing Co operative Ltd —Birmingham
- £30,000 a year
- Part-time
- In-person
- Negotiation
Quick apply
7d
Finance Administration Officer
Reds Housing Ltd —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Microsoft Excel
- English
- Administrative experience
- Free parking
- Gym membership
Quick apply
6d
Community Alarm Officer
Dudley Metropolitan Borough Council —Dudley
- £31,537 - £34,434 a year
- Weekend availability
Information Governance Officer
Regulator of Social Housing —Birmingham
- £33,678 - £37,225 a year
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Employee discount
1d
Housing Support Officer
Aspire Supported Living CIC —Birmingham
- £12.71 - £13.00 an hour
- Weekend availability
- Administrative experience
- Data entry
- In-person
- Bereavement leave
Quick apply
Credit Officer - CRE & Housing - SME
Lloyds Banking Group —Birmingham
- Full-time
- Hybrid work
IDVA 55+ (Females Only)
Churches Housing Association of Dudley & District (CHADD) —Dudley
- £15.53 - £16.30 an hour
- Part-time
- Free parking
- Health & wellbeing programme
Quick apply
8d
Neighbourhood & Tenancy Officer
Redditch Borough Council —Redditch
- £32,061 - £35,412 a year
- Call to connect
- Employee assistance programme
- Employee discount
5d

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Housing Support Officer

Safeguard Housing
Birmingham

Quick apply

Job details

Full-time
From £12.71 an hour

Qualifications

Level 3 in Health & Social Care
Microsoft Office
IT
Communication skills
Negotiation
Time management

Full job description

Safeguard Housing is a specialist supported accommodation provider committed to creating safe, stable and empowering living environments for people facing multiple and complex needs. We work with individuals to support their journey towards independence, well being and community integration.

Role Overview

We are seeking a compassionate, organised and motivated Housing Support Officer to join our team. The successful candidate will play a pivotal role in delivering high-quality support to tenants, managing referrals, and facilitating access to housing and essential services. This role is key to ensuring that individuals are safely housed and supported to develop the skills needed to maintain tenancies and improve their quality of life.

Key Responsibilities.

1. Tenant Referrals & Move Ins

Receive, assess and process incoming tenant referrals from local authorities, housing partners and support agencies.
Conduct initial assessments to determine support needs and eligibility.
Coordinate and facilitate placements into suitable accommodation in line with service capacity and individual needs.
Prepare and complete all referral documentation, risk assessments and consent forms accurately and within agreed timelines.

2. Supporting Tenants

Provide person-centered support to individuals living in our properties, tailored to their unique circumstances and needs.
Work collaboratively with tenants to develop and review individual support plans with clear goals.
Assist tenants in accessing essential services including health care, employment, education, benefits, budgeting, life skills and community resources.
Maintain regular contact with tenants to monitor well being, progress and emergent needs.

3. Tenancy & Accommodation Management

Support tenants to sustain their tenancies through proactive engagement, mediation and education.
Liaise with housing officers, landlords and external partners regarding tenancy issues, repairs or property maintenance when necessary.
Report any safeguarding concerns, anti-social behaviour, rent arrears or property issues promptly and in line with organisational policy.

4. Record Keeping & Compliance

Maintain accurate, up-to-date case notes and records on internal systems.
Complete risk assessments, incident reports, safeguarding referrals and other documentation as required.
Ensure compliance with organisational procedures, regulatory standards and data-protection requirements.

5. Multi-Agency Collaboration

Build and maintain positive working relationships with external agencies including health services, social care, probation, substance misuse services and local support networks.
Attend multi-agency meetings, case reviews and reviews of support plans when required.
Advocate on behalf of tenants to secure additional support or specialist services.

Person Specification Skills & Competencies

✔ Strong communication and interpersonal skills
✔ Ability to build rapport and engage vulnerable individuals
✔ Excellent organisational, time management and prioritisation skills
✔ Competent IT skills (case-management systems, email, MS Office)
✔ Empathy, resilience and a non-judgmental approach

Experience

✔ Previous experience working in housing, supported accommodation or social care environment is desirable
✔ Experience of managing referrals and supporting high-needs individuals is an advantage

Qualifications

✔ Level 3 or above in Health & Social Care, Housing or related field (desirable)
✔ Training in safeguarding, risk assessment, conflict resolution or trauma-informed practice (desirable)

What We Offer

Competitive salary and benefits package
Full training and ongoing professional development
Supportive team environment and supervision
Opportunities for career progression

Please note: This is a dual-location role requiring both office based and property based working. The successful candidate must be able to travel between sites and therefore must have access to their own transport.

Due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you have not heard from us within 14 days of submitting your application, please assume your application has been unsuccessful on this occasion.

Job Type: Full-time

Pay: From £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

housing officer jobs in west midlands region

Housing Support Officer

Estates Liaison Officer (Housing)

Customer Liaison Officer

Housing Officer

Homeless Support Officer

Supported Housing Officer

Income Collection Officer

Customer Liaison Officer

Housing Strategy and Projects Officer

Rent Officer

Housing Officer

Homeless Centre Support Officer

Income Officer

Finance Administration Officer

Community Alarm Officer

Information Governance Officer

Housing Support Officer

Credit Officer - CRE & Housing - SME

IDVA 55+ (Females Only)

Neighbourhood & Tenancy Officer

I want to receive the latest job alerts for housing officer in west midlands region

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